The Counter
$$ • Fast Food Restaurant
Most Recent Reviews
Not good. I went there years ago and had no reaction, but recently I went and got an impossible burger on a gluten free bun with a side of fries. Initially, I wanted to get the vegan veggie burger because meat affects me so I asked if it was gluten free and the server went to check. When he came back he said “it has soy in it so it’s not gluten free” I was super confused and said soy didn’t have gluten and he responded “ok but it does though”. So that was off putting and I wasn’t warned the fries didn’t have a dedicated fryer which I should’ve asked but didn’t think to because I didn’t have a reaction the first time I went. Unfortunately, I ended up getting very sick. I would avoid this place if you have any allergies or celiacs because not only is the staff somewhat rude, but the food will probably give you a reaction.
The fries are not in a dedicated fryer. Some servers will inform you of this and some won’t. That being said, I never got sick from them (they didn’t inform me until I’d eaten them several times). I used to come here for the GF tater tots until they fed me a spoiled bunch and I got food poisoning. Now I avoid this place.
This is my daughter’s favorite burger place. It is a little pricey, but she loves the burger and fries, and she has never been glutened, so it is worth it.
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More Reviews
I’ve eaten here many times, including ordering via DoorDash. Food was always fine. Even the fries (Iget them every time).
Very knowledgeable about gluten free options. Fries (sweet potato and regular) are gf. The bun for my grilled chicken sandwich was very nice and not too crumbly. I liked the veggie skewers. Attention to my order was very good. If you miss a good burger, this is a good option!
GF buns. Asked if I had “allergy”. No separate fryer, so stay away from fries but they have other sides like guacamole and chips (chips not made in house).
Disappointed that things have changed so much since we last visited...beware cross contact ...fried items stick with something simple
Food was ok. Not sure I would return due to customer service.
They changed the fryer to include chicken tenders and the fries are not ok for cross contamination now. I'm so glad I asked! But so sad I can't eat them.
Gluten free buns for an amazing burger. Can't speak to cross contamination but server was aware of importance. So gratifying to enjoy a burger with awareness both LF & GF.
I got glutened!!! The DO have a dedicated frier BUT the seasoning on their fries has gluten. SMH.
The burger was amazing.
These burgers are FANCY! This isn't a greasy food joint. If you can imagine the burger, you can order it here. GF buns available or you can get a bowl. They also have vegan options including cheese! A full service bar made the drink with my burger even more enjoyable.
Good gluten free options-loved my burger-but when food was served to our table it was not made clear which was the gluten free meals. The server said that fries were gluten free but as a celiac I wasn't confident that they were careful enough about cross contamination to order them.
A little overpriced, but I left full and happy and didn't have any problems later.
I was in Reston on business and don't usually eat out so I was very scared of getting glutened. They have a full gluten free menu and understand how to do gluten free right. I hadn't had a burger in almost a year - and to be able to get an absolutely awesome burger AND sweet potato fries... Heaven! I ate there 2 nights in a row - no issues.
Pricey burger, but well worth it! Gluten free many with many options and sweet potato fries to die for. Have eaten here many times and never glutened.
Expensive burger, but it's worth it. The bun is good for GF. Sweet potato fries are out of this world
Terrific gluten options. They even offer a gluten free bun with burger. I always choice a bowl because holding and eating these burgers in a bun can be a challenge. Also great gluten free fries!
Reviews of this Chain
Possibly the best burger and fries I’ve had! I would recommend the build your own burger. The bun was fantastic, burger made perfectly and Parmesan fries were phenomenal.
Asked and answered! Shared fryer with onion rings & shared grill with breaded items. Do not eat here!
Celiac safe Can eat their fries Great options Has their own gf menu Little pricey for delivery but worth it
Just been told the fries are not cooked in GF oil, despite being on the GF menu. Have been here a few times, mentioned my celiac, and never been told about the contamination risk with the fries, which is disappointing to say the least.
Fantastic fries!!! My Buffalo burger (with optional non-dairy cheese!) was phenomenal and my whole family was happy with our variety of gf and non-gf items.
