87% of 8 votes say it's Celiac friendly

369 S California Ave, Palo Alto, CA 94306 Directions

Top Reviews


Overall Rating

Celiac friendly?

Yes

Review


I went there with my boyfriend on a vacation, and the staff knew what I was asking for when I told them I was gluten free. They have a separate menu(I got the impossible burger, which is also vegetarian along with gf), and they have a separate fryer so it’s celiac safe. I also got a side salad and it was delicious. 10/10, defintely would recommend!

Updated 10 months ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Every year we come to this diner and do the make your own burger. The menu is great and reasonably priced. There are many patties, including the impossible burger. Great for a relaxed dinner at a restaurant.

Updated 1 year ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Fries are gluten free depending on the day. Always ask. Knowledgeable manager at Cal Ave in Palo Alto location told me they share a fryer with gluten on some days and some days not. They clean the fryer out nightly. Gf buns amazing.

Updated 2 years ago read full review

Gluten Free Features

  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Plant Based
  • Takeout
  • Vegan Friendly

Photos


Gluten free menu!
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More Reviews


Overall Rating

Celiac friendly?

No

Review


I used my Nina on the bun and sweet potato fries- they tested positive for gluten. I specified that I had a gluten allergy and to be careful about cross contamination.

Updated 2 years ago read full review

Overall Rating

Celiac friendly?

Yes

Review


Great tasting food! One option for a gf bun and it's typical and not soft and doughy, but they have a decent separate GF menu! Otherwise, get your meal as a salad bowl with all the fixings and toppings you can have. A big portion and filling. Not cheap, but food around here is anything but. However, I feel like it's worth it at this restaurant. This is not fast food. But they still are pretty quick. If you're a burger eater, or chicken tender fan (not GF), this is delicious food. Also, kitchen has a dedicated GF area so no chance of cross-contamination. Usually a very busy place. Regular and sweet potato fries are really yummy. Onion strings are to die for. Literally, if you're GF. But ate them once anyway knowing I'd be paying dearly later -.- !! Full bar, too. Kid friendly with kid-menu. Amazing shakes. Can't go wrong here. Mtn View location is a lot bigger than the Palo Alto one, and I prefer the Mtn. View location, with smaller lines and way less cold. Thumbs up!

Updated 3 years ago read full review

Overall Rating

Review


Had a hamburger bowl that was really good. Manger's very familiar with celiac and they have GF buns. Fryer is dedicated but they were very honest and said that the non gf fryer was right next to it and it could splatter and cc. I really appreciate their honestly.

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Review


Gluten free menu. My favorite burger place!

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


My first time here, visiting from the Midwest and the food was great! The GF menu had a good selection to choose from. I had the build a burger and sweet potato fries! I will definitely go back. 😃

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I LOVE being able to get a glass of wine with my burger. And to have it in a bun?!? Yes Please!! But at the Counter? No thanks. The buns are dry and brittle, every time. If Im ginna have a lettuce wrapped burger, I'll head over to In n' Out. The service is decent, and the other food options are ok. I bit on the pricey side. I'll go to The Counter as an easy option with friends.

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


Good food, good service. Wish they had a GF beer, though.

Updated 6 years ago read full review

Overall Rating

Review


The veggie and grilled chicken are gluten free and you can make special requests. I love this place. Had the GF bun once...like most GF bread it was dry as a brick so I stick with the salad bowl option instead.

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great awareness of gluten free; hamburgers, buns!, fries, simply wonderful.

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


Not only can you get a great gluten free burger on a gluten free bun but they use a separate fryer for their frys so for the first time in years I "had frys with that"! The burger was very tasty and juicy, the frys crispy and the selection huge. I had no reaction at all after eating here and I can be sensitive to cross-contamination so they must be doing something right. Thank you guys for letting me indulge in frys again!

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Excellent! Build-your-burger feature is the best!! GREAT MENU

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is by far my favourite burger restaurant in Dublin. The food is great, pricey, but great. The staff are knowledgeable too. The only downfall is the music!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Good burgers with GF bun. I was told to stay away from the fries by the server so that was nice.

Celiac

Overall Rating

Review


The food was decent, and they knew what was gluten-free. That was nice. The only problem was that the only thing gluten-free was the hamburger and most condiments. They charge a flat fee of 16 bucks for a hamburger and french fries. Given that you can't eat french fries (not GF), they don't offer a discount. So basically you are spending $16 on a airport grade hamburger with a gluten-free bun. I should mention that the gluten-free bun is a 1.89 up charge as well. So the actual price was closer to $18 for a meal that suddenly feels relatively dismal after you see the final price tag. After we ate here we were still hungry so we went down to a place called Islander Bar near gate D4 and had an amazing fish taco dinner that was about the same price. Far more generous serving of food and as long as you get the fish grilled and not fried you are in the clear from gluten. I appreciate this place has efforts to provide a gluten-free bun, but for a hamburger so small that I had room for another meal afterwards, I have to say it's not worth $18.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The regular menu says at the bottom “Ask about our Gluten Free Menu!”. Which for me is a life savor. Would definitely recommend- so many delicious gf options with no sickness afterwards! We got there at about 6:30 and had a show to get to by 8- got there with plenty of time. If you need a gf option in times square go here!

