very knowledgeable staff. we've visited several times and the options are great. they serve a yummy udi's bread for the cheese fondue.
I was concerned that my son and I would not have many options but my daughter wanted to go to the melting pot for her birthday. Wow was I wrong. They were so accommodating!!! We had 2 pots, one regular and one gluten free. They had gluten free bread and brownies. Staff was knowledgable about what items were gluten free. We had a great time and everyone still feels great.
Great and knowledgeable staff. Manager came out to speak with me. I got my own pot, since my nd and his parents are not gluten free. best part as usual is the cheese and chocolate fondue. I was so excited to learn they offered gluten free bread and brownies. it was such a great experience.
I am so surprised to read previous reviews from several years ago. I am glad I didn't look at the reviews before going. We had a fantastic experience last night. First thing noticed is that they have a GIG GF certification on their door, entering the restaurant. Everything is clearly marked GF on the menu. They had GF bread for dipping into the cheese fondue (which was prepared at the table so was unquestionably gf). The meat fondue was great. And who wouldn't like chocolate fondue, especially when accompanied with a GF platter of fruit and GF baked goods. Our server and the two managers who checked us often were wonderful.
I've been twice now to eat, and both waiters were well versed in gluten free and what my options were. We went on Easter and they adapted there set menu for us. they gave delicious bread, brownies, cookies, and meats to dip in safe gf options. I love this location!
Amazing dinner! We came for great plates and loved it. Since the last time I ate at a Melting Pot I was diagnosed with Celiac and now have to eat gluten free, and they offer an amazing selection. Everything (including drinks) is clearly marked GF or not on the menu and the waiter was super helpful and knowledgeable. We had delicious 4 cheese fondue w/veggies and gluten free bread, a variety of meats in Mojo broth, and a dark chocolate w/raspberry liquor chocolate fondue that came with gluten free pound cake and brownies for me. The gf brownies taste better than regular brownies! The great plates meal came with a bottle of wine, we got the moscato which was delicious. Great service and a great atmosphere. We’ll be back for a special occasion in the future!
The kitchen manager took care of our service at the Framingham location. We were assured all pots and utensils were washed and sterile to ensure no cross contact issue. The ingredients were all GF with Udis bread for the cheese fondue. The restaurant has a certificate stating they are trained for gluten free safety. Overall a very good experience.
I was so impressed with the gluten free options! Almost all of the cheese fondues can be made GF and they have GF bread to dip. The salad can be made without croutons and main entrees are safe also. End with chocolate founde served with brownies, ginger snaps and fruit. Absolutely amazing experience but pricey!
Large amount of gluten free, they even give you a whole plate of gluten free dessert! The staff is knowledgeable & food is great
the staff really understand the needs of those with celiac. Every time I've eaten there, it's always a great experience, and I never feel sick afterwards!
so many gluten free, dairy free, and vegetarian/pesco options. staff is very knowledgeable, the manager made sure w3 had a table with more than one burner so I could have gluten free and my gluten eating family had their own. service was fantastic and the meal was delicious.
The service and staff were awful. I told my server that I had celiac and a severe gluten allergy twice before ordering, and he reassured me that he’d make note of it. We had 5 different severs in the course of one hour and twice they brought out their regular wheat bread.. when I told them I had a gluten allergy they looked at me like they had no idea and then brought out the gluten free plate. Had I not brought it up, I would’ve gotten sick. I understand that people make mistakes, but to make the mistake twice in one meal when it’s a serious allergy is a little ridiculous. The melting pot prides themselves on their ability to provide for gluten allergies, but this location is nothing like the other locations we’ve been to. We will not be returning.
The food here is amazing. They can be gluten friendly, and they substituted the chicken teriaki for more beef in our entree. It cost more, but only bc we asked for the filet. You cook everything yourself, so my husband just took out some cheese for his bread to keep it gf. The waitress was new and not too aware of gf issues and gave us a cheese mix with beer in it. Thankfully, we were able to stop her before she poured it in! She also offered to substitute cookies in the chocolate with graham crackers! Um... no . But other than properly training their staff, the meal went well. With dessert, they have some options that are gluten-friendly like fruit and coconut marshmallows for the chocolate. My only complaint is that they do not have gluten free bread or brownies. For the price, it would be a nice addition.
So amazing! I am dairy free as well and was able to get dairy free cheese and chocolate fondue! The cheese was so good that you couldn’t tell it was dairy free. They also had gluten and dairy free bread and many gluten free main course meat options. The menu is clearly marked. The staff is knowledgeable on all aspects of their food also even down to the condiments. Highly recommend. My new favorite place!
Had I died, and gone to gluten free heaven?...almost! But, luckily, I'm still here to write this review! So, to start off, they can make gluten free fondue with red bridge beer! wow! I did not try this kind but many of the others were also gluten free. Most of the dippers (including gluten free bread!!) were gf. Salad available gf. Almost any entree choice and cooking method gluten free. Now the dessert...brought out gf brownie and muffin along with fruit etc. AMAZING! Our server, AJ was great as well! (as I was dining with non-gluten free companions, I spooned my fondues out into my own separate dish to save from cross contamination) Amazing experience for someone who is used to always feeling left out when going out to eat!
