The Counter

Had The Counter delivered with no issues. I had the impossible burger, with a gf bun and their French fries. No issues at all and it was delicious!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No issues after eating here. They have a separate gluten free menu. You have to ask for it. The food was good and the fries a gluten free!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went to eat here last night and it was so good! The waiter and other staff were very helpful with our celiac questions. Food was great and would definitely come back again.

Celiac friendly?

Yes

They were closing so we got food to go, I was worried that they were going to be in a rush. But I got a burger bowl (no bun, basically a salad with the party on top) and fries. All very good!! And I had no reaction (and I'm very sensitive).

Celiac friendly?

Yes

Dedicated fryer and a gluten free menu. Great service and the yummiest burgers as well as safe shoestring chips!! I only have great things to say. Also you can customise your entire burger to exclude and include things you don’t want and they will cook and put it all together. Yum!

Celiac friendly?

Yes

Attentive staff - I ordered online delivery and chose fries on the side. The manager called me to warn their fryer is not safe and substituted for something else. So even though I was dissappointed not to get fries I felt good knowing he was looking out. Would try again

There is an extra gluten free menu and the waitresses was knowledgeable. She ask, if we want the fries, because they get fried in the same oil as some wheat stuff.

The burger was super delicious

Celiac friendly?

Yes

Very helpful staff with knowledge on the glutenfree menu that they have. Best burger bun I have had in a long time. Will recommend to any celiac if they crave a burger!

Celiac friendly?

Yes

Fantastic food and the server took care

Celiac friendly?

Yes

Awesome food. Staff was very helpful in answering questions. Our server didnt have the answer to an ingredient question, went in kitchen and took photo of container to shows us. We will b back.

Celiac friendly?

Yes

Fantastic burgers and super knowledgeable staff.

Celiac friendly?

Yes

GF bun was delicious and so were the shoestring fries! Great service and awesome choices for everyone!

Had a dedicated GF menu which was nice. Can't go wrong with a "make your own burger" type menu. Got 1 lb bison burger on their GF bun with avocado and lettuce. Side of shoe string fries. Was very delicious and didn't have any effects from either dish. Don't think this place is celiac friendly but it does cater very well to a GF clientele. Will return.

Celiac friendly?

No

I want to be clear that the fryer here is NOT safe. It is a shared fryer. This was confirmed by at least three employees (one of which was a manager). Please be safe! The staff gave conflicting answers and made be very uncomfortable. I am also a former health inspector and found the place to be quite filthy. This didn't leave me feeling very safe at all! There were crumbs in my water from either poor dishwashing practices or other contamination. I actually chose to forego eating there while the rest of my non-celiac party ate.

Celiac friendly?

No

I absolutely love this restaurant! The burgers are fantastic and the buns taste like real buns and not like the typical GF bun. Loved the sweet potato fries too! Our waitress was great and knowledgeable about GF. Now if only they would open one in OC!

My husband and I absolutely love this place. We have been in LA for about 10 days and have eaten here 3 times. They have delicious gluten free buns (that are clearly lactose free, as we are both very sensitive) and also offer Daiya "cheddar". Their burgers are so delicious that they mute the terrible fake cheese taste; it's actually worth adding to the burger. Try one with pineapple, jalapeño, bacon and bbq! Their regular fries are safe, but the sweet potato fries are where it's at! The only gf beer they had available is Omission (not safe for Celiacs); however, they offer raspberry and pear ciders that are delicious and not too sweet. All in all, dining here has repeatedly been a wonderful experience that left neither my husband or myself feeling ill after indulging in a meal we rarely are able to enjoy. Last but not least, the staff has been very friendly and accommodated. 5 starts for this place!

Celiac friendly?

Yes

Dedicated gluten free menu and knowledgeable staff. Bacon cheese burger, fries, and drink for $15. Great taste and got right in for lunch on Saturday at 1 pm.

Celiac friendly?

Yes

Incredible place and a great find in downtown LA. They have a complete, dedicated GF menu. Will be back next time we are in LA. Note: full non-GF menu too.

Celiac friendly?

Yes

Ate lunch here. Separate GF menu but a lot of options on regular menu as well. I got a bison burger with sweet potatoes fries and they have GF beer but only on brand. The food was great, but I would not consider this a one $ waiting but more like a $$.

Safe fries!!! Dedicated frier for regular & sweet potato fries. Ask for a GF menu. I think the bun is just an Udi's bun. I much prefer to get the burger bowl with a big pile of lovely greens. The fries are really good, both kinds. No one got sick. Organic bison as a burger option. Kind of pricey for a burger joint but good quality and safe so worth it overall.

gluten free beer available. gf hamburger buns are amazing! staff is friendly and knowledgeable. ask for gf menu at front.

GF bun was pretty good. They have a dedicated drier for their regular and sweet potato fries.

Fun atmosphere! Great food!

Excellent food! Had a gf menu with lots of options. Big portions for the price.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They offer a GF bun and I seemed fine after eating it.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Dedicated prep area, udi bun, and dedicated fryer. Great tasting burger!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

Been here a couple of times in recent years. Good food and gf menu. Never had a problem.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch

Update: I have experienced gluten contamination here on several occasions since my original review, despite explicitly informing the staff that I am allergic to gluten. (The tip is pre-charged, so there is no incentive for the wait staff to take you seriously. I was once handed a vegan menu and was told repeatedly that “I didn’t need a gluten free menu because vegan and gluten free are basically the same”🙄)

This restaurant used to be very safe until a few months ago… This location no longer even offers the franchise’s official gluten-free menu anymore.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good