Swiss Chalet

2 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Fries
879 Fort William Rd
Thunder Bay, ON P7B 0A9, Canada

Most Recent Reviews


Celiac
2 months ago

We eat here whenever we come to Thunder Bay. Their chicken and sauce is gluten free and they have a dedicated fryer for gf french fries. Staff seem knowledgeable about cross contact issues.

Taste
Variety
GF Menu Items
  • — Fries
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
2 years ago

This Swiss Chalet has a separate fryer specifically for gluten free fry’s! You just have to ask and it takes a few minutes longer to heat the oil. The chicken is gluten free, as well as the chalet sauce and mashed potatoes. They seemed very knowledgeable!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Staff accommodates
Other
  • — Good for peanut-free
  • — Takeout
  • — Lunch
  • — Dinner

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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Reviews of this Chain

Celiac
1 month ago

I have never had an issue here. Fries are cooked in a dedicated fryer. They always replace roll with coleslaw free of charge. They are aware of dietary restrictions, and mark my food as gluten free.

Safety
Taste
Variety
GF Menu Items
  • — Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
1 month ago

We eat at this SC location regularly. I make sure I tell them each time I have Celiac disease so need a gluten-free meal. Instead of a bun, I get cole slaw. I always order the white meat quarter chicken with either baked, vegetables, or a salad, plus Chalet sauce. The servers are all great, and I've never had an issue here. Sadly they don't have a dedicated fryer, so i can't eat the fries.

Safety
Taste
Variety
GF Menu Items
  • — Salad
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Other
  • — Healthy options
  • — Good for kids
  • — Delivery
  • — Online ordering
Celiac
1 month ago

Staff were knowledgeable and I was told they take extra precautions when preparing our meals. The GF meals are served with a flag to distinguish from gluten meals. They have a dedicated fryer. GF menu is available.

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
2 months ago

I noticed there were no gf options on the menu. I asked if they had a gf menu, waitress said no. She said most people just order without bread/bun I asked if the fries were cooked in a separate fryer, her response was”no, but it fries at such a high temperature that it will kill and issues of cross contamination and I think the chalet sauce is gluten free”

Eat there at your own risk

Taste
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
2 months ago

I did takeout. I asked for no bun, with mashed potatoes and it was delicious. I didn’t get sick and I do from the smallest amount of cross contamination.

Safety
Taste
Variety

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