I ordered the vegetable stir fry to go. I made it very clear I have celiac disease and questioned everything (use of soy sauce, whether the chips went in the same fryer, etc). I got home and realized the tofu was fried. I called back and the manager said yes the tofu is friend and not gluten free despite my lengthy discussion with the person I ordered from.
He apologized and offered to make me something else or give me a gift card. While he was kind and handled this mistake well I felt uncomfortable taking his offer for a new meal and don't feel safe enough to return.