I asked about getting uncontaminated ice cream from the back and I was told they aren’t allowed to do that. All ice cream is used by the same scoop. Not celiac safe.
Fiancé is celiac. The manager said to pick 3 flavors and he would get them from the back to insure no contamination. Shop offered multiple gluten free Ice cream flavors and brought out the containers for us to read the ingredients. Informed us gloves would be changed and a fresh scoop used as well as a new container of ice cream freshly opened to insure no contamination. None of the candy however had labels or ingredients listed and could easily be cross contaminated with scoops. Fiancé easily gets sick from cross contamination but was fine after eating here and the experience was pleasant.