I LOVE SWISS CHALET! THEIR CHICKEN IS JUICY AND THEY CAN MAKE IT GF! Like yasss queen!
— Very
— Not Much
— Good
Good just stay away from the Fries, Gravy, Bread, Sauces, and any fried foods!
— Somewhat
— Some
— Good
I eat here all the time. I always get the quarter chicken with mashed potatoes and garlic green beans with chalet sauce. Always so good and one of the only places within cobourg I feel confident in.
I give 4 star because sometimes yes I need to help explain but always good once walked through
— Somewhat
— Some
— Good
The waitress seemed relatively well-informed about cross-contamination and what on the menu was GF. She let me know I couldn't have fries because the only fryer on was also used for gluten items. However, when my food was brought out, they included gravy (which I am very aware is not GF). She took it back and I saw they also gave me a new piece of chicken which was appreciated. However, because of this mistake, I am not confident in how well-informed or trained kitchen staff are regarding celiac
— Not very
— No gluten-free information on the menu
— Some
— Good
I noticed there were no gf options on the menu. I asked if they had a gf menu, waitress said no.
She said most people just order without bread/bun
I asked if the fries were cooked in a separate fryer, her response was”no, but it fries at such a high temperature that it will kill and issues of cross contamination and I think the chalet sauce is gluten free”
Eat there at your own risk
— No gluten-free information on the menu
— Poor
I did takeout. I asked for no bun, with mashed potatoes and it was delicious. I didn’t get sick and I do from the smallest amount of cross contamination.
— Somewhat
— Some
— Excellent
The staff member at the takeout window was so knowledgeable, and after placing an order in the system, she also went back to the kitchen to tell them directly of the celiac requirements. She was knowledgeable and put that knowledge into action. And they have a dedicated fryer for French fries.
— Very
— Most/All
— Excellent
We freqent this location a couple times a month, as is the best Swiss Chalet around in the area. A few times now we have been served by a new wait staff "Telly" we have nothing but great things to say about her. Service with a smile, remembers our orders before telling her, food comes quickly, and super friendly! Thanks Telly for the above and beyond customer servicel!l
— Very
— Most/All
— Excellent
Separate fryer for fries and had alternate sauce options in lieu of gravy. Server was knowledgeable and helpful.
— Somewhat
— Separate gluten-free menu
— Some
— Good