369 S California Ave, Palo Alto, CA 94306 Directions

Top Reviews


Overall Rating

Review


I went there with my boyfriend on a vacation, and the staff knew what I was asking for when I told them I was gluten free. They have a separate menu(I got the impossible burger, which is also vegetarian along with gf), and they have a separate fryer so it’s celiac safe. I also got a side salad and it was delicious. 10/10, defintely would recommend!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Every year we come to this diner and do the make your own burger. The menu is great and reasonably priced. There are many patties, including the impossible burger. Great for a relaxed dinner at a restaurant.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Fries are gluten free depending on the day. Always ask. Knowledgeable manager at Cal Ave in Palo Alto location told me they share a fryer with gluten on some days and some days not. They clean the fryer out nightly. Gf buns amazing.

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Takeout
  • Vegan Friendly

Photos


Gluten free menu!
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More Reviews


Celiac

Overall Rating

Review


I used my Nina on the bun and sweet potato fries- they tested positive for gluten. I specified that I had a gluten allergy and to be careful about cross contamination.

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Review


Great tasting food! One option for a gf bun and it's typical and not soft and doughy, but they have a decent separate GF menu! Otherwise, get your meal as a salad bowl with all the fixings and toppings you can have. A big portion and filling. Not cheap, but food around here is anything but. However, I feel like it's worth it at this restaurant. This is not fast food. But they still are pretty quick. If you're a burger eater, or chicken tender fan (not GF), this is delicious food. Also, kitchen has a dedicated GF area so no chance of cross-contamination. Usually a very busy place. Regular and sweet potato fries are really yummy. Onion strings are to die for. Literally, if you're GF. But ate them once anyway knowing I'd be paying dearly later -.- !! Full bar, too. Kid friendly with kid-menu. Amazing shakes. Can't go wrong here.

Mtn View location is a lot bigger than the Palo Alto one, and I prefer the Mtn. View location, with smaller lines and way less cold. Thumbs up!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Had a hamburger bowl that was really good. Manger's very familiar with celiac and they have GF buns. Fryer is dedicated but they were very honest and said that the non gf fryer was right next to it and it could splatter and cc. I really appreciate their honestly.

Updated 5 years ago read full review

Overall Rating

Review


Gluten free menu. My favorite burger place!

Celiac friendly?

Yes

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


My first time here, visiting from the Midwest and the food was great! The GF menu had a good selection to choose from. I had the build a burger and sweet potato fries! I will definitely go back. πŸ˜ƒ

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I LOVE being able to get a glass of wine with my burger. And to have it in a bun?!? Yes Please!! But at the Counter? No thanks. The buns are dry and brittle, every time. If Im ginna have a lettuce wrapped burger, I'll head over to In n' Out. The service is decent, and the other food options are ok. I bit on the pricey side. I'll go to The Counter as an easy option with friends.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


Good food, good service. Wish they had a GF beer, though.

Updated 7 years ago read full review

Overall Rating

Review


The veggie and grilled chicken are gluten free and you can make special requests. I love this place. Had the GF bun once...like most GF bread it was dry as a brick so I stick with the salad bowl option instead.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great awareness of gluten free; hamburgers, buns!, fries, simply wonderful.

Celiac friendly?

Yes

Updated 8 years ago read full review

Not celiac

Overall Rating

Review


Not only can you get a great gluten free burger on a gluten free bun but they use a separate fryer for their frys so for the first time in years I "had frys with that"! The burger was very tasty and juicy, the frys crispy and the selection huge. I had no reaction at all after eating here and I can be sensitive to cross-contamination so they must be doing something right. Thank you guys for letting me indulge in frys again!

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The woman at the counter was familiar with celiacs and made sure the kitchen was taking precautions (like changing gloves and cleaning the grill. Expensive and nothing special but a warm meal at an airport is a treat for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


We are at the San Diego airport, super disappointed that they have NO GF options. We were counting on eating here and there was no menu like people said in the past. Bummer

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Great outdoor dining; burgers, chicken, They had a separate GF menu; vegetarian burger had gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Celiac

Overall Rating

Review


They offer a GF build your own burger menu in addition to a selection of regular menu items. The dedicated-fryer fries were great and it looked like they used an Udi’s bun for my burger. My server had no trouble accommodating me, and I am celiac and did not have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Review


We ordered online. Have eaten at the counter in LA and it is my go to place. When ordering online it does not allow you to order specifically gf meals. I wrote it in the comments box as instructed. I have been sick all night.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Offers online ordering

More Info