Steak 'n Shake

2 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3184 S Dirksen Pkwy
Springfield, IL 62703

Most Recent Reviews


Celiac

Overall Rating

Review


The food isn't awful. The GF items are very, very, very limited. Chili, deluxe chili, some sides, soft drinks and tea. No dessert, no burgers, not even salads really because of CC. Honestly, if I had the opportunity to choose, I would not choose here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Staff was very unfamiliar with GF needs. Waitress said she was happy to try accommodating us. They do have a dedicated grill for meat and separate one for buns, but NOT for fries/onion rings. We asked for shake to be hand stirred. Food was good, but it required ALOT to get set-up. I would be VERY cautious.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

Photos


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Reviews of this Chain

Overall Rating

Review


This location closed permanently in early February 2023.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Not gluten friendly at all. Automated ordering system with little help available from employees. No option to add allergies to order. Was told just to "order without a bun and it will be fine".

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


Ordering without the bun did well for me. Told them I was celiac and they changed their gloves etc. Fries ARE gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Online it says they have gluten free but when I asked they said none of their food is gluten free. Don’t waste your time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


I haven’t eaten at this location but other locations have not made me sick

Their burgers are good without the bun. Fries are thin, crispy, and yummy. Most shakes are gf.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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