The Counter

6 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Bread/Buns, Burgers, Cider
Safety Rating
5 ratings

As rated by the community

Most Recent Reviews


4 weeks ago

This is the worst food experience at the airport I’ve ever had. I have celiac disease and a lot of autoimmunity and digestive issues. Today I was at the airport with my 4 year old daughter and husband hopping for a good vacation. Our flight was delayed by 4 hours and I was getting hungry. In the menu I found a grilled chicken salad that I was able to eat relatively safe. I purchase it in the box to avoid cross contamination. Exhausted I sat in the corner stool in their empty cafe. Waitress immediately approached us and told us we can’t be there because it’s dine in. There was a sign “seat yourself” and she said it’s for dine it only. We said that there are no options for my allergy and we purchased food from them, can we stay for 5 minutes and finish salad ? She literally told us with angry face that we should leave. And she repeated “you must leave and can’t take our chair”. I had to throw away in a garbage this salad and drink I purchased from them . I’ll be filing complaint with their headquarters since it’s unethical and purely illegal to treat people with disabilities this way. I would understand if the place would be filled with people and I would take somebody’s else place. This is disgusting. Shame on you

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
8 months ago

Excellent burger ! Good service Highly recommend!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Symptomatic Celiac
9 months ago

Doesn’t seem to be safe. I felt the place was poorly cleaned. The server was nice and told me there could be risk for cross contamination but that they would be very careful not to. I ate the burger but did not feel safe. It has been 15 min and I am cramping already. I would definitely had avoided it if I wasn’t starving.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


Celiac
10 months ago

gluten free opcion in menú Bread gluten free burguer gluten free

Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 year ago

Didn't end up eating here as there was no GF bun listed on the menu. I asked and they did have a GF bun but then said it's the same price with fries so I should get them. Per the app I knew they weren't gluten free so I asked and after checking she confirmed they weren't. Even though a side salad was listed on the menu she said only fries were included and not a side salad and I couldn't sub it in.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Celiac
1 year ago

GF bun and server was knowledgeable. Can’t have the fries unfortunately from cross contamination.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
2 years ago

Perfect make your own burger.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

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