The Counter
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Celiac
2 months ago
Celiac friendly Awesome food. Staff was very helpful in answering questions. Our server didnt have the answer to an ingredient question, went in kitchen and took photo of container to shows us. We will b back.
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Celiac
9 months agoGF bun was delicious and so were the shoestring fries! Great service and awesome choices for everyone!
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Celiac
1 year ago
Not celiac friendly Had a dedicated GF menu which was nice. Can't go wrong with a "make your own burger" type menu. Got 1 lb bison burger on their GF bun with avocado and lettuce. Side of shoe string fries. Was very delicious and didn't have any effects from either dish. Don't think this place is celiac friendly but it does cater very well to a GF clientele. Will return.
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2 years ago
Not celiac friendly I want to be clear that the fryer here is NOT safe. It is a shared fryer. This was confirmed by at least three employees (one of which was a manager). Please be safe! The staff gave conflicting answers and made be very uncomfortable. I am also a former health inspector and found the place to be quite filthy. This didn't leave me feeling very safe at all! There were crumbs in my water from either poor dishwashing practices or other contamination. I actually chose to forego eating there while the rest of my non-celiac party ate.
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Celiac
2 years agoI absolutely love this restaurant! The burgers are fantastic and the buns taste like real buns and not like the typical GF bun. Loved the sweet potato fries too! Our waitress was great and knowledgeable about GF. Now if only they would open one in OC!
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Celiac
3 years agoCeliac friendly My husband and I absolutely love this place. We have been in LA for about 10 days and have eaten here 3 times. They have delicious gluten free buns (that are clearly lactose free, as we are both very sensitive) and also offer Daiya "cheddar". Their burgers are so delicious that they mute the terrible fake cheese taste; it's actually worth adding to the burger. Try one with pineapple, jalapeño, bacon and bbq! Their regular fries are safe, but the sweet potato fries are where it's at! The only gf beer they had available is Omission (not safe for Celiacs); however, they offer raspberry and pear ciders that are delicious and not too sweet. All in all, dining here has repeatedly been a wonderful experience that left neither my husband or myself feeling ill after indulging in a meal we rarely are able to enjoy. Last but not least, the staff has been very friendly and accommodated. 5 starts for this place!
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Celiac
4 years agoCeliac friendly Dedicated gluten free menu and knowledgeable staff. Bacon cheese burger, fries, and drink for $15. Great taste and got right in for lunch on Saturday at 1 pm.
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4 years agoCeliac friendly Incredible place and a great find in downtown LA. They have a complete, dedicated GF menu. Will be back next time we are in LA. Note: full non-GF menu too.
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5 years agoAte lunch here. Separate GF menu but a lot of options on regular menu as well. I got a bison burger with sweet potatoes fries and they have GF beer but only on brand. The food was great, but I would not consider this a one $ waiting but more like a $$.
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5 years agoSafe fries!!! Dedicated frier for regular & sweet potato fries. Ask for a GF menu. I think the bun is just an Udi's bun. I much prefer to get the burger bowl with a big pile of lovely greens. The fries are really good, both kinds. No one got sick. Organic bison as a burger option. Kind of pricey for a burger joint but good quality and safe so worth it overall.
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Celiac
5 years agogluten free beer available. gf hamburger buns are amazing! staff is friendly and knowledgeable. ask for gf menu at front.
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Celiac
5 years agoGF bun was pretty good. They have a dedicated drier for their regular and sweet potato fries.
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Celiac
3 days agoCeliac friendly 1451 Broadway, New York, NY 10036
Great burger and fries. Did not get sick.
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Celiac
1 week agoCeliac friendly Springfield Quay, Glasgow G5 8NP, UK G5 8NP
The restaurant allows you to create your own burger, with a dedicated gluten free menu (and good list of other allergens available if necessary). The gluten free bun is very good, for a gluten free bun, and they have a dedicated gluten free fryer for chips. They don't have a separate food prep area, but will clean down the working area between orders to reduce risks.
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Not celiac
1 week agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
Very friendly staff, and by far one of the best burgers I’ve ever had, I will be going back!
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Celiac
2 weeks agoCeliac friendly 1451 Broadway, New York, NY 10036
GF food for the healthy and not-so-healthy. Fast service. Great location. Try the basil pesto. Expensive, but delicious!
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1 month agoCeliac friendly 1699 N California Blvd, Walnut Creek, CA 94596
Some places make such a big deal out of accommodating people with special dietary needs, it’s nice when you find a place that gets it right. Gluten free buns for their delicious build your own burgers, tons of topping options, vegan burger and cheese options, and a dedicated gluten free fryer. I had a delicious bison burger on gluten free bun with goat cheese, onion, grilled pineapple, bacon, and avocado with a side of sweet potato fries. Best meal I’ve had in a long time and was not made to feel like it was any problem to accommodate my needs.
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Celiac
1 month agoCeliac friendly 6416 Irvine Boulevard, Irvine, CA 92620
Really great for people with Celiac. Separate GF menu. The manager is always wonderful about making sure my food is safe. I’ve never gotten sick here.
