The Counter

4 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers
75% of 4 votes say it's celiac friendly
11922 Democracy Drive
Reston, VA 20190

Top Reviews


Celiac

Overall Rating

Review


The fries are not in a dedicated fryer. Some servers will inform you of this and some won’t. That being said, I never got sick from them (they didn’t inform me until I’d eaten them several times). I used to come here for the GF tater tots until they fed me a spoiled bunch and I got food poisoning. Now I avoid this place.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This is my daughter’s favorite burger place. It is a little pricey, but she loves the burger and fries, and she has never been glutened, so it is worth it.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I’ve eaten here many times, including ordering via DoorDash. Food was always fine. Even the fries (Iget them every time).

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Takeout
  • Vegan Friendly

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More Reviews


Not celiac

Overall Rating

Review


Very knowledgeable about gluten free options. Fries (sweet potato and regular) are gf. The bun for my grilled chicken sandwich was very nice and not too crumbly. I liked the veggie skewers. Attention to my order was very good. If you miss a good burger, this is a good option!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


GF buns. Asked if I had “allergy”. No separate fryer, so stay away from fries but they have other sides like guacamole and chips (chips not made in house).

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


Disappointed that things have changed so much since we last visited...beware cross contact ...fried items stick with something simple

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Food was ok. Not sure I would return due to customer service.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They changed the fryer to include chicken tenders and the fries are not ok for cross contamination now. I'm so glad I asked! But so sad I can't eat them.

Updated 5 years ago read full review

Overall Rating

Review


Gluten free buns for an amazing burger. Can't speak to cross contamination but server was aware of importance. So gratifying to enjoy a burger with awareness both LF & GF.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I got glutened!!! The DO have a dedicated frier BUT the seasoning on their fries has gluten. SMH.

The burger was amazing.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


These burgers are FANCY! This isn't a greasy food joint. If you can imagine the burger, you can order it here. GF buns available or you can get a bowl. They also have vegan options including cheese! A full service bar made the drink with my burger even more enjoyable.

Updated 6 years ago read full review

Overall Rating

Review


Good gluten free options-loved my burger-but when food was served to our table it was not made clear which was the gluten free meals. The server said that fries were gluten free but as a celiac I wasn't confident that they were careful enough about cross contamination to order them.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


A little overpriced, but I left full and happy and didn't have any problems later.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I was in Reston on business and don't usually eat out so I was very scared of getting glutened. They have a full gluten free menu and understand how to do gluten free right. I hadn't had a burger in almost a year - and to be able to get an absolutely awesome burger AND sweet potato fries... Heaven! I ate there 2 nights in a row - no issues.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Pricey burger, but well worth it! Gluten free many with many options and sweet potato fries to die for. Have eaten here many times and never glutened.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Expensive burger, but it's worth it. The bun is good for GF. Sweet potato fries are out of this world

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Terrific gluten options. They even offer a gluten free bun with burger. I always choice a bowl because holding and eating these burgers in a bun can be a challenge. Also great gluten free fries!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Excellent gf options

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great burgers and buns and sweet potato fries

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Love this place! Dedicated fryer for fries. You can do a create your own burger with a gf bun or without a bun in general). There is a separate menu that tells you what is gluten free and there is quite a selection. Tastes amazing and they're very careful with cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


No issues after eating here. They have a separate gluten free menu. You have to ask for it. The food was good and the fries a gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Great food. Many gluten-free options. Dedicated gluten-free menu, including an extensive gluten free “make your own burger” option. Highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Excellent restaurant! I have eaten here many times and never had any issues. Their gluten free menu is quite extensive.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Amazing food. Never gotten sick at any chain location. Great staff training.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info