The Counter

4 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Burgers, Fries
Safety Rating
4 ratings

As rated by the community

3055 Olin Ave #1035
San Jose, CA 95128

Most Recent Reviews


4 months ago

Celiac safe Can eat their fries Great options Has their own gf menu Little pricey for delivery but worth it

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Fries
Safety Features
  • — Dedicated fryer
Celiac
1 year ago

Great selection. Super tasty. Food clearly marked.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
1 year ago

Separate gluten free menu. Burgers and sandwiches are on a gf burger roll which was dry and crumbly but tasted good. Food came out with an allergy stick.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Collections
In 3 Public Collections

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More Reviews


Symptomatic Celiac
2 years ago

We really love The Counter. They are careful with gluten free. Dedicated fryer. The only downside is their gluten free buns crumble and fall apart after the first couple of bites of your burger.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
2 years ago

This place has good gluten-free options. The burgers are tasty. The staff is knowledgeable and friendly! Fries are cooked in a dedicated fryer. Highly recommend!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
5 years ago

Food is unremarkable but my burger was celiac safe. Everything is clearly marked and the staff seemed to be reasonably confident. The milkshakes aren’t GF though which is a bummer!

Safety
Symptomatic Celiac
6 years ago

I’ve been here a couple times with no issues. Food is good.. basically build your own burger (chicken also). Lots of GF options

Safety
Celiac
6 years ago

The gluten burger was amazing. The best I’ve had since my diagnosis in 2005. We’ll prepare and very tasty. Great service as well.

Celiac
6 years ago
Safety
Symptomatic Celiac
7 years ago

This place was amazing and safe for gluten free / dairy free! My gluten / dairy loving coworkers loved it too. Its in a cute little upscale shopping center. I'll be back!

Safety
8 years ago

This place is awesome! Celiac friendly and nice about it.

Safety

Reviews of this Chain

2 months ago

Possibly the best burger and fries I’ve had! I would recommend the build your own burger. The bun was fantastic, burger made perfectly and Parmesan fries were phenomenal.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Fries
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
2 months ago

Asked and answered! Shared fryer with onion rings & shared grill with breaded items. Do not eat here!

Safety
Taste
Variety
Celiac
7 months ago

Just been told the fries are not cooked in GF oil, despite being on the GF menu. Have been here a few times, mentioned my celiac, and never been told about the contamination risk with the fries, which is disappointing to say the least.

Safety
Taste
Variety
8 months ago

Not good. I went there years ago and had no reaction, but recently I went and got an impossible burger on a gluten free bun with a side of fries. Initially, I wanted to get the vegan veggie burger because meat affects me so I asked if it was gluten free and the server went to check. When he came back he said “it has soy in it so it’s not gluten free” I was super confused and said soy didn’t have gluten and he responded “ok but it does though”. So that was off putting and I wasn’t warned the fries didn’t have a dedicated fryer which I should’ve asked but didn’t think to because I didn’t have a reaction the first time I went. Unfortunately, I ended up getting very sick. I would avoid this place if you have any allergies or celiacs because not only is the staff somewhat rude, but the food will probably give you a reaction.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
9 months ago

Fantastic fries!!! My Buffalo burger (with optional non-dairy cheese!) was phenomenal and my whole family was happy with our variety of gf and non-gf items.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Fries
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free

More Info