The Counter

4.5 stars 4.5 out of 5 12 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 8 more
100% of 11 votes say it's Celiac friendly

4211 Waialae Ave, Honolulu, HI 96816 Directions

(808) 739-5100
  • User profile picture thumbnail
    Not celiac
    3 rating Celiac friendly
    7 months ago

    I choose this place because they did have a separate gluten free menu along with a build your own burger menu for gluten free, it's one of the few places that had this. my boyfriend got the Mahi Mahi burger, however he was not a fan of the bun, but it wasn't the worst.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 year ago

    Food was pretty good. Gluten free fries, buns and menu. Service was a little below average.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 year ago

    Gluten-free, easy to customize menu and a conscientious server! (I mean a legit GF menu - separate, pre-printed menu with only GF items, not a regular menu with some options marked as GF-able.) Super selection of burgers, salads, sandwiches, and (for the adults) cocktails and (not GF) beer. They have two fryers; our server said one is supposed to be reserved for GF but she had her doubts so she went to investigate herself, before we could even suggest it. She reported that the two fryers are next to each other and, while the chefs try, she couldn't guarantee no XC, so we didn't chance it. (She has a family member w celiac so really understands.) Overall, a solid and well-meaning effort, but I'll probably write corporate to suggest that they separate or put a partition between the fryers. Still definitely worth checking out, but proceed w caution on the fries.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    Very diligent on checking all aspects of my meal. I am celiac but also intolerant to lots of other foods and they were super helpful and careful.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    Best gf burger and fries on island. Staff knows their stuff. Great cocktails and milk shakes too.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Fantastic burgers and fries! GF menu

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    One of my favorite places to eat on island and have never had a problem here with getting gluten free. I love their sweet potato fries and burger on a salad (no bun; though they do offer GF buns, I prefer without). I love their pesto on the burger too! Staff is friendly, helpful, and accommodating. Lots to eat and it's all been delicious.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 years ago

    Gluten free menu, super accommodating about my severity of sensitivity, and amazing burger. Love eating here! Just wish my bun wouldn't come apart halfway through dinner.... But burger in a bowl is delicious!

  • User profile picture thumbnail
    5 rating
    3 years ago

    Great gluten free options and great burgers!

  • User profile picture thumbnail
    Celiac
    4 rating
    3 years ago

    The burgers are really good. The buns can be a bit dry like most gf breads. You can have meat on lettuce if you like. The meat is really, really good. And they'll cook it super pink on the inside if you like med rare. Yum!I like to get extra cheese because they don't put much on. The fries are good if you're in the mood. They have a full bar but I haven't partook. Downside, they're often out of some toppings and the server often forgets to tell you. The burger shows up missing something and then the server tells you that item was out. It's frustrating because we could just pick a different topping if we'd known. This has happened many times.The burgers are great so we keep coming back.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 days ago

    201 Corte Madera Town Center, Corte Madera, CA 94925

    I eat here all the time because it's by my work. Never had a bad gluten reaction, the burgers are DELICIOUS and the fries are great too. Definitely recommend.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 days ago

    41 W Hillsdale Blvd, San Mateo, CA 94403

    I had called the manager prior to arrival to make sure he felt confident they could serve my celiacness. He said to tell my waiter and they will take care of me. Upon sitting I asked for the gf menu and told my waiter he had celiac. He explained he would let the chef know. I ordered and asked if the sweet potato fries were cooked in different oil so I said ok. A few minutes later he told me the manager said he spoke to me and recommends I don't eat the fried food. It is different oil but there could be some splatter from the other grease. I said thank you and they took $3 off my bill. I was just happy they thought it through and were willing to warn me vs just saying "eh, it will probably be fine"

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 days ago

    1451 Broadway, New York, NY 10036

    Great burger and fries. Did not get sick.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    Springfield Quay, Glasgow G5 8NP, UK G5 8NP

    The restaurant allows you to create your own burger, with a dedicated gluten free menu (and good list of other allergens available if necessary). The gluten free bun is very good, for a gluten free bun, and they have a dedicated gluten free fryer for chips. They don't have a separate food prep area, but will clean down the working area between orders to reduce risks.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 week ago

    50 N Central Ave, Phoenix, AZ 85004

    Very friendly staff, and by far one of the best burgers I’ve ever had, I will be going back!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    1451 Broadway, New York, NY 10036

    GF food for the healthy and not-so-healthy. Fast service. Great location. Try the basil pesto. Expensive, but delicious!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    725 W 7th St, Los Angeles, CA 90017

    Fantastic food and the server took care

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 month ago

    1699 N California Blvd, Walnut Creek, CA 94596

    Some places make such a big deal out of accommodating people with special dietary needs, it’s nice when you find a place that gets it right. Gluten free buns for their delicious build your own burgers, tons of topping options, vegan burger and cheese options, and a dedicated gluten free fryer. I had a delicious bison burger on gluten free bun with goat cheese, onion, grilled pineapple, bacon, and avocado with a side of sweet potato fries. Best meal I’ve had in a long time and was not made to feel like it was any problem to accommodate my needs.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    6416 Irvine Boulevard, Irvine, CA 92620

