The Counter

Celiac friendly?

Yes

Went to eat here last night and it was so good! The waiter and other staff were very helpful with our celiac questions. Food was great and would definitely come back again.

Celiac friendly?

Yes

They were closing so we got food to go, I was worried that they were going to be in a rush. But I got a burger bowl (no bun, basically a salad with the party on top) and fries. All very good!! And I had no reaction (and I'm very sensitive).

Celiac friendly?

Yes

Dedicated fryer and a gluten free menu. Great service and the yummiest burgers as well as safe shoestring chips!! I only have great things to say. Also you can customise your entire burger to exclude and include things you don’t want and they will cook and put it all together. Yum!

Attentive staff - I ordered online delivery and chose fries on the side. The manager called me to warn their fryer is not safe and substituted for something else. So even though I was dissappointed not to get fries I felt good knowing he was looking out. Would try again

Celiac friendly?

Yes

There is an extra gluten free menu and the waitresses was knowledgeable. She ask, if we want the fries, because they get fried in the same oil as some wheat stuff. The burger was super delicious

Celiac friendly?

Yes

Very helpful staff with knowledge on the glutenfree menu that they have. Best burger bun I have had in a long time. Will recommend to any celiac if they crave a burger!

Celiac friendly?

Yes

Fantastic food and the server took care

Celiac friendly?

Yes

Awesome food. Staff was very helpful in answering questions. Our server didnt have the answer to an ingredient question, went in kitchen and took photo of container to shows us. We will b back.

Celiac friendly?

Yes

Fantastic burgers and super knowledgeable staff.

GF bun was delicious and so were the shoestring fries! Great service and awesome choices for everyone!

Celiac friendly?

No

Had a dedicated GF menu which was nice. Can't go wrong with a "make your own burger" type menu. Got 1 lb bison burger on their GF bun with avocado and lettuce. Side of shoe string fries. Was very delicious and didn't have any effects from either dish. Don't think this place is celiac friendly but it does cater very well to a GF clientele. Will return.

Celiac friendly?

No

I want to be clear that the fryer here is NOT safe. It is a shared fryer. This was confirmed by at least three employees (one of which was a manager). Please be safe! The staff gave conflicting answers and made be very uncomfortable. I am also a former health inspector and found the place to be quite filthy. This didn't leave me feeling very safe at all! There were crumbs in my water from either poor dishwashing practices or other contamination. I actually chose to forego eating there while the rest of my non-celiac party ate.

I absolutely love this restaurant! The burgers are fantastic and the buns taste like real buns and not like the typical GF bun. Loved the sweet potato fries too! Our waitress was great and knowledgeable about GF. Now if only they would open one in OC!

Celiac friendly?

Yes

My husband and I absolutely love this place. We have been in LA for about 10 days and have eaten here 3 times. They have delicious gluten free buns (that are clearly lactose free, as we are both very sensitive) and also offer Daiya "cheddar". Their burgers are so delicious that they mute the terrible fake cheese taste; it's actually worth adding to the burger. Try one with pineapple, jalapeño, bacon and bbq! Their regular fries are safe, but the sweet potato fries are where it's at! The only gf beer they had available is Omission (not safe for Celiacs); however, they offer raspberry and pear ciders that are delicious and not too sweet. All in all, dining here has repeatedly been a wonderful experience that left neither my husband or myself feeling ill after indulging in a meal we rarely are able to enjoy. Last but not least, the staff has been very friendly and accommodated. 5 starts for this place!

Celiac friendly?

Yes

Dedicated gluten free menu and knowledgeable staff. Bacon cheese burger, fries, and drink for $15. Great taste and got right in for lunch on Saturday at 1 pm.

Celiac friendly?

Yes

Incredible place and a great find in downtown LA. They have a complete, dedicated GF menu. Will be back next time we are in LA. Note: full non-GF menu too.

Ate lunch here. Separate GF menu but a lot of options on regular menu as well. I got a bison burger with sweet potatoes fries and they have GF beer but only on brand. The food was great, but I would not consider this a one $ waiting but more like a $$.

Safe fries!!! Dedicated frier for regular & sweet potato fries. Ask for a GF menu. I think the bun is just an Udi's bun. I much prefer to get the burger bowl with a big pile of lovely greens. The fries are really good, both kinds. No one got sick. Organic bison as a burger option. Kind of pricey for a burger joint but good quality and safe so worth it overall.

gluten free beer available. gf hamburger buns are amazing! staff is friendly and knowledgeable. ask for gf menu at front.

GF bun was pretty good. They have a dedicated drier for their regular and sweet potato fries.

Fun atmosphere! Great food!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

My gluten free fries were put in a to go container directly on top of a regular sandwich for someone else. Discovered that cross contamination when I got home.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

They have a good, dedicated gluten free menu.

Celiac friendly?

Yes

Love this place. Staff is on top of things. Lots of gf options and designated fryer. Only down side is that it is super noisy.

Excellent! Build-your-burger feature is the best!! GREAT MENU

Celiac friendly?