Celiac

Overall Rating

Review


Decent options and knowledgeable. Good tasting food.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Celiac

Overall Rating

Review


The food tastes good but both me and my son were sick to our stomach after we left. Was quite a downer the rest of the day for us. We both only had hamburgers. Unique location but probably not safe for celiacs.

Celiac

Overall Rating

Review


We ate breakfast here. They have gluten free buns for breakfast sandwiches, and gluten-free omelettes that are huge. The coffee is tasty.

Celiac

Overall Rating

Celiac friendly?

No

Review


We went here because it was deemed to be “celiac safe.” My sister and I, who both have celiacs, got sick after eating off of their gluten free menu. We made sure to clearly identify that we had celiacs. I would not recommend it.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ate the gluten free burger and fries. Now I am paying for that decision.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Went to eat here last night and it was so good! The waiter and other staff were very helpful with our celiac questions. Food was great and would definitely come back again.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


We had put off coming to this location because when it first opened staff were stumped. They are now very educated about celiac and know about cross contamination. They cook the GF bun separately, fries are GF, and they said they have dedicated milk shake metal cups. Kiddo did not have a shake so can’t vouch for it. But was able to customize a burger, liked the bun and the fries.

Overall Rating

Celiac friendly?

Yes

Review


The Counter is awesome. I have eaten here numerous times and the servers are all very knowledgeable about how the gluten free food is prepared. As a family, we get the fries trio, substituting onion rings (NOT gluten free) for plain fries. The gluten free fries trio includes: Parmesan, sweet potato and plain French fries. The fries are made separately for us GF/celiac people. I also recommend the gluten free Chipotle turkey burger, with the GF bun. There are so many options, and custom burgers (for your gluten, gluten free, and vegetarian friends) you can make. They accommodate everyone. Highly recommend this location.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Amazing breakfast with lots of options for celiacs. I ordered an omelette which had very generous portions of bacon, spinach and cheese. They offered a gluten free bun instead of toast. My husband was impressed with the quality for an airport restaurant.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They were closing so we got food to go, I was worried that they were going to be in a rush. But I got a burger bowl (no bun, basically a salad with the party on top) and fries. All very good!! And I had no reaction (and I'm very sensitive).

Celiac

Overall Rating

Review


Go to the food right next to them, they have the fat-free bun.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Knowledgeable staff. Frier no bueno for celiac. Please fix it!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Was made aware what was and wasn’t gluten free. Got the burger on field greens, and it was delicious.

Celiac

Overall Rating

Celiac friendly?

No

Review


The fries are not in a dedicated fryer. Some servers will inform you of this and some won’t. That being said, I never got sick from them (they didn’t inform me until I’d eaten them several times). I used to come here for the GF tater tots until they fed me a spoiled bunch and I got food poisoning. Now I avoid this place.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Separate gf menu. Lots of choices! Fryer is gf so can get fries and sweet potato fries. Staff was very friendly. Great place to go for a low-key meal.

Celiac

Overall Rating

Celiac friendly?

No

Review


No dedicated fryer, and condiments and toppings are cross- contaminated. The staff advised not eating here if you're celiac!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Our food was good. The chili cheese fries were good. Our burger was ok but came missing half the toppings. Both our friends who are not GF ordered the wings and there was SO much salt they couldn't eat them & waitress insisted there wasn't an error, but reluctantly said she could get them something else. The food took forever to arrive, so there was no way we were waiting for more. Her excuse for horrible service was that over 3 people didn't show up for work. However I gave it a good rating bc my food was good and there was a great selection. I still feel good without reaction .

Overall Rating

Celiac friendly?

Yes

Review


Excellent menu. Lots of options!!!!!!!!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Food is unremarkable but my burger was celiac safe. Everything is clearly marked and the staff seemed to be reasonably confident. The milkshakes aren’t GF though which is a bummer!

Overall Rating

Review


Atmosphere is a cross between a Chipotle and an Applebee's. Definitely an adult vibe, but not very overly commercial or dark inside. The burgers are good, but pricey. The gluten-free bun is just an Udi brand so we opted for the bed of lettuce. Chili was large portion but only okay. Ask for a GF menu when you are seated.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is the best burger place. The GF menu has many options and our serve was very knowledgeable about celiacs. Highly recommend, great atmosphere and wonderful service.

