T.G.I. Friday's
$$ • Restaurant
Most Recent Reviews
The waitress was really mean, I called ahead and asked for a gluten free burger. I needed this for my inbetween 30 min lunch. I opened the sandwich up and on the inside was a bunch of fried onions. I called and wanted to make sure the burger was gf, I got a lot of attitude and ended up scrapping it off and eating. Worth a full stomach ache rather then none. Called and got a refund but when I went to use my refund there was a big ordeal and still got a stomach ache. Upsetting cause they had really good food
They have a very limited gf menu. Brought the wrong entree full pasta to me and didn’t apologize. Just took it back and I waited another half hour for the correct dinner. Our last experience at TGI Friday’s in Monroeville was so horrible we don’t plan to ever go back. From being overlooked when needing to be seated to unacceptable wait time once seated to even order to a clueless waitress and long delay in replacing my meal. The atmosphere is one of a noisy cafeteria. A most unpleasant aura.
Gluten Free menu that has a nice variety of food options. When told the waitress I had celiac disease and to ask the cooks to change gloves and prepare my meal separately, I got no strange looks and she talked to the chef for me. Food was great and so was the service!
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Reviews of this Chain
Despite the bad reviews I thought this might be okay for breakfast because the waitress seemed like she really understood gf and cross contamination. She advised me to avoid omelette and scrambled eggs as well as potatoes. I got fried eggs and sausage and fruit and felt pretty comfortable, but when I got to my last few bites of egg I found a secret piece potato under my egg. Now I’m not sure if there was cross contamination or anything to be worried about and just hoping I won’t be sick before my flight! Best to avoid I think.
Waiter and staff were knowledgeable and helpful. GF options are listed on menu. There is also an online menu that you can reference.
I didn’t get sick, but despite ordering a GF bun on my burger and stressing that I needed to be gluten-free, I was served my burger on a pile of unsafe French Fries. The waiter then walked away, forcing me to flag her down to confirm that I could not, in fact, eat those.
I ate the burger anyway, and they brought me a side of broccoli on the house, but it was definitely a stressful experience.
If you keep walking down the gates of Concourse C, there’s a Shake Shack that has (as of this writing) fewer, but better reviews.
CLOSED OUT OF BUSINESS
Not a whole lot of options, but the food seems safe. No croutons on the menu and they can do burgers with gf buns.
