Snap Custom Pizza

6 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Pizza
Safety Rating
6 ratings

As rated by the community

291 Main St
Exton, PA 19341

Most Recent Reviews


Celiac

Overall Rating

Review


best gluten and dairy free pizza i’ve had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 2 months ago read full review

Overall Rating

Review


I eat here all the time and most of the time I don’t worry too much about cross contamination as much as a should. When you order a gluten free pizza here, there is a likely chance of contamination. If you specifically tell them you have a gluten allergy they will make the pizza in the back. I have only told them once though so I am not sure if all of the staff is aware of this.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Gluten Intolerant

Overall Rating

Review


Awesome pizza place.

At first it takes a minute to read the menu - they mark the items that have Gluten. 95% of the menu toppings are GF.

When you order your pizza and tell them it is GF for an allergy they write it down and make the pizza in the dedicated kitchen space in the back.

Then the GF pizzas (only GF) are baked on the top rack of the oven to prevent cross contamination.

The pizza was delicious (I did not get sick) and we will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers delivery
Updated 9 months ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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More Reviews


Celiac

Overall Rating

Review


The menu was hard to read. It was on a display they kept changing. When I asked about gluten free, I was asked allergy or preference. When I said I have celiac, the employee said I just cannot have barbecue sauce or meatballs. The staff changed gloves and made the pizza on the back counter, using food in separate containers in a back frig. It was placed on the top of the conveyor belt oven. I am not sure if gluten pizzas are also placed there. When it came out, another employee asked if I needed the cold toppings from the back. No problem. Only the sauce is from the front, used for all pizzas. I declined it, as I prefer he not touch a glutened container. It was delicious and I was not sick. I will go back. I appreciate all the steps they take.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 9 months ago read full review

Celiac

Overall Rating

Review


UPDATE: They are no longer safe for celiacs. I was told by the girl working there that they do not use allergy protocol anymore for gluten because it was getting too time-consuming and they are understaffed. I understand this, but was disappointed that it was never posted anywhere, and wasn't mentioned to me even though I said "severe gluten allergy" when ordering. I watched the kid working there put my three GF pizza crusts down on top of the counter covered in flour! When I mentioned something, he rolled his eyes and tried to brush the flour off they tray with his hand. I walked out without my food. It's a shame because their pizzas are really good, but we can never go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


NO LONGER SAFE. I placed an order in the app as usual and put in the instructions I have a gluten allergy. They used to take out ingredients from the back and make it in a separate area. I got my pizza tonight and it had a random piece on corn on it, which j didn't order as a topping. I called to ask how my pizza was made and I was told they don't make them separately anymore. Very upset they didn't call and let me know to see if still wanted my order or at least told me when I picked it up. Very disappointed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

Updated 2 years ago read full review

Overall Rating

Review


They have the best GF pizza I have ever had! The food is absolutely amazing. They have 2 types of GF crusts.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


My daughter in law has to be conscientious about ingredients. She can eat the pizza here without being concerned it will have an adverse effect on her. It is so nice because she cannot eat put often. Thanks guys.

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


When I told them I was gluten-free for medical reasons, they write down my order and prepared it in the back to prevent cross contamination. The staff were awesome, understanding, and careful. I will definitely be back!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Both of my teenagers have celiac and they absolutely LOVE the pizza. The staff know exactly how to handle food allergies - couldn’t be happier with the Resturant!!!!! Thank you for making wonderful gluten free food.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I told the staff I had an allergy and they new exactly what to do! I watched the employee change her gloves and get new ingredients from the fridge. They cut my pizza with a different slicer and made it off the line. Delicious, I will definitely be back!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Staff was knowledgeable and changed gloves. They prepared the pizza off the line and asked if it was preference or allergy. Their menu tells you what options are gluten free. Most pizzas are put on a wooden pan but the gluten free pizza was on slate. Very good.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Thus far the experience has been great! (I’ll amend if I get sick) they were very careful with my order, which was for allergy. Tons of options & delicious to boot. One of the best gf pizzas I’ve had. Not a paper-thin crust nor was it over- or undercooked, like I’m used too. Definitely a repeat! Very friendly staff.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff very careful. Asked if allergy or preference and immediately changed gloves. Pizza prepared in separate area. Lots of gluten free toppings. Staff was very knowledgeable. Good pizza. Now offer a cauliflower crust which was really good.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They're more than happen to make the pizza off the line for you. It's actually really good! Tip: ask for extra sauce on the side. My only negative is the service is super slow but the pizza is totally worth it.

Updated 6 years ago read full review

Wheat Allergy

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


absolutely amazing- the team made my pizza off of the cook line & ensured a whole different person prepared mine! the gluten free crust is flavorful and crisp 🍕they immediately ask if your GF crust request is an allergy or a preference

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Awesome, fresh, and delicious. Staff is very accommodating, gf all done off the line.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I've gone twice now to this new pizza place and love their GF crust. Very tasty. Not soggy like you find a lot. They ask if you have an allergy when you order the GF crust. If you say yes, they make your pizza separate from the normal prep area. I don't know if it is Celiac friendly, but I am gluten intolerant and have had good experiences so far.

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


This place is so good for gluten free pizza, and I even got dairy free cheese. 10/10 experience, was able to easily order online

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


I have been here many times before and had good luck, however it seems that some of there procedures have changed and they used the same spoon to spread sauce on the gluten crusts and the gluten free crusts.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The staff were extremely knowledgeable and accommodating and the pizza was delicious! My daughter has celiac and was so happy with the understanding of the staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Sensitive Celiac It is cafeteria style. I was able to see my pizza being made, and taken out the oven. They were very careful with my gluten free pizza. Changed gloves, used different pans and cutter for gluten free only pizza. Staff was knowledgeable and friendly. Pizza was good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


For whatever reason, they can't seem to get the order correct when we order gluten free, and this has happened multiple time. I realize mistakes happen, but this exceeds the occasional mistake. As good as the pizza is, its time to go elsewhere.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info