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South St. Burger Co. (Closed)

45 Wicksteed Avenue, Toronto, ON M4G 4H9, Canada M4G 4H9 Directions

Top Reviews


Celiac

Overall Rating

Review


Excellent cross-contamination practices. Safe place to eat - just tell them up front!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Separate toaster for the bun. The staff change their gloves before handling the bun. Make sure to ask for uncontaminated toppings. They can pull lettuce and tomatoes from unopened containers. Fries are gluten free as well. Cooked in dedicated fryer.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I love NYF so this was a clear winner for me. Burger AND fries?!? Amazing. They have a small separate toaster for the GF buns and separate toppings that haven't been reached into with gluteny gloves. I watched the people preparing my food swap their gloves multiple times.

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Free Features

  • Bread/Buns
  • Burgers

Categories

  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Review


They take their food preparation seriously and try to minimize cross contamination as much as they can. Fryers are not contaminated, they switch gloves before touching the gf bun and putting it in a separate toaster too. Burger toppings are all grabbed from a separate side as well.

Celiac

Overall Rating

Review


Had great service at this location they asked if the gluten free order was for an allergy and when I said yes they took the burger toppings from closed containers in the fridge instead of from the counter where all other burgers are dressed. They also brought me the salad dressing bottle so I could check the ingredients myself when they could tell me for sure it was gluten free. Very happy with the caution taken and the service recieved. I can't comment on cross contamination because my daughter is so new to celiac she hasn't healed enough to have a noticable reaction.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Gluten free bun is great but when I asked about separate fryer for fries he said no it was all the same. So not sure if that’s changed from other reviews or if he was just being lazy about not wanting to do another batch of fries. Didn’t change gloves till I asked him too. Etc.- wouldn’t recommend

Celiac

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Review


Great burgers! Gluten free bun is tasty and fries and gravy are gluten free too!! Staff was really helpful.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This is a fast food burger place but a step up. Burgers are made to order with a nice soft gluten free bun. Dedicated fryer. Staff are knowledgeable and took extra care.

Celiac friendly?

Yes

Overall Rating

Review


Staff gets it, lots of options. Separate toaster (just way too slow), change gloves. Dedicated fryer.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Great burger, gluten free bun!

Celiac friendly?

Yes

Celiac

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Review


Meghan was extremely knowledgeable about celiac, and was clear with staff to make sure it’s safe.. Highly recommend this location

Celiac

Overall Rating

Review


They handle food very well. Gf bun was tasty. Happy to have found a place to eat burger and fries and not get sick. Their gravy is also gf.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Definitely gluten free if you mention you need it. Separate prep area, separate condiments, etc.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Sometimes takes too long for them to get my food ready and one time they had no soap in either bathroom, but they do have gluten free buns and will prepare fresh non-contaminated toppings. I wasn’t too confident with the single burger tongs used to transfer the patty to the buns though.

Not celiac

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Review


Gluten Free burguers and fries, great place!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This South St. is pretty good! My family and I have gone here plenty of times and the staff is usually very kind and accommodating. However, there has been a few times where they have not been completely happy about accommodating our disease (visibly annoyed). They have the burgers on the same counter as the gluten buns but they will switch gloves and use ingredients from the bottom if you ask.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Delicious gluten free burgers & fries. They have a separate toaster for gf buns and separate toppings as well. The staff change their gloves multiple times. Excellent cross-contamination practices.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Celiac awareness was awesome. Separate toaster for buns, separate fryer for fries. Tell them you are Celiac GF and they dress your burger with toppings straight from the fridge. Celiac staff member is doing a great job educating everyone.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Hambúrguer delicioso!!! Na hora do pedido a funcionária pergunta se é gluten free por escolha ou por alergia/doença, o que demonstra muito cuidado desde o início. O valor também é bastante acessível. Se eu pudesse ia toda semana!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This our go to faster burger place!! Great with avoiding cross contamination, have gf buns + dedicated gf toaster. Fries are safe! Worth every penny!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They always change gloves and really understand celiac .

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Great staff, separate toppings for no cross contamination. Have eaten there several times with no issues.

Celiac friendly?

Yes

Celiac

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Review


Another awesome burger. Knowledgeable staff. Feel safe eating here.

Celiac friendly?

Yes

Celiac

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Review


Extremely good food handling. Knew to use fresh toppings and to change gloves without having to be told. Would absolutely go back.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Phenomenal! Favourite place for a quick meal!

Staff are very knowledgeable - even have a staff member with Celiac!!

Always friendly, always caring and always a good meal!

Thanks!

Overall Rating

Review


The manger and her staff are awesome! She made sure my Celiac Condition was top priority. Instantly fell in love with this place because of the staff and their practices.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff very knowledgeable with GF and they have a dedicated prep area for burgers and fries are GF because it only has fries in the oil

Celiac friendly?

