Review of The Burger Shack

We were originally excited about this place because of the great reviews, but our experience was not good. We ordered delivery from here with two explicit notes about preventing cross-contamination (and told them to just make the burger without the bun, even though they had a gluten free bun). The “gluten free” burger arrived with a normal bun, so we had to dump it. Management refused to take any responsibility for correcting the error, despite the several clarifications to the restaurant when making the order. Would definitely not recommend for those with Celiacs or food allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good