    Really great for people with Celiac. Separate GF menu. The manager is always wonderful about making sure my food is safe. I’ve never gotten sick here.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    50 N Central Ave, Phoenix, AZ 85004

    Absolutely delicious and safe!! Definitely go between 3-6 if you can to avoid the busy times. I got the grilled chicken with bacon/cheddar/avocado/ranch, SO GOOD. Chose no bun, though the GF bun looked good. Will definitely come again and hope to see some in the Midwest!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1699 N California Blvd, Walnut Creek, CA 94596

    My daughter and I both have celiac disease. we ate here safely and our server was very proactive in being cautious for us. I feel safe eating here again.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Just came back from a mission trip in Cuba. Had to carry all my food. Hadn’t eaten any real food in a week. They have GF hamburgers and FRIES. Saved my life. Rosemary knows her stuff. She has done some study on GF

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    6416 Irvine Boulevard, Irvine, CA 92620

    Excellent staff, excellent gluten free food, and the fries are cooked in a dedicated fryer. I have yet to get sick at this restaurant. The staff seems to understand gluten free eating, but you will need to ask for a gluten free menu.

  • User profile picture thumbnail
    Celiac
    3 rating Not celiac friendly
    2 months ago

    2901 Ocean Park Boulevard #102, Santa Monica, CA 90405

    Delicious but I got super sick within an hour. The waiter didn’t seem to be paying a lot of attention, I shouldn’t have trusted. I’ll try again if I’m starving but I’d give them a thorough talking to and not trust unless I get full attention

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Had a burger on gluten free bun and Rose helped me with GF toppings. Did not get sick. I have celiac.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    1451 Broadway, New York, NY 10036

    I Nima tested the fries and cheese burger with GF bun. Both came back with gluten found.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    so happy to find this place! Rosemarie, the hostess, walked me through the menu, crossed off everything I could not eat. they have a separate fryer for French fries and gf buns for burgers.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    725 W 7th St, Los Angeles, CA 90017

    Awesome food. Staff was very helpful in answering questions. Our server didnt have the answer to an ingredient question, went in kitchen and took photo of container to shows us. We will b back.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Knowledgeable staff, great burgers and dedicated fryer. A rare find for airport food!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    2 months ago

    7919 Sunset Blvd, Los Angeles, CA 90046

    Staff is knowledgeable. I ordered fries because I know other The Counter spots have a dedicated fryer. But since i wrote “Celiac/gluten allergy” on my order, someone called me and told me their fryer isn’t dedicated because their kitchen is too small at this location. I really appreciated them calling to tell me.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 months ago

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Peggy crossed all the gluten items off the menu for me. I was able to build my burger to my liking. Even the fries were safe.

  • User profile picture thumbnail
    Not celiac
    5 rating
    3 months ago

    20 Suffolk St, Dublin, Ireland 2

    Great burgers and fries. Solid option for a GF lunch, food atmosphere.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 months ago

    1699 N California Blvd, Walnut Creek, CA 94596

    THEY are amazing and they are celiac friendly yay

  • User profile picture thumbnail
    2 rating
    3 months ago

    50 N Central Ave, Phoenix, AZ 85004

    Less than 25% occupied and service was very slow. Over charged initially. GF bun for hamburger could have been better. No prices on the gluten free menu.

  • User profile picture thumbnail
    5 rating
    3 months ago

    1451 Broadway, New York, NY 10036

    Great burgers and fries!! Would definitely go back!!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    3 months ago

    9110 Strada Pl #6130, Naples, FL 34108

    There was a separate gluten free menu that was very convenient. They even had a gluten free bun—not the best i have ever had but not the worst. The truffle fries were delicious.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    50 N Central Ave, Phoenix, AZ 85004

    took my many food allergies into account. Food was excellent, did not get sick. GF buns, bread, french fries. GF Menu. Also ordered from GrubHub and the order was delivered perfectly.

  • User profile picture thumbnail
    5 rating
    4 months ago

    1699 N California Blvd, Walnut Creek, CA 94596

    We very much enjoy eating there, they understand what gluten-free is. They offer gluten-free buns and options.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    4786 Admiralty Way, Marina Del Rey, CA 90292

    Separate gluten free menu. Fantastic gluten free bun. Separate fryer for the fries. Staff is knowledgable about celiac and cross contamination. Love this place!