Yes

This is by far my favourite burger restaurant in Dublin. The food is great, pricey, but great. The staff are knowledgeable too. The only downfall is the music!

Celiac friendly?

Yes

Good burgers with GF bun. I was told to stay away from the fries by the server so that was nice.

The food was decent, and they knew what was gluten-free. That was nice. The only problem was that the only thing gluten-free was the hamburger and most condiments. They charge a flat fee of 16 bucks for a hamburger and french fries. Given that you can't eat french fries (not GF), they don't offer a discount. So basically you are spending $16 on a airport grade hamburger with a gluten-free bun. I should mention that the gluten-free bun is a 1.89 up charge as well. So the actual price was closer to $18 for a meal that suddenly feels relatively dismal after you see the final price tag. After we ate here we were still hungry so we went down to a place called Islander Bar near gate D4 and had an amazing fish taco dinner that was about the same price. Far more generous serving of food and as long as you get the fish grilled and not fried you are in the clear from gluten. I appreciate this place has efforts to provide a gluten-free bun, but for a hamburger so small that I had room for another meal afterwards, I have to say it's not worth $18.

Celiac friendly?

Yes

The regular menu says at the bottom “Ask about our Gluten Free Menu!”. Which for me is a life savor. Would definitely recommend- so many delicious gf options with no sickness afterwards! We got there at about 6:30 and had a show to get to by 8- got there with plenty of time. If you need a gf option in times square go here!

Decent options and knowledgeable. Good tasting food.

Celiac friendly?

Yes

Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

The food tastes good but both me and my son were sick to our stomach after we left. Was quite a downer the rest of the day for us. We both only had hamburgers. Unique location but probably not safe for celiacs.

We ate breakfast here. They have gluten free buns for breakfast sandwiches, and gluten-free omelettes that are huge. The coffee is tasty.

Celiac friendly?

No

We went here because it was deemed to be “celiac safe.” My sister and I, who both have celiacs, got sick after eating off of their gluten free menu. We made sure to clearly identify that we had celiacs. I would not recommend it.

Celiac friendly?

No

Ate the gluten free burger and fries. Now I am paying for that decision.

Celiac friendly?

Yes

We had put off coming to this location because when it first opened staff were stumped. They are now very educated about celiac and know about cross contamination. They cook the GF bun separately, fries are GF, and they said they have dedicated milk shake metal cups. Kiddo did not have a shake so can’t vouch for it. But was able to customize a burger, liked the bun and the fries.

Celiac friendly?

Yes

The Counter is awesome. I have eaten here numerous times and the servers are all very knowledgeable about how the gluten free food is prepared. As a family, we get the fries trio, substituting onion rings (NOT gluten free) for plain fries. The gluten free fries trio includes: Parmesan, sweet potato and plain French fries. The fries are made separately for us GF/celiac people. I also recommend the gluten free Chipotle turkey burger, with the GF bun. There are so many options, and custom burgers (for your gluten, gluten free, and vegetarian friends) you can make. They accommodate everyone. Highly recommend this location.

Celiac friendly?

Yes

Amazing breakfast with lots of options for celiacs. I ordered an omelette which had very generous portions of bacon, spinach and cheese. They offered a gluten free bun instead of toast. My husband was impressed with the quality for an airport restaurant.

Go to the food right next to them, they have the fat-free bun.

Celiac friendly?

Yes

Knowledgeable staff. Frier no bueno for celiac. Please fix it!

Celiac friendly?

Yes

Was made aware what was and wasn’t gluten free. Got the burger on field greens, and it was delicious.

Celiac friendly?

No

The fries are not in a dedicated fryer. Some servers will inform you of this and some won’t. That being said, I never got sick from them (they didn’t inform me until I’d eaten them several times). I used to come here for the GF tater tots until they fed me a spoiled bunch and I got food poisoning. Now I avoid this place.

Celiac friendly?

Yes

Separate gf menu. Lots of choices! Fryer is gf so can get fries and sweet potato fries. Staff was very friendly. Great place to go for a low-key meal.

Celiac friendly?

No

No dedicated fryer, and condiments and toppings are cross- contaminated. The staff advised not eating here if you're celiac!

Celiac friendly?

Yes

Our food was good. The chili cheese fries were good. Our burger was ok but came missing half the toppings. Both our friends who are not GF ordered the wings and there was SO much salt they couldn't eat them & waitress insisted there wasn't an error, but reluctantly said she could get them something else. The food took forever to arrive, so there was no way we were waiting for more. Her excuse for horrible service was that over 3 people didn't show up for work. However I gave it a good rating bc my food was good and there was a great selection. I still feel good without reaction .

Celiac friendly?

Yes

Excellent menu. Lots of options!!!!!!!!!

Celiac friendly?

Yes

Food is unremarkable but my burger was celiac safe. Everything is clearly marked and the staff seemed to be reasonably confident. The milkshakes aren’t GF though which is a bummer!

