The Counter

4.5 stars 4.5 out of 5 15 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 11 more
100% of 8 votes say it's Celiac friendly

41 W Hillsdale Blvd, San Mateo, CA 94403 Directions

(650) 212-3200
  • User profile picture thumbnail
    Not celiac
    5 rating
    3 weeks ago

    Excellent restaurant for anyone with allergies or need to be gluten/dairy free. Lots of options, server was educated and responsive to questions and concerns. The meal was fresh and flavorful. We will visit whenever we are back in town.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 months ago

    I had called the manager prior to arrival to make sure he felt confident they could serve my celiacness. He said to tell my waiter and they will take care of me. Upon sitting I asked for the gf menu and told my waiter he had celiac. He explained he would let the chef know. I ordered and asked if the sweet potato fries were cooked in different oil so I said ok. A few minutes later he told me the manager said he spoke to me and recommends I don't eat the fried food. It is different oil but there could be some splatter from the other grease. I said thank you and they took $3 off my bill. I was just happy they thought it through and were willing to warn me vs just saying "eh, it will probably be fine"

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    Good food with no cross contamination.

  • User profile picture thumbnail
    Not celiac
    1 rating
    1 year ago

    Ordered gluten free bun, and clearly received sourdough bread. When I complained I thought this wasn't gluten free, the waitress was rude and snippy at me and refused my table service the rest of the night. No compensation, nobody sent it back to the kitchen … there are many decent Counter locations nearby, this is not a good one.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Great GF food and great attention to making food for those with Celiac.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 years ago

    Fantastic food and great service!! LOVE the options!

  • User profile picture thumbnail
    4 rating Celiac friendly
    3 years ago

    Great GF menu and service. Quality burgers and fries. Very good for kids as well.

  • User profile picture thumbnail
    5 rating Celiac friendly
    4 years ago

    Great service and food. gluten free buns and a separate fryer for the fries. http://www.gfmomcertified.com

  • User profile picture thumbnail
    5 rating
    4 years ago

    Excellent gf buns!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    5 years ago

    Chevin, one of the managers, really understands celiac and cross contamination. He helped us throw a party where half the guests were GF and everyone loved their meals! Service can be slow, but everything seems cooked to order so no complaining here. Now if they could start carrying buns from Zest I'd be a happy girl - I think they use Udi's in all of their locations.

  • User profile picture thumbnail
    Not celiac
    4 rating
    6 years ago

    Food was good, plenty of options and knowledgable staff. Service was a little off - I had to ask for my fries and they forgot my drink (I never got it, but I wasn't charged for it, at least).

  • User profile picture thumbnail
    Not celiac
    5 rating
    6 years ago

    Great burgers with the option of a gluten free bun and an allergy menu that lets you select a big variety of gluten free options for your burger. All their frys are gluten free and are cooked in a separate fryer from any breaded items. They are quite pricey for burgers but very tasty and where else can you get so many gluten free options that are also delicious. I've never had a reaction after eating here so they must be doing something right. Thanks!

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Pescetarian Friendly
  • Plant Based
  • Takeout
  • Vegan Friendly
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11:30 am - 9 pm

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