Love the food from Sugarfire! Always used to frequent the olivette location and they were great with gluten free and answering questions and telling me what was in the items. Called this location now that I moved out west and asked if one of the sides I saw online was gf before I drove in...the woman on the phone replied that all their items were gluten free?!? What?!? I clearly saw items I KNEW couldn't be gluten free from the Facebook page of specials that day. She then went and got someone else to help clarify...but with that first answer....they clearly lost a regular fan as they had no clue. They need to take a lesson from the Olivette location.
When I asked about gluten free the guy looked at me like I was speaking another language. Also would be worried about cross contamination since they didn't change gloves. Manager also said they can't guarantee gluten free on anything since they bake in store.
Great food and service!! Love the turkey!
This place was awesome! Very aware and cautious of gluten free. They changed there gloves and also got new brisket out and cut it so there was no cross contamination. This place also had amazing food!!! Went to another BBQ place in Kansas City a few weeks ago and wasn't impressed. This place met and exceeded my families expectations. Best BBQ in Missouri we have found!!! Highly recommend!
Their meat and sauces are gluten free and they change gloves and provide help in determining sides. will DEFINITELY be back. ribs were amazing!!!!
Cross contamination like non-other. They will tell you it’s gluten free but then you watch the employee place the buns in the toaster and turn around lift the lid and grab the meat with his hands. All the meat is cross contaminated now. Not Celiac friendly at all...sat with my family and watched them eat. Celiac sucks!
The staff was very knowledgeable and when they weren’t sure about an ingredient they looked it up. All the meats and most sauces are GF. The meat server changed his gloves and opened new packages of meats for me because he felt it was safer. Many sides are also GF. I had a 2 meat combo with turkey, ribs, coleslaw and baked beans. The food was delicious. The ribs were outstanding. Sauces were good but mostly sweet.
Great food, a ton of sauce options, and the staff knows exactly what to do. The only non-gluten free sauces were the Carolina mustard sauce and the Alabama white sauce, everything else was safe (and again, SO many options!). I had the ribs, coleslaw, and potato salad.
I was a bit timid going here due to the lack of a gluten free menu. However when I got to the counter, I told them I couldn’t eat gluten, and asked if they could change their gloves before serving the food. The staff responded immediately with clarifying the severity of my allergy (gluten sensitivity or celiac disease?). I was low key thrilled that they knew of celiac disease and were able to serve me accordingly. The meat is separate from the sauce, and all the sauce is gluten free except the white/cream sauce I believe (always ask them for clarification as they may rotate sauces). I highly recommend the pulled pork with the coffee bbq sauce! Also, there are some gf sides that they were able to provide, which is always incredible when it’s not a side sale or fruit like I’m used to (hehe!). Again, ask for clarification on which sides are gf as they may rotate. Celiac safe!!
All the meats are great and GF, but make sure to ask them to change gloves since they make sandwiches too. The sides are pretty easy to tell if GF or not, but the staff is knowledgeable and helpful. I think almost all of the sauces are GF, just can't remember which is the no-no. I know Texas Hot, St. Louis Sweet and White Sauce are all safe, and delicious. Hoping they get GF buns soon!
All of the meat, dark sauces, and sides are GF! It was soooooo tasty! Its cafeteria style so you go up with a tray, get your food, pay, and sit wherever. We found seats quickly on a Friday evening with a large party on a Friday night. Lots of different sauces and really cool atmosphere! If you're staying downtown it's easy to walk there so we loved it!