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Celiac
1 month agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
Absolutely delicious and safe!! Definitely go between 3-6 if you can to avoid the busy times. I got the grilled chicken with bacon/cheddar/avocado/ranch, SO GOOD. Chose no bun, though the GF bun looked good. Will definitely come again and hope to see some in the Midwest!
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Celiac
1 month ago1699 N California Blvd, Walnut Creek, CA 94596
My daughter and I both have celiac disease. we ate here safely and our server was very proactive in being cautious for us. I feel safe eating here again.
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Celiac
1 month agoCeliac friendly Just came back from a mission trip in Cuba. Had to carry all my food. Hadn’t eaten any real food in a week. They have GF hamburgers and FRIES. Saved my life. Rosemary knows her stuff. She has done some study on GF
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Celiac
1 month agoCeliac friendly 6416 Irvine Boulevard, Irvine, CA 92620
Excellent staff, excellent gluten free food, and the fries are cooked in a dedicated fryer. I have yet to get sick at this restaurant. The staff seems to understand gluten free eating, but you will need to ask for a gluten free menu.
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Celiac
1 month ago
Not celiac friendly 2901 Ocean Park Boulevard #102, Santa Monica, CA 90405
Delicious but I got super sick within an hour. The waiter didn’t seem to be paying a lot of attention, I shouldn’t have trusted. I’ll try again if I’m starving but I’d give them a thorough talking to and not trust unless I get full attention
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Celiac
2 months agoCeliac friendly Had a burger on gluten free bun and Rose helped me with GF toppings. Did not get sick. I have celiac.
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Celiac
2 months agoNot celiac friendly 1451 Broadway, New York, NY 10036
I Nima tested the fries and cheese burger with GF bun. Both came back with gluten found.
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Celiac
2 months agoso happy to find this place! Rosemarie, the hostess, walked me through the menu, crossed off everything I could not eat. they have a separate fryer for French fries and gf buns for burgers.
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Celiac
2 months agoKnowledgeable staff, great burgers and dedicated fryer. A rare find for airport food!
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Celiac
2 months agoCeliac friendly 7919 Sunset Blvd, Los Angeles, CA 90046
Staff is knowledgeable. I ordered fries because I know other The Counter spots have a dedicated fryer. But since i wrote “Celiac/gluten allergy” on my order, someone called me and told me their fryer isn’t dedicated because their kitchen is too small at this location. I really appreciated them calling to tell me.
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Celiac
3 months agoPeggy crossed all the gluten items off the menu for me. I was able to build my burger to my liking. Even the fries were safe.
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Not celiac
3 months ago20 Suffolk St, Dublin, Ireland 2
Great burgers and fries. Solid option for a GF lunch, food atmosphere.
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Celiac
3 months agoCeliac friendly 1699 N California Blvd, Walnut Creek, CA 94596
THEY are amazing and they are celiac friendly yay
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3 months ago
50 N Central Ave, Phoenix, AZ 85004
Less than 25% occupied and service was very slow. Over charged initially. GF bun for hamburger could have been better. No prices on the gluten free menu.
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Celiac
3 months agoCeliac friendly 9110 Strada Pl #6130, Naples, FL 34108
There was a separate gluten free menu that was very convenient. They even had a gluten free bun—not the best i have ever had but not the worst. The truffle fries were delicious.
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Celiac
4 months agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
took my many food allergies into account. Food was excellent, did not get sick. GF buns, bread, french fries. GF Menu. Also ordered from GrubHub and the order was delivered perfectly.
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4 months ago1699 N California Blvd, Walnut Creek, CA 94596
We very much enjoy eating there, they understand what gluten-free is. They offer gluten-free buns and options.
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Celiac
4 months agoCeliac friendly 4786 Admiralty Way, Marina Del Rey, CA 90292
Separate gluten free menu. Fantastic gluten free bun. Separate fryer for the fries. Staff is knowledgable about celiac and cross contamination. Love this place!
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4 months agoCeliac friendly 2580 W El Camino Real, Mountain View, CA 94040
Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite. The servers tend to be informed about GF needs.
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Celiac
4 months agoCeliac friendly 1451 Broadway, New York, NY 10036
This place is awesome. The gluten free bun was delicious. They also have a separate fryers for the fries. I have a severe food allergy and ate there and was completely fine. Would love to go back.
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5 months agoNot celiac friendly 1699 N California Blvd, Walnut Creek, CA 94596
I have CD. I requested and received the Gluten-free menu. I ordered a GF sandwich and made sure they knew it was the GF version. When I received the sandwich, I asked again if it was GF because it looked like regular bread- The waiter assured me that it was. It was not. I got sick shortly after I began eating. They blamed the business of the restaurant on the kitchen and waiter's error. While they were highly apologetic, what if I had an allergy instead of CD? Never going back.
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Celiac
5 months ago50 N Central Ave, Phoenix, AZ 85004
They have a separate gf bun...burgers are awesome!
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Celiac
5 months agoCeliac friendly 369 S California Ave, Palo Alto, CA 94306
Fries are gluten free depending on the day. Always ask. Knowledgeable manager at Cal Ave in Palo Alto location told me they share a fryer with gluten on some days and some days not. They clean the fryer out nightly. Gf buns amazing.
