100% of 3 votes say it's celiac friendly

205-1 The Boardwalk, Kitchener, ON N2N 0B1, Canada Directions

Top Reviews


Celiac

Overall Rating

Review


This South St. is pretty good! My family and I have gone here plenty of times and the staff is usually very kind and accommodating. However, there has been a few times where they have not been completely happy about accommodating our disease (visibly annoyed). They have the burgers on the same counter as the gluten buns but they will switch gloves and use ingredients from the bottom if you ask.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


This our go to faster burger place!! Great with avoiding cross contamination, have gf buns + dedicated gf toaster. Fries are safe! Worth every penny!!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Another awesome burger. Knowledgeable staff. Feel safe eating here.

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Bread/Buns
  • Burgers
  • Dedicated Fryer
  • Fries

Categories

  • Delivery
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

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Reviews of this Chain

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


Staff was knowledgeable about ingredients and took time to mark my order gluten free. Burgers are prepped at a separate station and they have totally separate burger toppings from the main "buffet-style" topping bar, lessening the risk of cross contamination. GF bun was really tasty, a bit like a corn dog wrapper! Definitely felt safe eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Celiac

Overall Rating

Review


They take their food preparation seriously and try to minimize cross contamination as much as they can. Fryers are not contaminated, they switch gloves before touching the gf bun and putting it in a separate toaster too. Burger toppings are all grabbed from a separate side as well.

Celiac

Overall Rating

Review


Had great service at this location they asked if the gluten free order was for an allergy and when I said yes they took the burger toppings from closed containers in the fridge instead of from the counter where all other burgers are dressed. They also brought me the salad dressing bottle so I could check the ingredients myself when they could tell me for sure it was gluten free. Very happy with the caution taken and the service recieved. I can't comment on cross contamination because my daughter is so new to celiac she hasn't healed enough to have a noticable reaction.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Gluten free bun is great but when I asked about separate fryer for fries he said no it was all the same. So not sure if that’s changed from other reviews or if he was just being lazy about not wanting to do another batch of fries. Didn’t change gloves till I asked him too. Etc.- wouldn’t recommend

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