6666 Lundy's Ln, Niagara Falls, ON L2G 1V5, Canada Directions

Top Reviews


Celiac
1 year ago

The man who seated us gave me an allergen list to supplement the regular menu and explained there were a lot of gf options. The server was very helpful and said they prepare the orders separately and that she'd mark my order with an allergy notice when putting it in. I was super happy that the Chalet Sauce was gf! I really didn't expect there to be so much choice here and was pleasantly surprised with the awareness of the staff and the many items I could choose from.

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Reviews of this Chain

Not celiac
3 months ago
Not celiac friendly

I was hopeful this restaurant was a safe place to eat from the last review but unfortunately I was wrong. Our server at first had no idea if they had anything gluten free. She nicely asked the kitchen who was not too sure themselves. From the Swiss chalet website I knew that the chicken and chalet sauce, ribs and garden salad and house dressing were gluten free and the fries were cooked in a separate fryer. She was not sure about any of that when I asked but she did come back from the kitchen saying that they had unfortunately fried other gluten items in the same fryer so I had to stay away from the fries. I ate the chicken, ribs, chalet sauce and salad. Unfortunately I can now say that I became extremely ill and am now dealing with horrible glutening.

Celiac
6 months ago
Celiac friendly

Had a great experience at this Swiss Chalet location. The owner Arvin was so knowledgeable- he gets it ! Explained how they have a dedicated fryer just for French Fries and they have a process in place for other food Eg new gloves, new cutting boards etc for celiac and allergies. Took good care of us.

Celiac
9 months ago
Celiac friendly

The rotisserie chicken, ribs, house salad and house dressing are gluten free. Fries are done in a dedicated fryer and the chalet sauce is gf too. **Make sure to let them know not to put a bun on your plate!

Celiac
9 months ago
Celiac friendly

Very surprised that I did not get sick eating at basically a glorified fast food restaurant. Have ordered take-out and dine-in many times and have never had a reaction. I know. I'm as surprised as you are. The staff seem capable and confident about making your meal gluten free (obviously with a restricted menu) when you ask. Never had a problem here.

Celiac
9 months ago
Celiac friendly

We were excited to find out they have a dedicated fryer here!

Celiac
11 months ago
Celiac friendly

Great experience. As soon as I sat down and let them know I was Celiac, they brought me the allergy guide and went through it with me. Lots of options - I had a half chicken, half rib dinner with fries. They have a dedicated fryer at this location and take precautions to avoid cross contamination.

Celiac
1 year ago
Celiac friendly

Very knowledgeable staff and it nice to know the chalet sauce is gluten free!

Celiac
2 years ago

Safe place to eat but a bit tough to determine what is safe. Staff isn't as knowledgable as I would like but they were understanding and did their best. They have a separate sheet which has allergens listed for every item o the menu. Tough to read and have to use both the menu and the sheet to determine what is safe. I have celiac and did not get sick. I had chicken, ribs and fries. All dressings and sauces are safe.

Celiac
2 years ago
Celiac friendly

My daughter loves the rotisserie chicken and mashed potato. She is very sensitive and has never had any issues.

Celiac
3 years ago
Not celiac friendly

Nothing Gluten free so I was told. So don't bother wasting your time.

Celiac
3 years ago
Celiac friendly

Ribs and chicken are GF. If you mention to the server that you have celiac disease they will deep fry your fries in a dedicated fryer.

3 years ago
Not celiac friendly

Very few choices. Server said that they don't know what's in the sauces, as they are not made there and they 'buy' them elsewhere. Was given my chicken salad with a dressing that she " thinks is gluten free because it's raspberry- and that's a fruit". Do not recommend eating here if you are a Celiac!

3 years ago
Celiac friendly

A few options of chicken, ribs and wings. Leave off the rolls and croutons on salad. Waitress seemed knowledgeable.

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