Separate toaster for the bun. The staff change their gloves before handling the bun. Make sure to ask for uncontaminated toppings. They can pull lettuce and tomatoes from unopened containers. Fries are gluten free as well. Cooked in dedicated fryer.
I love NYF so this was a clear winner for me. Burger AND fries?!? Amazing. They have a small separate toaster for the GF buns and separate toppings that haven't been reached into with gluteny gloves. I watched the people preparing my food swap their gloves multiple times.
Great burgers! Gluten free bun is tasty and fries and gravy are gluten free too!! Staff was really helpful.
This is a fast food burger place but a step up. Burgers are made to order with a nice soft gluten free bun. Dedicated fryer. Staff are knowledgeable and took extra care.
They handle food very well. Gf bun was tasty. Happy to have found a place to eat burger and fries and not get sick. Their gravy is also gf.
Definitely gluten free if you mention you need it. Separate prep area, separate condiments, etc.
Sometimes takes too long for them to get my food ready and one time they had no soap in either bathroom, but they do have gluten free buns and will prepare fresh non-contaminated toppings. I wasn’t too confident with the single burger tongs used to transfer the patty to the buns though.
Gluten Free burguers and fries, great place!
This South St. is pretty good! My family and I have gone here plenty of times and the staff is usually very kind and accommodating. However, there has been a few times where they have not been completely happy about accommodating our disease (visibly annoyed). They have the burgers on the same counter as the gluten buns but they will switch gloves and use ingredients from the bottom if you ask.
Delicious gluten free burgers & fries. They have a separate toaster for gf buns and separate toppings as well. The staff change their gloves multiple times. Excellent cross-contamination practices.
Celiac awareness was awesome. Separate toaster for buns, separate fryer for fries. Tell them you are Celiac GF and they dress your burger with toppings straight from the fridge. Celiac staff member is doing a great job educating everyone.
Hambúrguer delicioso!!! Na hora do pedido a funcionária pergunta se é gluten free por escolha ou por alergia/doença, o que demonstra muito cuidado desde o início. O valor também é bastante acessível. Se eu pudesse ia toda semana!
This our go to faster burger place!! Great with avoiding cross contamination, have gf buns + dedicated gf toaster. Fries are safe! Worth every penny!!
Another awesome burger. Knowledgeable staff. Feel safe eating here.
Extremely good food handling. Knew to use fresh toppings and to change gloves without having to be told. Would absolutely go back.
The manger and her staff are awesome! She made sure my Celiac Condition was top priority. Instantly fell in love with this place because of the staff and their practices.
Staff very knowledgeable with GF and they have a dedicated prep area for burgers and fries are GF because it only has fries in the oil
Amazing place, they know how to do celiac. Even the gravy is gluten free!!! Totally recommend this place!!
Gluten free burgers, buns with dedicated GF toaster. Server changed glove to take care of our order and used fresh toppings from below to avoid cross contamination. Hubby, who is celiac, loved how they only make fries in their fryer. (Don’t think they have any breaded deep fry items on their menu). Minus one star as cashier who took our order was not very knowledgeable about the ingredients in their sauces and what a dedicated fryer is.
South Street is the only “fast food” place I feel comfortable eating at. They have separate ingredients, a dedicated toaster and fryer, and are incredibly conscious. A little expensive for what you get, but having a good burger and fries at a restaurant that’s safe is a rarity.
Gluten free buns and fries are safe. The girl that worked there was excellent and made sure the staff member prepared my sons burger separate from the rest of our order and changed her gloves.
The staff is knowledgeable, everyone who handled my order and food confirmed that it was a gluten allergy and used a dedicated toaster, did glove changes. Fries are in a french fry only fryer. Food is always very good!
I went here because of the good reviews and was not disappointed. Not only do they have all the proper procedures in place if you notify them you need to be gluten free, you can see everything they're doing behind the counter which is great if you're nervous about cross contamination like me. I'm definitely going back here!
As usual, South Street Burger is my feel good, gf, fast food haven! They do a fabulous job making sure that their is no cross contamination when prepping your meal. I have eaten here a few times since my celiac diagnosis, and it’s nice to feel safe when eating out.
South Street Burger never fails to please! They were super conscious with cross contamination issues, even which a busy line up waiting behind us. As usual, great job keeping the celiac community feeling safe and taken care of, while providing a yummy burger and fries!
It was so reassuring to eat here. The bun came in a sealed packed, they changed gloves, used a separate toaster, personally put the chicken on my bun without setting it down on shared spaces, and took fresh toppings out of the fridge. They took every precaution in ensuring there wasn't cross contamination. I get that it can never be 100%, but this is as close as it gets. I felt very confident dining here and will definitely eat here again.
Great burger place. Perfect for fast food crave. Celiac friendly too! The make the burger on a dedicated counter space and use different condiment than those used for non gluten free burger. The fries are also GF!
Very impressed! Any burger can be made for Celiac. I ordered the Natcho burger. The cashier yelled out "gluten allergy!" The cook prepared the patty on a separate grill. A lady changed her gloves, took out containers of condiments from a different refrigerator (even pico de gallo, jalapeno and guacamole!) and prepped the burger on a different surface! Fries are always gluten free with no gluten ever going into their fryer. Burger was delicious too!
Staff was knowledgeable about celiac. Separate toaster for buns; separate fryer for fries; toppings taken from under the counter as opposed to the ones out on the counter so they have not been contaminated; gloves changed.
When I ordered and told them I have celiac gloves were changed. Toppings from under the counter refrigerator were used for my burger. Very pleased with the service
Excellent food, dedicated fryers and gluten free hamburger buns. Great experience overall. Very tasty and great peace of mind while eating. Kitchen is open so you can see your food the whole time. They even asked whether it was an intolerance or allergy. I'm happy.
Love the GF buns! Separate condiments for Celiacs too, separate toasters to toast buns, no fillers in the beef patties.
Usually have no problems at South St Burger locations but got extremely sick here. They definitely tried to avoid cross contamination but were obviously unsuccessful. Would not go here if you are extremely sensitive like myself.
Staff was amazing, dedicated toaster, dedicated fryer, everyone changed their gloves, separate toppings for gf. I'm super sensitive and had no issues. We're only here for a few days but we'll be back before we leave!
Super understanding staff! Completely different topping station for gluten allergies! Haven't had fast food since I was diagnosed and I am so happy I found this place