When I ordered and told them I have celiac gloves were changed. Toppings from under the counter refrigerator were used for my burger. Very pleased with the service
We are traveling Amos were very excited to find a South Street Burger. We have been several times in Alberta and they are great. The options are the same here with being able to get a GF bun. However, when they started making the burger the lady didn't change her gloves or use a different work space like at other South Street locations. Once we spoke with the manager things were taken care of. My final say; make sure you tell them it's an allergy and keep an eye!
As usual, South Street Burger is my feel good, gf, fast food haven! They do a fabulous job making sure that their is no cross contamination when prepping your meal. I have eaten here a few times since my celiac diagnosis, and it’s nice to feel safe when eating out.
South Street Burger never fails to please! They were super conscious with cross contamination issues, even which a busy line up waiting behind us. As usual, great job keeping the celiac community feeling safe and taken care of, while providing a yummy burger and fries!
It was so reassuring to eat here. The bun came in a sealed packed, they changed gloves, used a separate toaster, personally put the chicken on my bun without setting it down on shared spaces, and took fresh toppings out of the fridge. They took every precaution in ensuring there wasn't cross contamination. I get that it can never be 100%, but this is as close as it gets. I felt very confident dining here and will definitely eat here again.
Very impressed! Any burger can be made for Celiac. I ordered the Natcho burger. The cashier yelled out "gluten allergy!" The cook prepared the patty on a separate grill. A lady changed her gloves, took out containers of condiments from a different refrigerator (even pico de gallo, jalapeno and guacamole!) and prepped the burger on a different surface! Fries are always gluten free with no gluten ever going into their fryer. Burger was delicious too!
Staff was knowledgeable about celiac. Separate toaster for buns; separate fryer for fries; toppings taken from under the counter as opposed to the ones out on the counter so they have not been contaminated; gloves changed.
Excellent food, dedicated fryers and gluten free hamburger buns. Great experience overall. Very tasty and great peace of mind while eating. Kitchen is open so you can see your food the whole time. They even asked whether it was an intolerance or allergy. I'm happy.
Love the GF buns! Separate condiments for Celiacs too, separate toasters to toast buns, no fillers in the beef patties.
Staff was amazing, dedicated toaster, dedicated fryer, everyone changed their gloves, separate toppings for gf. I'm super sensitive and had no issues. We're only here for a few days but we'll be back before we leave!
Super understanding staff! Completely different topping station for gluten allergies! Haven't had fast food since I was diagnosed and I am so happy I found this place
They could not have been more helpful at this burger joint. Had to walk here and the end of the mall as there was nothing available in the food court. I'm glad we did because it was really nice. The staff were very helpful telling me exactly what I could have, even a GF bun. The skin on fries are all cooked clean oil too. Very nice.
All burgers and fries are gluten free only thing cooked in the fryers are fries. They have gluten free buns and a dedicated toaster for the buns. The buns are by Oh Dough's they don't crumble or fall apart they taste good. They change there gloves with out even asking and will get you all fresh toppings from the bottom unopened containers. The burgers are hormone antibiotic free great quality meat some where fast to grab a greasy bit.👍🏻
All burgers and fries are gluten free only thing cooked in the fryers are fries. They have gluten free buns and a dedicated toaster for the buns. The buns are by Oh Dough's they don't crumble or fall apart they taste good. They change there gloves with out even asking and will get you all fresh toppings from the bottom unopened containers. The burgers are hormone antibiotic free great quality meat some where fast to grab a greasy bit.
Gluten free buns with quite an assortment of toppings. Fresh cooked Fries are not cooked with other items so as a Celiac person this is a treat! 4 or 6 is burgers as well as chicken breast, veggie burger and sausage. Hot dogs too. Hand scooped milkshake sounds good but I'm lactose intolerant too.
Great options for your burger and the bun is nice and soft, but does not fall apart. Fries are similar to NY fries.
Careful prep with separate area to prep. Nice to have a fast food option.
All fries are done in a gluten free fryer and the gluten free bun is really good and toasted in a dedicated toaster. Great quality beef and toppings. If you explain that you are Celiac or have an allergy all staff will change their gloves and they will use toppings that were never used on gluten products. I feel totally safe eating here and have not gotten sick any time that I have gone.
Separate toaster for the bun. The staff change their gloves before handling the bun. Make sure to ask for uncontaminated toppings. They can pull lettuce and tomatoes from unopened containers. Fries are gluten free as well. Cooked in dedicated fryer.
great burgers ! friendly staff
Awesome! Great food. Workers changed gloves and were as careful as they could be. They were serious and considerate of the restrictions. They gave the caveat they can't be 100% because there are gluten buns on premise but they have a separate toaster for the GF buns and change gloves between. Separate individual packages for ketchup and New York fries. A 7 year old celiac a dream come true.
Workers automatically change gloves. Food was cooked right as well.
Staff was very good about making sure we were safe. They changed their gloves, used a separate toaster and used untouched condiments from the fridge. Even the flipper was a dedicated flipper. Fries are safe as they are NYFries done in a dedicated fryer and the gravy is even gf! One poster said the gf bun is $2 more, it is only $1.
My boyfriend who has celiac loves it here! They have gluten free buns and fries. They usually ask if you want them to use separate utensils when putting toppings on. My boyfriend has never gotten sick after eating here which is awesome for both him and I.
Staff were great about avoiding cross contamination and changed gloves frequently. They brought out fresh unused topping just for me. The fries are made in a dedicated deep frier so are celiac friendly. The burger was totally flavorless though and was terrible quality. Would eat here in a pinch but was disappointed with the bland frozen burger patties.
I love NYF so this was a clear winner for me. Burger AND fries?!? Amazing. They have a small separate toaster for the GF buns and separate toppings that haven't been reached into with gluteny gloves. I watched the people preparing my food swap their gloves multiple times.
The best gluten free burger ever! They actually care - separate station to prepare the burger -
They were great! Prepared my burger with a gluten free bun and at a gluten free station. They changed there gloves too to make sure nothing got contaminated! it was delicious!
I nearly cried when they told me I could have a burger-and it was a REAL burger, delicious bun, fries(NY Fries at that) the whole shebang!! The toppings are unique- too many favourites to mention them all, but I do suggest trying the wasabi mayo if you get the chance :) I am celiac and haven't had any issue here.
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