Overall Rating

Celiac friendly?

No

Review


Ordered from Gluten Free menu. I “tested” the sweet potato fries with my Nima Sensor that were advertised “dedicated fryer” and they came up as not Gluten free. So beware if you are Celiac and sensitive. On the bright side, the bare burger on a bed of Kale tested GF.

Overall Rating

Review


They knew what they were on about

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great GF menu and excellent Chicken Dijon Sandwich on Gluten-free bun.

Celiac

Overall Rating

Celiac friendly?

No

Review


Not Celiac safe. They have a separate menu and the staff seemed knowledgeable about gluten allergies and Celiac's, but my partner and I both got sick from cross contamination.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They understand and take cross-contact seriously. Burger was great and so was service. Nima approved my bacon cheddar burger on GF bun with side salad and ranch.

Overall Rating

Celiac friendly?

Yes

Review


I’ve been eating here for years and they have been great!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I let my waitress know I had a severe gluten allergy (easier to say than saying I have Celiac) and she made sure to let the cooking staff know. They have dedicated fryers for the fries and prepare food safely. I had a burger on a GF bun with sweet potato fries. She withheld the sauces that had gluten in them, which I appreciated. I didn’t get sick afterwards, so I think I was in the clear. It was very good and didn’t taste like a GF bun. Only thing I would say is it was a bit pricey compared to In-N-Out, but it was a fun environment and good food.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is my daughter’s favorite burger place. It is a little pricey, but she loves the burger and fries, and she has never been glutened, so it is worth it.

Not celiac

Overall Rating

Review


Good burgers, not great, but good. Absurdly overpriced. Burgers are expensive and fries cost extra.

Celiac

Overall Rating

Celiac friendly?

No

Review


Had lunch today there. No gluten free menu. Fries are not safe as they share frier. They have chips but are not gf. They have gluten free bun. The quality for the price was a joke. Expensive to eat in plastic dishes. Specially the kids mini burger, they should be called micro burger.I do not which kind of kid could be satisfied with this...

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


Ens van agradar molt les hamburgueses. Les patates també. El local divertit i el noi que ens va servir molt amable.

Not celiac

Overall Rating

Review


Super fresh, GLUTEN FREE meat, no buns, nice servers. I experienced this yummminess in the San Diego airport. $17 is a bit high, but piece of mind is priceless.

Overall Rating

Celiac friendly?

Yes

Review


Everyone’s knowledgeable about gluten, AND they go the extra mile to not only change gloves, but get your toppings and salad base from the back, where it hasn’t been touched and there’s no cross-contamination possible! I’m so impressed. The turkey and vegan burgers do have gluten in them, but a beef burger in a salad bowl is totally safe. Also! By virtue of their limited offerings, the fries are the ONLY thing that’s fried in their fryer, so you can have regular or sweet potato fries with no problem.

Celiac

Overall Rating

Review


Really nice food and good gf options. Only problem is the drinks. They don't have any drinks in bottles only through the dispenser which can be contaminated so had to have no drink with meal

Not celiac

Overall Rating

Review


Great fries, no reaction. Last time I got a burger and fries an no reaction that time either.

Celiac

Overall Rating

Review


Really good build your own burgers! They have GF buns. The fries are GF and really good.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very Nice! Nice service and very Good food. Ate there twice, both times very Good. I get sick of one crumble, and i haven’t gotten ill

Celiac

Overall Rating

Review


Was an ok meal, but a bit pricey. My burger was very dry and tasteless. I liked the sweet potato fries. Didn’t feel quite 100% after...

Not celiac

Overall Rating

Review


Great spot for fresh, premium burgers and fries! They have a separate gluten-free menu and GF bun, but the kids menu is not gluten-free. But my kid devoured his 1/3 lb burger, so I guess he didn't need the kids menu to begin with. Fantastic servers, too!

Celiac

Overall Rating

Celiac friendly?

No

Review


I have to take two stars off my review. Each time I eat here I am careful to ask about everything (or so I thought). I didn’t feel great a couple times but couldn’t imagine why because they seemed very careful so I chalked it up to coincidence. Then tonight when I realized the onion strings my husband ordered weren’t on my menu I asked about the fryer. My sweet potato fries are cooked IN THE SAME FRYER! He said they change the oil so it’s fine. What?! Burgers are good but do not eat the fries if you are celiac.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff were super knowledgeable and have a separate gf menu and separate fryer! Burger was delicious and will be going back 🙌

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Waitress had a relative with Celiac, so was very understanding. Burger and bun tested clean. Still has a dedicated fryer for the fries. 6/26/19

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They're conscious of our plight. Great place to get GF burger and fries

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