Sugar Factory - Foxwoods

4 recent ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

350 Trolley Line Blvd
Ledyard, CT 06338

Most Recent Reviews


Overall Rating

Review


My daughter had steak and asparagus, which were good. She just wanted a milkshake for dessert and was told there was gluten in the vanilla ice cream. Seriously?!?!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 10 months ago read full review

Overall Rating

Review


Regarding gluten: We asked the server if there were any suggestions for people with a gluten sensitivity. He wasn't sure, and then suggested waffles. It was clear that he was unaware of what gluten actually is. From what we could see of the kitchen, cross-contamination was a serious threat. In the end, we chose to simply order milkshakes, and not food. 4 milkshakes (plus the 20% mandatory service charge) came up to $69.66. In the end, it was an uncomfortable experience that we will not be repeating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


I come here frequently for birthday parties full well knowing that there is nothing that is safe here to eat. I just wanted to post a review for those who aren’t local to the area or have never been. Majority of the staff are knowledgeable and more than willing to go ask the kitchen if menu items are gluten free. There is literally not a single thing on the menu other than the salad (minus the croutons and dressing) that is gluten free. The food is part of the experience, but I make the most of it without the food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Late Night
  • Restaurant

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More Reviews


Overall Rating

Review


No GF menu. Fries were not GF due to an ingredient issue. The GF bun contained MSG, so my daughter couldn’t have that, either. They said she could have a salad or a burger with no bun. I ended up paying $18 for a piece of unseasoned meat with a piece of cheddar cheese on it, then had to buy a “second dinner” elsewhere because my daughter was still hungry.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


Limited gluten free menu. No dedicated kitchen space. I got a salad with chicken-it was very good. My daughter got gf pasta with sauce-no protein available to go with it.

Updated 4 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Has a small two-sided separate gluten free menu. No claims as to having a dedicated prep area in the kitchen, but I did not get sick. I feel they may have used a separate pot to cook my food in, since I usually get sick from shared pots. I had gluten free rigatoni with butter and added some chicken, and it was delicious. Dessert options are kind of limited despite this place having tons of sundaes and milkshakes, but there were a few. Plus, I felt like my server understood my allergy.

Updated 4 years ago read full review

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