First of all I’m a college student and have met my mom (she is also celiac) there during the week at a brunch time so I can’t say anything about the service at a rush time. We have always split an order of buckwheat pancakes, if you tell them when you order they’re happy to put them on two plates, neither of us have had a bad reaction. I did not think much of the cheese grits but the buckwheat pancakes are great (I like to have them with pecans and chocolate chips). I’m not sure if it would be a good place for someone with a nut allergy or milk allergy but for everyone else I would recommend it.
Not many options. One employee seemed risky to order from so we changed lines. Settled for bacon and eggs... Don't rush here and if you have to come be very specific about cross contamination. After saying we can't have diary and addressing that fact more than once out server still asked if we wanted cream for our coffee 😳
First of all, I am gluten-sensitive, not celiac, so avoiding gluten is by choice, and I would never put the burden on a restaurant that serves other gluten-containing items to accommodate a critical allergy. This is a pancake house after all, so no guarantees of eliminating all cross-contamination! That being said, I received very friendly and helpful (counter) service here. All the eggs, meats and omelettes can be served GF. I did not try the GF buckwheat pancakes. I chose the *delicious* Power Breakfast of egg whites (scrambled perfectly soft and fluffy), chicken sausage, sliced tomatoes and avocados, and fresh fruit. Threw in a side of their special non-GMO Gouda grits.... really yummy. No reaction and I thoroughly enjoyed everything! Love that they use pastured eggs, local meats, and non-GMO corn grits. Will bring my non-GF kids here to try cooking their own pancakes.... they have a couple special tables with griddles in the middle for that!
Short: For me it was a waste of money, there was a lack of options, not very knowledgable staff, and poor customer service. If you have an intolerance you should be fine but if you have celiac I would not suggest going.
Long: They have a gluten free pancake option. I personally thought it was disgusting, but if you REALLY like buckwheat you will like it but if it isn't your preference (like me) I would not suggest ordering it. Since I don't really like buckwheat, I asked if the eggs and sausage could be prepared safely since I have celiac and they could not give me an answer. You are rushed to order at the counter so they can move on to the next person so they would not take the time to go ask the kitchen if that would be possible. To play it safe I went with the buckwheat pancakes, which I thought wouldn't be too bad since the person who posted before said they were the "best". They were not, I took a few bits and then didn't eat anymore. There were no other options for me to safely eat so I just sat there watching everyone else eat.
Best pancakes I have EVER had. I have Celiac disease so I was very cautious when they told me all of the pancakes are cooked on the same grill, but I asked them if they would clean a spot on the grill before cooking my pancakes and they were very accommodating. The service there is also very fast; they had my pancakes out within 10 minutes after ordering. They have a cute restaurant and I really enjoyed myself while I was there. I would highly recommend eating here if you're in the mood for great gluten free pancakes.