South St. Burger Co.

4 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries
Safety Rating
2 ratings

As rated by the community

1020 Islington Ave
Etobicoke, ON M8Z 6A4, Canada

Most Recent Reviews


Celiac

Overall Rating

Review


Gluten safety is great, the food is not.

Gluten free bun was pretty good, soggy in one spot. Fries have a dedicated fryer so those are safe as well.

The burger was dry, even with sauce on it. The milkshake was very runny, like chocolate milk, even though it’s real ice cream in it. The fries were way too salty and some of the toppings I ordered weren’t on the burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Meghan was extremely knowledgeable about celiac, and was clear with staff to make sure it’s safe.. Highly recommend this location

Updated 4 years ago read full review

Overall Rating

Review


Gluten free buns and fries are safe. The girl that worked there was excellent and made sure the staff member prepared my sons burger separate from the rest of our order and changed her gloves.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Dinner
  • Lunch
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


The staff is knowledgeable, everyone who handled my order and food confirmed that it was a gluten allergy and used a dedicated toaster, did glove changes. Fries are in a french fry only fryer. Food is always very good!

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


This was the best burger I have ever had. The gluten free buns don’t fall apart and the burger was so juicy. They have a gluten free fryer so I could have fries or sweet potato fries, which are also very good. The place was very clean and the service was so nice and also very fast.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers online ordering
Celiac

Overall Rating

Review


Super great! They knew everything about cross contamination and were very willing to get new bins of everything to make sure there was no cross contact. They offered gluten free buns and toasted them in a separate toaster. They also had a separate fryer for fries. It was delicious!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


I’ve been here enough times to know they’re educated on celiac. Good burger and toppings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Dedicated fryer for fries. Will get fresh ingredients from the back if you ask for them. Separate toaster for gf buns.

Some staff know protocols well, some don’t but they will do what you ask if you explain it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They know how to say some of the right things but cross-contamination procedures are not rigorous.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info