Surcheros Fresh Mex

When ordering we asked the employee to please change his gloves before prepping our food. He immediately asked if it was due to an allergy need (which it was-Celiac). He then made my burrito bowl and followed it down the entire line so that he was the only one to touch my food or plate. His manager “fussed” at him for not being on his section of the line. When he told her that they had a customer with a gluten allergy and he was following the plate all the way until it was done, per their policy. She immediately said “ok” and on we went. It was a fantastic experience and a place that now feels safe to eat in this town. Thank you!!!

Celiac friendly?

Yes

Pretty safe, as long as gloves are changed, you get a burrito bowl, and avoid chips. Yummy food!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I had a great experience at Surcheros! I am a very sensitive Celiac, and I did not get sick. I got a burrito bowl, and the staff was very willing to change gloves, pull everything from the back (not from the buffet line), and put aluminum foil down when cooking the steak. The staff was very friendly! They told me the chips are cooked in the same fryer as the flour tortillas, so I would not feel comfortable getting anything with corn tortillas or chips, but the bowl was absolutely delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good selection of healthy options

I don't think this is the safest option, especially for really sensitive Celiacs. It kind of seemed like the staff wasn't super knowledgeable about gluten allergies. For example, the corn and the flour tortillas are both stored in the same exact plastic bin and heated up in the same area. I only felt comfortable eating the corn tortilla because it was in a plastic bag and not physically touching the flour ones, but if you are really sensitive to cross contamination I would not advise getting a tortilla at all. The crispy tortillas have wheat in them, according to the staff but the website said they were corn. Either way, they are cooked in the same fryer as gluten-containing items. If you aren't sensitive to CC, I think this restaurant could be a good option but if you are, I would be wary. I had two corn tortilla beef tacos and the white cheese dip with chips (also cooked in the same fryer). They were both good — but I did not feel the most comfortable eating there. I did not get sick but I'm also not very sensitive to CC.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff changed gloves at each station when I mentioned my gluten and dairy allergies. They even pulled fresh pico to avoid accidental contamination from the shredded cheese located next to it! When I asked about the chips, they indicated that while the chips were gluten free they were cooked in a fryer that also cooked flour items. Was a win for me today!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for peanut-free
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering

My favorite Tex-Mex place to eat at! Super accommodating when you have an allergy. The food is so fresh and delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent