I don't write reviews but here goes...most horrible experience for a celiac at Ted's - ordered a cocktail that on the menu which listed Tito's vodka- I watched the bartender pour Kettle One - I asked her when she put it in front of me if it was Tito's and she said no - I gave you an upgrade...I told her I had Celiac and ordered the advertised drink because it listed Tito's as the vodka- she gave me a dirty look and said I guess I can make you a new one... Had I not seen her I would be sick.... We then were seated and I spoke extensively with the waiter about my gluten issues and cross contamination - ordered my salad from the gluten free menu with a bison burger on top...when it was served I took a bite of the burger and then noticed the salad under it was covered in croutons and I was shocked. I asked to send it back and the waiter said sorry and returned within 1 min- same burger (with my bite missing) and salad- they took the croutons off!!!! What??? I have celiac! I'm not on a fad diet - cross contamination is very dangerous to me and will make me sick for days/weeks and wreaks havoc on my body and damages my organs! Don't claim to be gluten free and not know what it means or not train your kitchen or staff! If someone had an allergy to peanuts and they were served food with peanuts it in it and the person went into anaphylactic shock and died - legal action might make Ted's think twice about how to seriously accommodate dietary requirements- I don't mind going out and having limited options with my dietary needs but do have a problem with it not being taken seriously- will NOT be back- P.S. had to give one star because it would not let me submit- I would give it no stars if that were an option...FYI TED- fix it!
I have never been dissappointed at Ted's. The cedar plank salmon is my favorite and the family enjoy's the prime rib. They take good care of you if you are gluten free. They have a great gluten free menu to choose from which is available on their web site. We will be returning to Ted's in Lakewood, CO this weekend for a birthday dinner, and I can't think of a better way to celebrate.
They had a dedicated fryer and gluten free buns! The buns were not bad! It's been about 5 hours since my meal and I'm not sick. They change gloves and everything. They seem very aware of cross contamination.
Food was amazing and if you sit at the bar you can see the staff cooking the meal right in front of you. I got steak, asparagus, & fries (separate frier). They had a ton of other sides to choose from that are gluten free as well. Unfortunately, there is no gf dessert option other than vanilla ice cream.
The experience was good overall. As a newly diagnosed celiac, this is one of three places I have tried to trust. Our server seemed to totally understand the term “celiac” and provided their gluten free menu. The food was delicious, but my body’s reaction was not. I definitely think that somehow I got “glutened”; probably should have asked more questions and been more assertive rather than just trusting the menu and assuming the severity was fully understood. I would recommend that celiacs tread with caution and excessive communication.
I’ve gotten sick from their fries even though they said they were safe. I have also found onion mixed in with my lettuce when I specified I am highly allergic to onion. If you are highly sensitive, I do not recommend eating here.
NOT SAFE! My son started to eat his food and we just confirmed it's safe. Server checked and said the kitchen missed the gluten allergy call out on the ticket. Wife ordered the veggie burger and the cook came out to let her know there was panko crumbs in it and said he was confused between vegan and GF?? Manager was very apologetic.
Server was amazing when it came to all the inquiries we had but unfortunately the kitchen didn’t do so well. Taste was fine not celiac friendly regardless of the Gluten Free menu offerings (that are cooked on same cookware and fryers as non-GF food). Got sick even with warnings, will not be a next time for us.
I felt reasonably safe, and didn’t feel sick afterwards. However, the service was so awful, it was hard to overlook and therefore made me question the safety of my food while eating. I felt like I wasn’t really being listened to when placing my order, and the server did not seem knowledgeable. Open kitchen, for what it’s worth. I had a bison burger, and the meat was over cooked beyond my request, but still good. However, the generic gluten free bun ($$$$) was cold and crumbled. Would have been better off with a lettuce wrap of the meat or no bun. Extremely slow service, even taking into consideration it was a weekend. Server had our table as well as 5+ others, including a party of 11 people right next to us.
Ask for the kitchen manager! He was phenomenal. Separate GF French fry fryer. My husband tried the GF bun and he said it was excellent. I went bunless on my burger and t was great. Got the Avalon, listen.... the aoli is excellent but if they’re not willing to go get it out from the back don’t get it bc it’s constantly being spread on regular bread. They offered and I accepted, delicious. I wanna subtract stars bc our waiter honestly was useless, he didn’t know what celiac was or understand GF so I politely asked for the kitchen manager and he ignored us the rest of the time, never asked how our food was and took forever on the check. BUT, the kitchen manager WAS SO KNOW and well versed in cross contamination and such that we have to go w a 5 here. He has a food science degree. As always, ask solid questions and figure out for yourself what is safe rather than just trusting the gluten free menu. Make sure to get them to change their gloves and etc.
We have just had an excellent meal here. I am gluten intolerant. They have a gluten free menu and the waitress was very helpful indeed. I had the bison avalon burger which was really delicious with a very nice gluten free bun. The setting is quite cosy with booths around the edge and table seating in the middle. I would definitely eat there again.
Love the decor. Gluten free options were great, on a separate menu. The employees were knowledgeable. The gf bun for the burgers is AMAZING. It's soft and squishy. It's light and airy. I was very impressed that they even offered some vanilla ice cream or a root beer float for dessert. I loved my meal - those burgers are HUGE. Fries are delicious. No complaints, only compliments. I'll be back!
A+ Cealiac friendly, dedicated fried for chips and fries.... but the Steaks are Amazing! They have a real GF menu, nothing on the menu is cross contaminated like sometimes I see on other GF menus that are fried in combined fries. Anyhoo. Highly recommend. We had a great meal and awesome server.
Wow, this is now my favorite burger place. Great buns and French fries and the burger is delicious. I never would have tried this place but for staying with someone at a nearby hospital. Will definitely be coming back here regularly. I’m looking forward to trying the salmon, too.
Gf buns and a separate fryer for fries. Very Celiac friendly!
Excellent service! Fast and Polite and totally understood the difference between someone who has a severe celiac‘s allergy versus someone who just enjoys eating gluten free food. I highly recommend coming here and eating without worrying about getting sick!! 👌👍👍
Ted's USE to be my families "go-to" gluten free restaurant, eating there every weekend. Really great gluten free menu and with a sever allergy we felt very comfortable. We had one experience where our food came out clearly mixed with gluten items. Understanding mistakes are made we continued to be loyal customers. On our next visit we were told by one waiter that the entire gf menu was safe and then by another waiter that a few items on the exclusively gf menu was not in fact safe to eat. Then, during this same visit found that, yet again, there was clear cross contamination. I'm not certain if the management has changed or the kitchen staff but something has clearly occurred that makes me no longer trust that this particular Ted's is a safe place to for gf eaters. The good news is that there is another restaurant down on Evergreen Walk that is SO careful and has an unbelievable and expansive gluten free menu: Burton's!
Dedicated fryer..melt-in-your-mouth chips! They have an extensive gluten free menu. Both times we visited wait staff was wonderful about our gf concerns. Was grateful that on one occasion she came back and mentioned that one item on our order may not be safe for a Celiac. Best of all their fries, burgers and sides are all delicious!
Dedicated GF menu. Cedar plank salmon was great. Served my potatoes with gravy on the side, which should have just been left off the plate. Still, overall a good experience!! Did not get sick. Service was super attentive and well-paced.
Separate GF menu with tons of options. Dedicated fryer for the fries. From what the server described the kitchen is very careful about everything. She also said she has a customer who comes in weekly with a gluten detecting device and his meal always passes. GF bun was great too. Overall really really enjoyed this place and would come back!