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5 months agoCeliac friendly 4601 Washington Avenue, Houston, TX 77007
I’ve eaten here 6 times over last 2 months, and have never had a reaction. I’ve a very, very sensitive Celiac sufferer. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac. Many, many options available. Good parking available in garage in back- enjoy!
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Celiac
5 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Really good fries and burgers!
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5 months agoCeliac friendly 2901 Ocean Park Boulevard #102, Santa Monica, CA 90405
The gourmet burgers were very delicious. They serve the burgers on GF buns and we shared a GF batch of fifty fifty fries. (Half shoe string fries and half sweet potato fries).
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Celiac
5 months agoCeliac friendly 20 Suffolk St, Dublin, Ireland 2
I loved the burger, you can male your own burger with gluten free bread. They also have orchard thieves which is my favorite kind of cider. We paid 38€ for 2 burgers, 3 ciders and sides. 4 stars because they don't have any gluten free dessert (only ice cream but who wants ice cream with this cold?)
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5 months agoNot celiac friendly Terminal 7, 1 World Way, Los Angeles, CA 90045
No gluten free menu at this location
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5 months ago1451 Broadway, New York, NY 10036
Absolutely delicious burger and sweet potato fries! I will return!
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Celiac
6 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Amazing gluten free menu! My Coeliac husband was not unwell after eating here. Server knew exactly what was gf. We didn’t like the drinks we ordered and they kindly swapped FOC. Above and beyond here. Make sure you time your visit before the lunch/dinner rush as it does get busy.
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Celiac
6 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Incredible burger. Fries were great and gluten free. Servers very careful and knowledgeable. My daughter is very sensitive and did not get sick.
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Celiac
6 months agoNot celiac friendly 1451 Broadway, New York, NY 10036
Does your gluten free but have egg in it? Waitress: No it doesn't there is no dairy in it. She checks and it does have egg.
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Celiac
6 months agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
The staff and food are very knowledgeable. The burgers and fries taste fresh. Staff very friendly. Highly recommend this restaurant.
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Celiac
6 months agoCeliac friendly 2981 Michelson Dr, Irvine, CA 92612
fabulous build your own burgers. gluten free menu. great service, atmosphere. a definite favorite in Irvine
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Celiac
7 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Went here twice while in NY. So happy to have a safe burger and fries! The fries are very thin and very crispy and some of the best fries I have ever had. So nice to be able to build my own burger too with tons of GF options. Great to have the option of a lettuce option as a wrap if you avoid grains. Staff was helpful and knowledgeable both visits. Would for sure go back.
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7 months agoNot celiac friendly Terminal 7, 1 World Way, Los Angeles, CA 90045
I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.
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Not celiac
7 months agoCeliac friendly 4211 Waialae Ave, Honolulu, HI 96816
I choose this place because they did have a separate gluten free menu along with a build your own burger menu for gluten free, it's one of the few places that had this. my boyfriend got the Mahi Mahi burger, however he was not a fan of the bun, but it wasn't the worst.
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Celiac
8 months agoCeliac friendly 2580 W El Camino Real, Mountain View, CA 94040
GF menu is robust with a wide variety of choices. Server knowledgeable and, best of all, food was ah-mazing.
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Celiac
8 months agoNot celiac friendly Terrible experience. I was very clear about my allergy and my grilled cheese came out on gluten-filled Texas toast. I asked if it was gluten free and the server said "it's just bread and cheese, so yeah". I only knew this was not gf because I had been to a different location before. I said I need gluten free and he was surprised I needed my bread to be gluten free. I am still in shock. When my gluten free grilled cheese came out, it wasn't cooked at all. Just cold cheese on a bun. The sweet potato fries were cold also. This location is an embarrassment to The Counter franchise. The location in NYC has always exceeded my expectations.
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8 months ago50 N Central Ave, Phoenix, AZ 85004
Went to a conference and ate here five times. Food was really good and staff was great. It has been one of the best places I've eaten at when I travel.
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Celiac
8 months ago3055 Olin Ave, San Jose, CA 95128
Staff was very nice and friendly but the gf menu was overwhelming, they gave me folder and I had to search for gf item by item
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Celiac
8 months ago9595 Six Pines Dr #1000, The Woodlands, TX 77380
Seems like this place has the potential to be safe, but there was a nearby concert this evening and a huge influx of customers trying to eat topped with only three waitstaff...they were overwhelmed. My "gluten free" dish I ordered off the gluten free menu they specifically brought to me came out with the same type of bun the rest of the family got...obviously not gluten free. I sent it back and it came back out just a few minutes later on a gluten free bun...obviously cross contaminated. Unfortunate as we had already waited over a hour for our food.
Gluten-Free Features
- Beer
- Bread/Buns
- Burgers
- Celiac Friendly
- Dedicated Fryer
- Fries
- Gluten Free Menu
Categories
- Dairy-Free
- Fast Food
- Kid Friendly
- Pescetarian Friendly
- Restaurant
- Vegan Friendly
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