Yes

Celiac

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Review


Okay good, but got cross contaminated here last night.

Celiac

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Review


Amazing place, they know how to do celiac. Even the gravy is gluten free!!! Totally recommend this place!!

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Gluten free burgers, buns with dedicated GF toaster. Server changed glove to take care of our order and used fresh toppings from below to avoid cross contamination. Hubby, who is celiac, loved how they only make fries in their fryer. (Don’t think they have any breaded deep fry items on their menu). Minus one star as cashier who took our order was not very knowledgeable about the ingredients in their sauces and what a dedicated fryer is.

Celiac friendly?

Yes

Overall Rating

Review


Definitley a treat and I enjoyed it.

Celiac

Overall Rating

Review


Very celiac friendly, it is my Son’s new Favourite burger place to go:)

Celiac

Overall Rating

Review


South Street is the only “fast food” place I feel comfortable eating at. They have separate ingredients, a dedicated toaster and fryer, and are incredibly conscious. A little expensive for what you get, but having a good burger and fries at a restaurant that’s safe is a rarity.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Went to the Bayshore location and they are just as amazing! It’s so nice to know I can eat well and safely.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Great spot, very knowledgeable and take very seriously! Def recommend!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Gluten free buns and fries are safe. The girl that worked there was excellent and made sure the staff member prepared my sons burger separate from the rest of our order and changed her gloves.

Celiac friendly?

Yes

Overall Rating

Review


The staff is knowledgeable, everyone who handled my order and food confirmed that it was a gluten allergy and used a dedicated toaster, did glove changes. Fries are in a french fry only fryer. Food is always very good!

Celiac

Overall Rating

Review


I went here because of the good reviews and was not disappointed. Not only do they have all the proper procedures in place if you notify them you need to be gluten free, you can see everything they're doing behind the counter which is great if you're nervous about cross contamination like me. I'm definitely going back here!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Very celiac friendly. The cashier was amazing when taking my order assuring me they take every precaution in preventing cross contamination. They take it very seriously and you can't definitely eat with ease.

Celiac

Overall Rating

Review


Some cross contamination issues, be vigilant!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


As usual, South Street Burger is my feel good, gf, fast food haven! They do a fabulous job making sure that their is no cross contamination when prepping your meal. I have eaten here a few times since my celiac diagnosis, and it’s nice to feel safe when eating out.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


South Street Burger never fails to please! They were super conscious with cross contamination issues, even which a busy line up waiting behind us. As usual, great job keeping the celiac community feeling safe and taken care of, while providing a yummy burger and fries!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


It was so reassuring to eat here. The bun came in a sealed packed, they changed gloves, used a separate toaster, personally put the chicken on my bun without setting it down on shared spaces, and took fresh toppings out of the fridge. They took every precaution in ensuring there wasn't cross contamination. I get that it can never be 100%, but this is as close as it gets. I felt very confident dining here and will definitely eat here again.

Celiac friendly?

Yes

Overall Rating

Review


Great burger place. Perfect for fast food crave. Celiac friendly too! The make the burger on a dedicated counter space and use different condiment than those used for non gluten free burger. The fries are also GF!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Very impressed! Any burger can be made for Celiac. I ordered the Natcho burger. The cashier yelled out "gluten allergy!" The cook prepared the patty on a separate grill. A lady changed her gloves, took out containers of condiments from a different refrigerator (even pico de gallo, jalapeno and guacamole!) and prepped the burger on a different surface! Fries are always gluten free with no gluten ever going into their fryer. Burger was delicious too!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff was knowledgeable about celiac. Separate toaster for buns; separate fryer for fries; toppings taken from under the counter as opposed to the ones out on the counter so they have not been contaminated; gloves changed.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Take being celiac very seriously. Dedicated fryer. Friendly service. Amazing fresh burgers!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


When I ordered and told them I have celiac gloves were changed. Toppings from under the counter refrigerator were used for my burger. Very pleased with the service

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Excellent food, dedicated fryers and gluten free hamburger buns. Great experience overall. Very tasty and great peace of mind while eating. Kitchen is open so you can see your food the whole time. They even asked whether it was an intolerance or allergy. I'm happy.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Love the GF buns! Separate condiments for Celiacs too, separate toasters to toast buns, no fillers in the beef patties.

Celiac

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Review


Usually have no problems at South St Burger locations but got extremely sick here. They definitely tried to avoid cross contamination but were obviously unsuccessful. Would not go here if you are extremely sensitive like myself.

Celiac friendly?

No

Celiac

Overall Rating

Review


Great place with dedicated fryer and uses fresh ingredients in separate area to top Gf burgers.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff was amazing, dedicated toaster, dedicated fryer, everyone changed their gloves, separate toppings for gf. I'm super sensitive and had no issues. We're only here for a few days but we'll be back before we leave!

Celiac friendly?

Yes

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