  • User profile picture thumbnail
    5 rating Celiac friendly
    4 months ago

    2580 W El Camino Real, Mountain View, CA 94040

    Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite. The servers tend to be informed about GF needs.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    1451 Broadway, New York, NY 10036

    This place is awesome. The gluten free bun was delicious. They also have a separate fryers for the fries. I have a severe food allergy and ate there and was completely fine. Would love to go back.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    5 months ago

    1699 N California Blvd, Walnut Creek, CA 94596

    I have CD. I requested and received the Gluten-free menu. I ordered a GF sandwich and made sure they knew it was the GF version. When I received the sandwich, I asked again if it was GF because it looked like regular bread- The waiter assured me that it was. It was not. I got sick shortly after I began eating. They blamed the business of the restaurant on the kitchen and waiter's error. While they were highly apologetic, what if I had an allergy instead of CD? Never going back.

  • User profile picture thumbnail
    Celiac
    5 rating
    5 months ago

    50 N Central Ave, Phoenix, AZ 85004

    They have a separate gf bun...burgers are awesome!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 months ago

    369 S California Ave, Palo Alto, CA 94306

    Fries are gluten free depending on the day. Always ask. Knowledgeable manager at Cal Ave in Palo Alto location told me they share a fryer with gluten on some days and some days not. They clean the fryer out nightly. Gf buns amazing.

  • User profile picture thumbnail
    5 rating Celiac friendly
    5 months ago

    4601 Washington Avenue, Houston, TX 77007

    I’ve eaten here 6 times over last 2 months, and have never had a reaction. I’ve a very, very sensitive Celiac sufferer. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac. Many, many options available. Good parking available in garage in back- enjoy!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 months ago

    1451 Broadway, New York, NY 10036

    Really good fries and burgers!

  • User profile picture thumbnail
    5 rating Celiac friendly
    5 months ago

    2901 Ocean Park Boulevard #102, Santa Monica, CA 90405

    The gourmet burgers were very delicious. They serve the burgers on GF buns and we shared a GF batch of fifty fifty fries. (Half shoe string fries and half sweet potato fries).

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    5 months ago

    20 Suffolk St, Dublin, Ireland 2

    I loved the burger, you can male your own burger with gluten free bread. They also have orchard thieves which is my favorite kind of cider. We paid 38€ for 2 burgers, 3 ciders and sides. 4 stars because they don't have any gluten free dessert (only ice cream but who wants ice cream with this cold?)

  • User profile picture thumbnail
    1 rating Not celiac friendly
    5 months ago

    Terminal 7, 1 World Way, Los Angeles, CA 90045

    No gluten free menu at this location

  • User profile picture thumbnail
    5 rating
    6 months ago

    1451 Broadway, New York, NY 10036

    Absolutely delicious burger and sweet potato fries! I will return!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    6 months ago

    1451 Broadway, New York, NY 10036

    Amazing gluten free menu! My Coeliac husband was not unwell after eating here. Server knew exactly what was gf. We didn’t like the drinks we ordered and they kindly swapped FOC. Above and beyond here. Make sure you time your visit before the lunch/dinner rush as it does get busy.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    6 months ago

    1451 Broadway, New York, NY 10036

    Incredible burger. Fries were great and gluten free. Servers very careful and knowledgeable. My daughter is very sensitive and did not get sick.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    6 months ago

    1451 Broadway, New York, NY 10036

    Does your gluten free but have egg in it? Waitress: No it doesn't there is no dairy in it. She checks and it does have egg.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    6 months ago

    50 N Central Ave, Phoenix, AZ 85004

    The staff and food are very knowledgeable. The burgers and fries taste fresh. Staff very friendly. Highly recommend this restaurant.

  • User profile picture thumbnail
    Celiac
    5 rating
    6 months ago

    20 Suffolk St, Dublin, Ireland 2

    best gf. burger...😁

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    6 months ago

    2981 Michelson Dr, Irvine, CA 92612

    fabulous build your own burgers. gluten free menu. great service, atmosphere. a definite favorite in Irvine

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    7 months ago

    1451 Broadway, New York, NY 10036

    Went here twice while in NY. So happy to have a safe burger and fries! The fries are very thin and very crispy and some of the best fries I have ever had. So nice to be able to build my own burger too with tons of GF options. Great to have the option of a lettuce option as a wrap if you avoid grains. Staff was helpful and knowledgeable both visits. Would for sure go back.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    7 months ago

    Terminal 7, 1 World Way, Los Angeles, CA 90045

    I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.

  • User profile picture thumbnail
    5 rating Celiac friendly
    8 months ago

    725 W 7th St, Los Angeles, CA 90017

    Fantastic burgers and super knowledgeable staff.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    8 months ago

    2580 W El Camino Real, Mountain View, CA 94040

    GF menu is robust with a wide variety of choices. Server knowledgeable and, best of all, food was ah-mazing.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free
  • Fast Food
  • Kid Friendly
  • Lunch
  • Pescetarian Friendly
  • Restaurant
  • Vegan Friendly
Monday
11 am - 8 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 9:45 pm
Saturday
11 am - 9:45 pm
Sunday
11 am - 6 pm

map of The Counter

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