The Chateau

11 ratings
$$ • Restaurant
66% of 9 votes say it's celiac friendly
43 Middlesex Turnpike
Burlington, MA 01803

Top Reviews


Celiac

Overall Rating

Review


I am not sure what their protocols are but they barely care about their customers as it is, never mind those with allergies.

The pasta and sauce is bland and watery. You might as well make it at home, because there is literally no flavor.

Their options are weak, and they are not at all knowledgeable. Go somewhere else.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Asked for a gluten free menu and server said absolutely and I’ll send my manager over. Manager was knowledgeable. When my food was ready they paged the server and he brought it out separately. Food was delicious.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Specifically Burlington location...They don't put much (if any) effort into their "GF" menu options. I'll NOT be returning. Their are many other GF friendly places nearby where plentiful options AND better prepared and tasty GF food is available.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu
  • Pasta
  • Pizza

Categories

  • Delivery
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


such a bad experience. eating here was like going back in time when gluten free menus were rare or just didn't exist. there are so many better places to eat gluten free and this place isn't even careful with cross contamination.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


My son loves their pizza and its affordable!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Lots of options, staff doesn't know much about gluten free, but when a gf order is placed they make a manager aware and it is brought out separately. I go here often!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Ordered penne with veggies , after I ate about half of it I found spaghetti at the bottom of the bowl. There is no gluten free spaghetti at the chateau. They did take my meal off the bill and the manager apologized and assured me that the kitchen has a separate gluten free area. Be cautious if you eat there look through your pasta before you eat it!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great selection of GF options from pizza to pasta. It would be nice if the offered GF rolls but for the quality and price this is a great dinner out! Go off hours on weekends they are normally very busy.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Have eaten here a few times and it’s been great, but tonight I got takeout and was very disappointed. I ordered online and requested gf, when I picked it up the bag and the container with the chicken parm were labeled as gf. When I opened it after getting home, I noticed that the chicken appeared to be fried. I called and spoke with the manager, who confirmed that the meal I received wasn’t gf. I appreciated that they refunded me, but ultimately frustrated that I missed out on dinner tonight.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I’ve been here several times and the staff is SO NICE! But their GF options are limited. It wouldn’t be my first choice if I got to pick the place, but I wouldn’t object if I got an invite from friends. The steak tips are decent, the salad is average, but again, the staff is amazing so it makes it worth the visit. The manager has made a point to oversee the prep of my food, and the bartenders have been super accommodating answering my questions.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


My 9 year old daughter has celiac so we eat GF as an entire family. We ordered by phone for pick-up and our ordered was confirmed GF by the manager. We ordered 2 pizzas, roasted wings, a chopped salad and chicken ziti broccoli and everything was excellent. We just moved to the area and will be eating there regularly.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Not celiac

Overall Rating

Review


I have eaten here twice and ordered their GF cauliflower crust pizza both times. Both times the server notated gf, the manager confirmed my gf order, and it was served separately and confirmed again. The pizza was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I ordered the gluten free chicken parm. Usually it comes breaded with gluten free bread crumbs but all I got was a boiled piece of chicken with a handful of breadcrumbs thrown on top that were all soggy and mush. There were also some penne in my pasta that had lines on them while the rest did not. I asked the waitress about this and she brought it back to the kitchen and the manager went in the kitchen and was yelling and then came back with a new plate and apologized. Not careful at all about food allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info