Atmosphere is a cross between a Chipotle and an Applebee's. Definitely an adult vibe, but not very overly commercial or dark inside. The burgers are good, but pricey. The gluten-free bun is just an Udi brand so we opted for the bed of lettuce. Chili was large portion but only okay. Ask for a GF menu when you are seated.

Celiac friendly?

Yes

This is the best burger place. The GF menu has many options and our serve was very knowledgeable about celiacs. Highly recommend, great atmosphere and wonderful service.

Celiac friendly?

No

Ordered from Gluten Free menu. I “tested” the sweet potato fries with my Nima Sensor that were advertised “dedicated fryer” and they came up as not Gluten free. So beware if you are Celiac and sensitive. On the bright side, the bare burger on a bed of Kale tested GF.

They knew what they were on about

Celiac friendly?

Yes

Great GF menu and excellent Chicken Dijon Sandwich on Gluten-free bun.

Celiac friendly?

No

Not Celiac safe. They have a separate menu and the staff seemed knowledgeable about gluten allergies and Celiac's, but my partner and I both got sick from cross contamination.

Celiac friendly?

Yes

They understand and take cross-contact seriously. Burger was great and so was service. Nima approved my bacon cheddar burger on GF bun with side salad and ranch.

Celiac friendly?

Yes

I’ve been eating here for years and they have been great!

Celiac friendly?

Yes

I let my waitress know I had a severe gluten allergy (easier to say than saying I have Celiac) and she made sure to let the cooking staff know. They have dedicated fryers for the fries and prepare food safely. I had a burger on a GF bun with sweet potato fries. She withheld the sauces that had gluten in them, which I appreciated. I didn’t get sick afterwards, so I think I was in the clear. It was very good and didn’t taste like a GF bun. Only thing I would say is it was a bit pricey compared to In-N-Out, but it was a fun environment and good food.

Celiac friendly?

Yes

This is my daughter’s favorite burger place. It is a little pricey, but she loves the burger and fries, and she has never been glutened, so it is worth it.

Good burgers, not great, but good. Absurdly overpriced. Burgers are expensive and fries cost extra.

Celiac friendly?

No

Had lunch today there. No gluten free menu. Fries are not safe as they share frier. They have chips but are not gf. They have gluten free bun. The quality for the price was a joke. Expensive to eat in plastic dishes. Specially the kids mini burger, they should be called micro burger.I do not which kind of kid could be satisfied with this...

Celiac friendly?

Yes

Ens van agradar molt les hamburgueses. Les patates també. El local divertit i el noi que ens va servir molt amable.

Super fresh, GLUTEN FREE meat, no buns, nice servers. I experienced this yummminess in the San Diego airport. $17 is a bit high, but piece of mind is priceless.

Celiac friendly?

Yes

Everyone’s knowledgeable about gluten, AND they go the extra mile to not only change gloves, but get your toppings and salad base from the back, where it hasn’t been touched and there’s no cross-contamination possible! I’m so impressed. The turkey and vegan burgers do have gluten in them, but a beef burger in a salad bowl is totally safe. Also! By virtue of their limited offerings, the fries are the ONLY thing that’s fried in their fryer, so you can have regular or sweet potato fries with no problem.

Really nice food and good gf options. Only problem is the drinks. They don't have any drinks in bottles only through the dispenser which can be contaminated so had to have no drink with meal

Great fries, no reaction. Last time I got a burger and fries an no reaction that time either.

Celiac friendly?

Yes

I went there with my boyfriend on a vacation, and the staff knew what I was asking for when I told them I was gluten free. They have a separate menu(I got the impossible burger, which is also vegetarian along with gf), and they have a separate fryer so it’s celiac safe. I also got a side salad and it was delicious. 10/10, defintely would recommend!

Really good build your own burgers! They have GF buns. The fries are GF and really good.

Celiac friendly?

Yes

Very Nice! Nice service and very Good food. Ate there twice, both times very Good. I get sick of one crumble, and i haven’t gotten ill

Was an ok meal, but a bit pricey. My burger was very dry and tasteless. I liked the sweet potato fries. Didn’t feel quite 100% after...

Great spot for fresh, premium burgers and fries! They have a separate gluten-free menu and GF bun, but the kids menu is not gluten-free. But my kid devoured his 1/3 lb burger, so I guess he didn't need the kids menu to begin with. Fantastic servers, too!

Celiac friendly?

No

I have to take two stars off my review. Each time I eat here I am careful to ask about everything (or so I thought). I didn’t feel great a couple times but couldn’t imagine why because they seemed very careful so I chalked it up to coincidence. Then tonight when I realized the onion strings my husband ordered weren’t on my menu I asked about the fryer. My sweet potato fries are cooked IN THE SAME FRYER! He said they change the oil so it’s fine. What?! Burgers are good but do not eat the fries if you are celiac.

Celiac friendly?

Yes

Staff were super knowledgeable and have a separate gf menu and separate fryer! Burger was delicious and will be going back 🙌

Celiac friendly?

Yes

Waitress had a relative with Celiac, so was very understanding. Burger and bun tested clean. Still has a dedicated fryer for the fries. 6/26/19