The staff didn’t seem to know what was gluten free and what wasn’t. Three different staff said three different things about the sauces. I had the turkey without sauce and coleslaw, which were both good and so far haven’t gotten sick.
The staff is very knowledgeable. I gave it 2 stars because the GF sides are fairly bland and MOST importantly how do you eat BBQ without ANY sauces??? The white sauce people have posted about is a basic southwest aioli that belongs on a sandwich not on bbq. If you are unfamiliar with the term aioli it’s seasoned mayo. I shared the soy sauce/ tamari sauce difference with their staff who were didn’t seem to know the difference but we’re grateful to learn hoping they would understand how the slight change would open up there menu. I have celiac and did not get sick. Did the pulled pork, ribs, potato salad and slaw. Slaw was bland and meats were also since I couldn’t have anything but mayo 😕
Great food! Staff is knowledgeable and accommodating taking precautions/changing gloves w/o making me feel like a pain in the butt! I do wish they would consider not wrapping hot meat in plastic wrap! I cringe when I see that. At least use a wax paper barrier or something.
We have eaten there three times and no reactions from the fries and ribs! It’s a rare thing for my husband to have no reaction with his Celiacs. The food was great and the staff was very helpful! The only reason I didn’t give it 5 stars is due to not knowing their fryer status.
The staff was very knowledgeable about menu items that were made completely GF. They had a great GF bun to go with my brisket sandwich and it didn’t change the quality or deliciousness of their food AT ALL! No dedicated fryer, so take your chances on the fries, which they warned me about, but other than that, the mark their daily menu with which sides are gluten free! Great experience!
Ate there 2/1/19. Food was tasty but I thought expensive for the amount that you receive. Ordered the turkey, baked beans and cole slaw. my daughter had pulled pork, hash brown casserole and baked beans. We both were sick so either the beans had something with gluten in them or were not good. Did not change their gloves when handling our meat. No one else that ate with us became sick but they are not gluten free either.
Staff is extremely knowledgeable. If you tell them celiac, they change all the cutting surfaces, knives, utensils & change gloves. Also get out new meat to cut. All sides are labeled GFree also. Only white sauce is gfree, they told me the other sauces have soy sauce & Worcestershire sauce that is not gfree.
Cross contamination like non-other. They will tell you it’s gluten free but then you watch the employee place the buns in the toaster and turn around lift the lid and grab the meat with his hands. All the meat is cross contaminated now. Not Celiac friendly at all...sat with my family and watched them eat. Celiac sucks!
The staff was very knowledgeable and when they weren’t sure about an ingredient they looked it up. All the meats and most sauces are GF. The meat server changed his gloves and opened new packages of meats for me because he felt it was safer. Many sides are also GF. I had a 2 meat combo with turkey, ribs, coleslaw and baked beans. The food was delicious. The ribs were outstanding. Sauces were good but mostly sweet.
Great food, a ton of sauce options, and the staff knows exactly what to do. The only non-gluten free sauces were the Carolina mustard sauce and the Alabama white sauce, everything else was safe (and again, SO many options!). I had the ribs, coleslaw, and potato salad.
I was a bit timid going here due to the lack of a gluten free menu. However when I got to the counter, I told them I couldn’t eat gluten, and asked if they could change their gloves before serving the food. The staff responded immediately with clarifying the severity of my allergy (gluten sensitivity or celiac disease?). I was low key thrilled that they knew of celiac disease and were able to serve me accordingly. The meat is separate from the sauce, and all the sauce is gluten free except the white/cream sauce I believe (always ask them for clarification as they may rotate sauces). I highly recommend the pulled pork with the coffee bbq sauce! Also, there are some gf sides that they were able to provide, which is always incredible when it’s not a side sale or fruit like I’m used to (hehe!). Again, ask for clarification on which sides are gf as they may rotate. Celiac safe!!
SOOOOOOOO delicious. There's no other way to describe the food AND sauce. I went up to the counter, asked about GF and the workers immediately changed gloves without me asking. That says everything. Oh man, it was good.
All the meats are great and GF, but make sure to ask them to change gloves since they make sandwiches too. The sides are pretty easy to tell if GF or not, but the staff is knowledgeable and helpful. I think almost all of the sauces are GF, just can't remember which is the no-no. I know Texas Hot, St. Louis Sweet and White Sauce are all safe, and delicious. Hoping they get GF buns soon!
All of the meat, dark sauces, and sides are GF! It was soooooo tasty! Its cafeteria style so you go up with a tray, get your food, pay, and sit wherever. We found seats quickly on a Friday evening with a large party on a Friday night. Lots of different sauces and really cool atmosphere! If you're staying downtown it's easy to walk there so we loved it!
Love the food from Sugarfire! Always used to frequent the olivette location and they were great with gluten free and answering questions and telling me what was in the items. Called this location now that I moved out west and asked if one of the sides I saw online was gf before I drove in...the woman on the phone replied that all their items were gluten free?!? What?!? I clearly saw items I KNEW couldn't be gluten free from the Facebook page of specials that day. She then went and got someone else to help clarify...but with that first answer....they clearly lost a regular fan as they had no clue. They need to take a lesson from the Olivette location.
When I asked about gluten free the guy looked at me like I was speaking another language. Also would be worried about cross contamination since they didn't change gloves. Manager also said they can't guarantee gluten free on anything since they bake in store.
This place was awesome! Very aware and cautious of gluten free. They changed there gloves and also got new brisket out and cut it so there was no cross contamination. This place also had amazing food!!! Went to another BBQ place in Kansas City a few weeks ago and wasn't impressed. This place met and exceeded my families expectations. Best BBQ in Missouri we have found!!! Highly recommend!