I was really excited to try this place. However, I never got past the ordering phase. After 3 nebulous and frustrating conversations with the cashier, the chef, and the kitchen manager, it was clear to me that they had no idea what ingredients contain gluten and no idea what was in their food. It was upsetting, and I left so disappointed. I would rate them a zero if I could.
No
While they have lots of GF options, and they mark the order with an allergy alert, the line isn’t very good about changing gloves and there is a risk of cross-contamination from the meat slicer as they also handle and cut the sandwiches
No
I've eaten at other Tender Green locations and have yet to get sick so was very excited when this restaurant opened in the South Bay. Fresh food and knowledgeable staff, although not a gluten-free facility, they will help in selecting items on their menu that is gluten free. Delicious!
No
Asked if meats were GF and server acted totally annoyed. Asked for no croutons and they brought out meal with giant piece of bread on top of the otherwise GF meal.
— Not very
— No gluten-free information on the menu
— Some
— Poor
Delicious plates - meat and vegetables. Staff was very knowledgeable. Thank you !
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Items that *do* contain gluten are marked on menu. Make sure they mark your order "gluten allergy" when they put it in the machine, and you'll be good. I just asked if the fries are considered gluten free, and was told they are but they are fried with other ingredients that contain gluten, so feel assured they know their stuff. I come here often and to other branches and am impressed by the attentiveness to my celiac disease. I did order gf meal once for takeout and it came with bread garnish on it, but I complained and they apologized and remade the whole meal, aware of the contamination issue. But apart from that one time I feel safe here, so long as I state the "allergy" clearly. Reliably good food too. Counter service, not table.
— Very
— Most
— Excellent
We asked if they had gluten free bread and were told they did not. So we chose items that were marked Gluten Free on the menu. The items were brought to us with bread on top. They kindly offered to remake the meals but we didn’t have time to wait. And at that point I’d lost confidence that they know anything about Gluten sensitivities and avoiding contamination.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
This place has the best food and great prices. I was so happy to find a place that offers healthy but really tasty options. They have “plates” where you can pick a protein and two sides- I had the salmon with almond feta spinach salad and roasted potatoes. Good size portions too. We ate here two dinners in a row while on vacation.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent