The Counter

6 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Dessert
Safety Rating
5 ratings

As rated by the community

5779 Wilshire Boulevard
Los Angeles, CA 90036
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


They had a separate GF menu and took great care with my order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Overall Rating

Review


Really good options for everyone! They are not dedicated GF but they have a separate GF menu and are very accommodating understanding the need for GF meals. Great burgers and fries ❤

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Gluten Intolerant

Overall Rating

Review


We were so excited to come here as a surprise bday lunch for our son, on the way to the Peterson car museum. The Counter closest to us at home closer down during 2020 😭I got a gluten free burger. My boys shared a s’mores shake. My husband and sons enjoyed their lunches too. Our waitress was great! I didn’t give 5 stars because of an initial lack of communication regarding waiting for the shake. We asked a couple times/our waitress told us it was coming. She kept apologizing and was busy. It was not her fault. Finally we learned the gas had been shut off and the chefs/bartenders were scrambling trying problem solve etc. We weren’t the only ones waiting for shakes. He prepped 5 at once but they didn’t get made immediately. We asked to take ours to go bc we didn’t get it until we were almost done eating. It didn’t look like a s’mores shake imo. I didn’t see any chocolate. My boys loved it and that’s what matters. The Counter will always be a favorite of ours! Great food, variety of options, good service & fun environment!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating
Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Dessert
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


Gluten free bun, vegan cheese, grilled red onions, lettuce mix, & Mayo.
Add a photo View all photos

More Reviews


Overall Rating

Review


They have a gluten free menu.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Server was well trained, explained there is a separate fryer for fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Burger was good. The server said they should have a dedicated fryer, but since I decided to have a side salad, I can’t say for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


They have a completely separate gf menu and vegan menu. Staff was knowledgeable and the fryer is gluten free for fries. I saw another review that says they aren't gf fryers but that's not the case so far as I can tell. Maybe they changed it... either way, I am a very sensitive celiac and didn't have any problems!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


So the reviews were mixed but I went here last night to take a chance. I was happy to see the separate gluten free menu. My waiter was knowledgeable and answered questions. Since I built my own burger, I was able to write “celiac” and “dairy allergy” specifically on my ticket that went to the kitchen. They assured me the fryer was separate. The food was good although the bun did start to break apart a little. Most importantly, I didn’t get sick. It’s a little pricey but this is LA. I’ll definitely order again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


No dedicated fryer, and condiments and toppings are cross- contaminated. The staff advised not eating here if you're celiac!

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We ate here yesterday and I was SO nervous! My 5 year old twins have Celiac and have a severe reaction to gluten which is why we rarely eat out. I researched ahead of time and took a chance on this restaurant. I realized the poor reviews were from several years ago and there was one excellent, detailed review within the last few months. I was also nervous because we were a party of 9 and I always worry about overwhelming a server when I have such specific requests. Anyway, our lunch was phenomenal!!! My Celiac girls both had mini burgers on gluten free buns (one GF bun cut in half) and FRIES! They love fries and I never order them for fear of cross contamination but the server promised me there was a dedicated gluten free frier and everything turned out great! This restaurant absolutely made our day!!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


We ate here with my celiac son who is quite sensitive to gluten. The servers were very knowledgeable about cross contact. They have a separate fryer for the French fries. The food was amazing and he didn’t have any reactions. We will definitely go back.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I agree completely with David B.

This place is close to my house and I used to go quite a bit. I remember times when I didn't get sick, but the last 3 times in a row I've gotten horribly ill and I've given up on this place.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I have celiac and this location has burned me over and over again (I've had good luck at other locations) after I gave them way too many chances.

The last time I will ever go here I got a burger with no bun and no fries. How in the **** do you screw that up? I don't know but I was instantly sick. Yes, I specified I have a severe allergy.

Other locations have been good to me. This one always screws me. Stay the heck away. This place should NOT be marked as celiac friendly. Maybe they were once, but no longer.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I had a turkey burger with lettuce, tomatoes, red onions, cucumbers ( pickles are not gluten-free) house mustard on a gluten-free bun. I also had the sweet potato fries. loved it definitely would go back

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


food was good. they have gluten free options. do not order fries of you have celiac! they have other gluten free side options.

Celiac friendly?

No

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Right next the Page museum at the Tar Pits this place is great. Burger, fries, gluten free buns, and a lot of other options on their gluten free menu. Expensive, at $15 for a burger with fries, tastes great, free parking.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This is a great place to eat for lunch and dinner and they do gluten free too I have celiac disease so that's really good

Celiac friendly?

Yes

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


My wife, who is celiac, got sick at this location after eating a burger and fries. Don't know if it was the bun or the fries, but likely a cross-contamination issue.

Updated 8 years ago read full review

Overall Rating

Review


Great gluten free bun and delicious burgers!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


So yummy. Great gluten free bun, plus if you ask them for a gluten free specific menu and they don't have it, they will print one up for you. You have to be careful with the meat patties, only the turkey patty and beef patty are gluten free. I was going to order the vegan veggie patty, but it's not gluten free. I would definitely recommend this restaurant.

Updated 9 years ago read full review

Gluten Intolerant

Overall Rating

Review


Awesome food! extensive gf menu and good fresh food.

Updated 10 years ago read full review

Overall Rating

Review


Build your own burgers and lots of gluten free shake options!

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


They are so safe with gluten-free orders. They make sure you are heard and the customer service is great. They double checked the kitchen to make sure the fries were celiac friendly and they were not. I think one of the fryers was broken, they usually have a seperate fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Stopped in while exploring the city since there was some good reviews, food was great! They had gf buns and a dedicated fryer for French fries:) I’m a plain Jane so I just get the burger patty & bun, but there was a long list of toppings/sauces to choose from! Staff seemed super knowledgeable about allergies, great place for a quick bite!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Celiac

Overall Rating

Review


Great selection. Super tasty. Food clearly marked.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Absolutely amazing service with an easy to understand menu! Fries were delicious and portions very generous. 10/10, would love to eat here again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Place was awesome. Manager and staff very knowledgeable about Celiacs. Separate menu. Dedicated fryer! Nice to visit a city and eat without getting sick..

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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