This South St. is pretty good! My family and I have gone here plenty of times and the staff is usually very kind and accommodating. However, there has been a few times where they have not been completely happy about accommodating our disease (visibly annoyed). They have the burgers on the same counter as the gluten buns but they will switch gloves and use ingredients from the bottom if you ask.
This our go to faster burger place!! Great with avoiding cross contamination, have gf buns + dedicated gf toaster. Fries are safe! Worth every penny!!
Another awesome burger. Knowledgeable staff. Feel safe eating here.
— No gluten-free information on the menu
Staff was knowledgeable about ingredients and took time to mark my order gluten free. Burgers are prepped at a separate station and they have totally separate burger toppings from the main "buffet-style" topping bar, lessening the risk of cross contamination. GF bun was really tasty, a bit like a corn dog wrapper! Definitely felt safe eating here.
— Gluten-free items are marked on the main menu
They take their food preparation seriously and try to minimize cross contamination as much as they can. Fryers are not contaminated, they switch gloves before touching the gf bun and putting it in a separate toaster too. Burger toppings are all grabbed from a separate side as well.
Had great service at this location they asked if the gluten free order was for an allergy and when I said yes they took the burger toppings from closed containers in the fridge instead of from the counter where all other burgers are dressed. They also brought me the salad dressing bottle so I could check the ingredients myself when they could tell me for sure it was gluten free. Very happy with the caution taken and the service recieved. I can't comment on cross contamination because my daughter is so new to celiac she hasn't healed enough to have a noticable reaction.
Gluten free bun is great but when I asked about separate fryer for fries he said no it was all the same. So not sure if that’s changed from other reviews or if he was just being lazy about not wanting to do another batch of fries. Didn’t change gloves till I asked him too. Etc.- wouldn’t recommend