Sugar Factory American Brasserie

42% of 7 votes say it's celiac friendly

835 Washington St, New York, NY 10014 Directions

Top Reviews


Celiac

Overall Rating

Review


I do not recommend anyone come here. I ordered pasta and Mariana sauce. The pasta type listed on the menu was not gluten free so I had to change to gf pene. My order comes out and it’s regular pasta and my waitress is no where to be found so I told the bus boy and he told me they don’t have gf pasta then the manager told me he’s handle it and I asked for a fork and cheese since I didn’t even have a place setting. They come back and tell me the cheese isn’t gf and I had to get up and get my own fork becuase they took so long. Not a pleasant experience.

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The staff was incompetent, it took to long to get food. They said all candy has gluten which is not true. Would not recommend eating here.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Food took so long. None of the popular drinks were gluten free.

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Burgers
  • Dessert
  • Gluten Free Menu

Categories

  • Late Night
  • Lunch
  • Restaurant
  • Steakhouse

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More Reviews


Celiac

Overall Rating

Review


About five options total. The steak dinner was very good but had to prove that it was supposed to be served with mashed potatoes. The grilled shrimp was served without the sauce-6 small, plain shrimp for $15 served in an appetizer dish.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


awful experience. order from the gluten free menu and it came with an onion ring on the burger. I had to argue with staff to have a meal that wouldn't make me sick.

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Review


Excellent food, steak, salmon, mash potato, shrimp, pizza, chicken and sides! Great service and amazing atmosphere!!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Limited gluten free menu. No dedicated kitchen space. I got a salad with chicken-it was very good. My daughter got gf pasta with sauce-no protein available to go with it.

Celiac

Overall Rating

Review


So disappointed that the staff was not willing to offer any assistance regarding the menu and foods that were safe. Had been so excited to try this restaurant.

Celiac friendly?

No

Celiac

Overall Rating

Review


Has a small two-sided separate gluten free menu. No claims as to having a dedicated prep area in the kitchen, but I did not get sick. I feel they may have used a separate pot to cook my food in, since I usually get sick from shared pots. I had gluten free rigatoni with butter and added some chicken, and it was delicious. Dessert options are kind of limited despite this place having tons of sundaes and milkshakes, but there were a few. Plus, I felt like my server understood my allergy.

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