Update: I have experienced gluten contamination here on several occasions since my original review, despite explicitly informing the staff that I am allergic to gluten. (The tip is pre-charged, so there is no incentive for the wait staff to take you seriously. I was once handed a vegan menu and was told repeatedly that “I didn’t need a gluten free menu because vegan and gluten free are basically the same”🙄)
This restaurant used to be very safe until a few months ago… This location no longer even offers the franchise’s official gluten-free menu anymore.
— Not at all
— Separate gluten-free menu
— Not Much
— Good
I have eaten here many times in person with no reaction. They have a separate GF menu, but you have to ask for it. GF buns and a usually dedicated fryer. There have been times where the dedicated fryer was not working and they had switched to shared fryer. I recommend only eating her in person so you can communicate allergy needs to the server.
— Somewhat
— Separate gluten-free menu
— Most
— Excellent
We ordered online. Have eaten at the counter in LA and it is my go to place. When ordering online it does not allow you to order specifically gf meals. I wrote it in the comments box as instructed. I have been sick all night.
— Not very
— Most
— Excellent
My gluten free fries were put in a to go container directly on top of a regular sandwich for someone else. Discovered that cross contamination when I got home.
They have a good, dedicated gluten free menu.
— Not very
— Separate gluten-free menu
— Some
— Good
Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite (and made in a dedicated fryer). The servers tend to be informed about GF needs. There is a separate GF menu, but I usually just use the regular build your own burger sheet and make a note at the top that I have a gluten allergy. I haven't had any issues, but you do need to know what to avoid (e.g. fried onion strings) to do it this way.
GF menu is robust with a wide variety of choices. Server knowledgeable and, best of all, food was ah-mazing.
Yes
Great with gluten free including tasty gluten free bun. Be aware the gluten free menu didn't have prices.
Love the chili cheese fries (which are safe as they have a separate gluten free fryer)! The HD Chicken sandwich is also really great on their gluten free bun. This place has a good amount of gluten free options so you can go frequently and mix it up each time by creating your own burger or, if you're like me and have favorites, it's also a good and safe place to go regularly and get basically the same thing each time 😊 I personally find it really nice to have a good local place I can safely eat at regularly.
Yes
Great tasting food! One option for a gf bun and it's typical and not soft and doughy, but they have a decent separate GF menu! Otherwise, get your meal as a salad bowl with all the fixings and toppings you can have. A big portion and filling. Not cheap, but food around here is anything but. However, I feel like it's worth it at this restaurant. This is not fast food. But they still are pretty quick. If you're a burger eater, or chicken tender fan (not GF), this is delicious food. Also, kitchen has a dedicated GF area so no chance of cross-contamination. Usually a very busy place. Regular and sweet potato fries are really yummy. Onion strings are to die for. Literally, if you're GF. But ate them once anyway knowing I'd be paying dearly later -.- !! Full bar. Kid friendly with kid-menu. Amazing shakes. Can't go wrong here. Mtn View location is a lot bigger than the Palo Alto one, with better seating areas and indoor temperature way more comfortable. Thumbs up!
Yes
Tasty burger. GF bun fell apart as expected, but hey, it's GF bread! I ended up using a fork with much gratitude for a change from "protein style." Use the GF menu to customize your burger. They list the sides which are safe. Burger was very good, fries were ok although others may like this style. Afterwards my villi were happy!
I've eaten here a few times with no problem at all. The burgers are very good (turkey or regular) and the fries are safe, too. Unfortunately, their tater tots aren't for some reason...the wait staff wasn't too clear on why...hopefully they'll add more options to their gluten-free menu at some point!
Pricey but really good burgers with a lot of meat and topping options. They offer a gluten free bun and their fries are cooked in a dedicated fryer.
I have Celiac and eat here frequently without a reaction. Delicious customizable food! Great staff! Make sure to order from the GF pamphlet so you know which items at GF.
Yes
Excellent food! Had a gf menu with lots of options. Big portions for the price.
— Very
— Separate gluten-free menu
— Most
— Excellent
They offer a GF bun and I seemed fine after eating it.
— Very
— No gluten-free information on the menu
— Most
— Excellent
Dedicated prep area, udi bun, and dedicated fryer. Great tasting burger!!
— Very
— Separate gluten-free menu
— Most
— Excellent
Been here a couple of times in recent years. Good food and gf menu. Never had a problem.
— Separate gluten-free menu
— Some
— Good
Great place! Felt very confident and safe. Waitstaff was super friendly and knowledgeable. Kids had burgers and fries. All very tasty.
— Very
— Most
— Excellent