Swiss Chalet

4 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

70 Strathy Rd
Cobourg, ON K9A 5X4, Canada

Most Recent Reviews


Overall Rating

Review


I LOVE SWISS CHALET! THEIR CHICKEN IS JUICY AND THEY CAN MAKE IT GF! Like yasss queen!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Good just stay away from the Fries, Gravy, Bread, Sauces, and any fried foods!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


I eat here all the time. I always get the quarter chicken with mashed potatoes and garlic green beans with chalet sauce. Always so good and one of the only places within cobourg I feel confident in.

I give 4 star because sometimes yes I need to help explain but always good once walked through

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Celiac

Overall Rating

Review


The waitress seemed relatively well-informed about cross-contamination and what on the menu was GF. She let me know I couldn't have fries because the only fryer on was also used for gluten items. However, when my food was brought out, they included gravy (which I am very aware is not GF). She took it back and I saw they also gave me a new piece of chicken which was appreciated. However, because of this mistake, I am not confident in how well-informed or trained kitchen staff are regarding celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I noticed there were no gf options on the menu. I asked if they had a gf menu, waitress said no. She said most people just order without bread/bun I asked if the fries were cooked in a separate fryer, her response was”no, but it fries at such a high temperature that it will kill and issues of cross contamination and I think the chalet sauce is gluten free”

Eat there at your own risk

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


I did takeout. I asked for no bun, with mashed potatoes and it was delicious. I didn’t get sick and I do from the smallest amount of cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The staff member at the takeout window was so knowledgeable, and after placing an order in the system, she also went back to the kitchen to tell them directly of the celiac requirements. She was knowledgeable and put that knowledge into action. And they have a dedicated fryer for French fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We freqent this location a couple times a month, as is the best Swiss Chalet around in the area. A few times now we have been served by a new wait staff "Telly" we have nothing but great things to say about her. Service with a smile, remembers our orders before telling her, food comes quickly, and super friendly! Thanks Telly for the above and beyond customer servicel!l

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Separate fryer for fries and had alternate sauce options in lieu of gravy. Server was knowledgeable and helpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info