I cannot say enough GREAT things about our experience here! It was the first time in my 4 1/2 years of being GF that I was able to enjoy a meal with my family from beginning to end! GF dressings, sauces, seasonings, bread to dip and desserts as well! And everything is clearly marked on the menu that is GF...and Don't worry, it's not a tiny list of options like at so many other establishments. A bit pricey, and it takes awhile to go through all the courses, but SSSOOOO worth it!
Ate the widest variety of food I've ever had at one sitting and did not get sick. Huge selection of GF options. Awesome experience, great service, knowledgeable and accommodating staff. Menu items clearly marked GF and accommodations/modifications listed where needed.
This review is only for the chocolate fondue, but I was impressed. We stopped in without a reservation and had dessert at the bar. The friendly bartender has a girlfriend with celiac disease and he knew all about it. He brought out a special GF cupcake for dipping. Of course I couldn't have all the treats, but I was really happy!
Fun change from the usual fare. I enjoyed a salad and the duck cooked "bourguignon style." The night I was there they were out of gluten free bread--so I skipped the fondue. You may want too call ahead to make a reservation and reserve your bread. The restaurant only allows one pot at the table at a time. I think it's about 4 people per burner. This is a great option if the people without dietary restrictions are willing to share the gluten free options with you. If not you have to take turns with courses.
Sitting here with massive bloating and gross symptoms from eating here. Didn't even leave the restaurant before experiencing glutening symptoms, bloating and massive anxiety. Waiter wasn't trustworthy. Brought regular bread to the table after saying I was celiac AND ordering everything gf. Even had him replace the fruit and vegetables for fear of contamination. Was vigilant with questions the rest of the meal. Didn't get the large plate of gf desserts either, only gf brownies, fruit and marshmallows. Super disappointing.
This has become one of my absolute favorite restaurants. They have entire dedicated trays of food for those who are gluten intolerant. They have the most delicious gluten free bread, brownies, and SO many option. They even tell you what to substitute on the entree menu so that you can eat! I will legit go here once a month if I can.
As for training this particular Melting Pot does not provide it. Twice now we've been here and had clueless servers. If they want to claim to be GIG certified they need to actually train them to understand what gluten was. I went with my friend the last time who is not celiac and they brought us the regular bread anyway. Even after me telling them i was celiac.
We always eat at a Melting Pot when we can find one! They understand GF and tons of options, including GF bread for the cheese fondue app, and gluten free cupcakes (like angel food cake) along with marshmallows, fruit for dipping in chocolate! This location doesn't disappoint! My kids are always so happy there!
Very impressed! I have avoided this restaurant for the past year, scared of cross contamination. I finally broke down and went with a friend, who also has gluten-sensitivities. I am sooo happy we did. Our server, Sean actually took the time to walk us through the menu, and needed no explanation from us at all- he knew exactly what we could and could not eat. I ordered a drink with Makers Mark in it, and he came back to tell me it was not GF, due to winter wheat used in production. So I walked away without any issues with the food, had a great meal and learned something new about Makers Mark. The Owner Mark, (yes, owner!) came to the table and made sure everything was ok, and told us that he has gluten allergies in his family, and understands the importance of properly training and educating his staff to accommodate all guests. Also worth mentioning, they will be happy to serve 2 separate fondue pots at a table if necessary, so the entire table does not have to eat gluten free! Will return again, many times, with confidence. Definitely a great place to eat and enjoy!
Fantastic gluten free menu - they have gf bread for the cheese course and lots of different gf dessert dippers (not just fruit - they had brownies, pound cake, and more!). They will also give you an extra burner to keep the gf stuff separate - even if you only have a party of two. :-) The servers are amazing and so accommodating- wonderful experience!!!
The staff was very accommodating for my Celiac disease and other allergies. They have GF breads, brownies, and cakes. One thing to note: This was the first time I had been to the Houston location and I did not realize that most of their 4-person tables share only one pot, and if you want 2 pots you need make that request in your reservation. It forced everyone in my party to order gluten- and shellfish-free food so I could eat safely. Luckily my friends were cool with it, but just keep it in mind if you're with less awesome company.
I have celiac disease and I've not ever had a problem here. If I'm a party of 4, I request a table with two burners to avoid cross contamination. That way I have my own dedicated pit. Menu marked well and the dippers for dessert were great. I love the cupcake and brownies.
So many choices and gf substitutions. Best meal since my son's and daughter's Celiac dx. We had gf bread to dip and even gf brownies! Our server was fantastic and VERY knowledgeable. The management came and checked on us several times to make sure we were ok.
portions were large. food was excellent. they were very knowledgeable regarding celiac sprue. the meal was perfectly paced and gluten free options abound. liked cooking our entree in broth as opposed to traditional oil, much healthier option. all in all, a very pleasant visit and we would go again.
4 pm - 10 pm
4 pm - 10 pm
4 pm - 10 pm
4 pm - 10 pm
4 pm - 11 pm
4 pm - 11 pm
4 pm - 10 pm
Worked with Gluten Intolerance Group on their gluten-free menu. Special training is required for staff.