The Melt

8 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Burgers, Sandwiches
Safety Rating
5 ratings

As rated by the community

180 El Camino Real
Palo Alto, CA 94304

Most Recent Reviews


Wheat Allergy
3 years ago

I asked the staff to change their gloves with handling my food. Informed that they have the same shared surfaces. Seemed ok after eating and then the reaction started to build. Today my MCAs is full blown. Would not recommend for anyone with a moderate to severe allergy.

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for kids
  • — Online ordering
  • — Outdoor seating
  • — Takeout
Wheat Allergy
5 years ago

Even if they offer gluten free bread, don’t get anything from here, even if you’re not celiac. I reacted every time I ordered something here on gluten free bread, so I’m guessing they probably share the grille with regular bread. Don’t even get French fries.

Safety
Symptomatic Celiac
6 years ago

They use the same surfaces and sandwich presses (and will not wipe them down for a gluten-free order), so there's a high chance of cross-contamination. I've accompanied friends here but never tried anything for that reason. Execept once. I tried the tomato soup, and was very clear that any gluten would be dangerous to me. What did I find? A singular crouton laying near the bottom. Never again. I can't recommend this place for people with Celiac.

Safety

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Symptomatic Celiac
6 years ago

Total lack of cc understanding

Safety
10 years ago

Use same surfaces

10 years ago

This place should not even be on here. I have NEVER gotten so sick off of eating something! DO NOT EVEN TRY THIS PLACE! I was very disappointed.

Safety
Celiac
10 years ago

Food is good but not gluten safe. Sick every time and a few times they gave me regular bread.

Safety
Celiac
11 years ago

Not gluten safe. Uses the same equipment for wheat and gluten. :-(

Reviews of this Chain

3 months ago

Offer gluten free bread and buns but not meant for celiacs, shared fryer etc. Partner said it was amazing however.

Safety
Symptomatic Celiac
3 months ago

The Melt was delicious. They have gluten free bread and buns available. I had a 3 cheese grilled cheese with bacon on gluten free bread. Cost around $12 for take out. Would eat there again!

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns, Burgers, Grilled Cheese
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Food flagged
  • — Knowledgeable staff
Other
  • — Good with other allergies
  • — Takeout
  • — Lunch
  • — Dinner
5 months ago

GF bun! Best I’ve had. Wonderful burger and fries.

Safety
Taste
GF Menu Items
  • — Bread/Buns, Burgers
Symptomatic Celiac
7 months ago

Definitely got glutened

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
1 year ago

Super good burgers. Good fries

Taste
Is there a gluten-free menu?
  • — Separate gluten-free menu

More Info