Subway

1 rating
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Sandwiches
50 Centennial Avenue
Bridge Hill 9391, New Zealand

Most Recent Reviews


Celiac
3 years ago

Staff were excellent was a very busy day but only one person handled the meal once gloves were changed and everything cleaned they let all other staff know it’s for a coeliac

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Food flagged
  • — Knowledgeable staff
  • — Staff accommodates
  • — Other dedicated equipment
Other
  • — Healthy options
  • — Good with other allergies
  • — Good for kids
  • — Online ordering

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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Reviews of this Chain

Symptomatic Celiac
5 months ago

This is a hostile environment for any out-of-the-ordinary requests. Unwilling to take fresh ingredients from the back of the store and became indignant when we questioned whether they had been trained in GF. (We've had proper care and attention at other Subways) Then while I was still there, rang someone and moaned about the situation over the phone. I tried to educate her on the ramifications of eating gluten to which she replied "yes, I know about celiac." Ok, I wish her well for the future but hope it's in some non-food industry, non-customer-facing position.

Edit: now that I read the Google reviews I know I'm not that special, and even normies should avoid.

Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 year ago

staff always use clean gloves when handling gf wraps and will even go so far as to change gloves if they brush a gluten order by mistake, and everything that goes in the toaster gets a clean sheet of baking paper underneath. the press is dubious at best so would recommend requesting that they don’t use it if you see them doing so!

Safety
Taste
Variety
Celiac
2 years ago

Subway. I’ve read a lot of not so good reviews but my family was going for lunch and I wanted to see for myself. I was blown away by the precautions the store manager out into action when I said I was coeliac. I ordered a GF teriyaki chicken wrap. They cleaned all the work surfaces and all staff changed their gloves. My wrap had double paper and I was just really impressed. I was asked if I needed to see the allergy list but I had already looked online before going. Well done Subway Tahuna, Nelson. I felt really safe ordering from you. Upon asking I found that this is common practice and should happen across all Subway NZ stores which is awesome.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Food flagged
  • — Knowledgeable staff
  • — Staff accommodates
Other
  • — Healthy options
  • — Good with other allergies
  • — Good for kids
  • — Online ordering
Celiac
3 years ago

These guys were so knowledgeable about their product and what meats / sauces etc I could have being coeliac, and what I needed to avoid. I left very satisfied and better educated.

Safety
Taste
Variety

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