The Melting Pot

8 recent ratings
$$$$ • Restaurant
100% of 5 votes say it's celiac friendly
125 W Station Square Dr
Pittsburgh, PA 15219

A program of the Gluten Intolerance Group

Top Reviews


Celiac

Overall Rating

Review


Food was wonderful, good options for my son with celiac. Staff was careful and knowledgeable about safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


We had cheese snd chocolate. They provided gf dippers and seemed to have safety protocols in place. Our server was Sydney. She was very nice and clearly understood celiac concerns.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Offers outdoor seating
Updated 4 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Dessert
  • Gluten Free Menu

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant

Notes


Worked with Gluten Intolerance Group on their gluten-free menu. Special training is required for staff.

Photos


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More Reviews


Celiac

Overall Rating

Review


Our waiter was extremely knowledgeable and said it was the most gluten free knowledgeable restaurant he had ever worked for. Our food was excellent. They had gluten free bread, brownies and sponge cake for dipping.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Offers outdoor seating
Updated 10 months ago read full review

Overall Rating

Review


Great food, did not get sick afterward. They were very accommodating. I did have to remind the waiter to bring out gf dessert. Very yummy!

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


Went with my family and I am the only one with a gluten Sensitivity. My mom let them know ahead of time and I had a separate plate for everything. My waiter, Alex, was amazing on his own but he was great to explain the differences and my options. It was a great experience!

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


My husband has celiacs. We have been to the melting pot twice and had a great experience both times. Staff seems very knowledgeable.

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


Really did a great job making sure everything was gluten free and giving options and substitutions

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This restaurant is phenomenal! Our waiter was very knowledgeable, and pretty much anything on the regular menu can be made gluten free. They even brought out gluten free brownies and cake for chocolate fondue dessert! The only issue you may run into is the cross contamination in the fondue pot. However, the guests that came with you can order gluten free too with barley any difference to their meal. As long as they're okay with doing that, this place is considered 100% GF in my mind! :)

Updated 6 years ago read full review

Overall Rating

Review


Wow, what a great experience we had. My 11 year old daughter has celiac and has always loved the Melting Pot, but this time they outdid themselves. It's been about a year since we took her there (because it's not cheap), and they made a few changes that she was absolutely thrilled with. Three of us went, we asked for a table with two burners and a gluten free menu, and they were happy to oblige. When the first course came out (cheese), my daughter lit up. They now have g-free bread for her to dip in the cheese. Way to go! She was beyond excited. Then, at dessert, she got another surprise with g-free brownies to dip in the chocolate fondue. They made what was already a great g-free option even better. I just wish it was a little cheaper.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Absolutely horrible experience. I CANNOT believe this restaurant is GIG trained and approved. Yes, they give you a gluten free menu. This means ABSOLUTELY nothing when other people in your party are dipping into the same fondue pots with non GF foods. We spent over $100 for a meal for 2. First course, 2 cheese fondue pots brought to the table, both GF. Within seconds bread was being dipped into them by others at the table. They had no gluten free bread, but it wouldn't have mattered anyway. There was wheat in both fondue pots within seconds. The meat round. They bring you meats to cook in shared pots on the table, which again are gluten free. They bring you a gluten free plate of meats. All wonderful, EXCEPT, others at the table are dipping teriyaki and other gluten covered items into these pots. I skipped the cheese round, but how am I supposed to eat my meat? I was glutened by the meat round. You can't separate out a cooking pot when there are 6 people at a table sticking skewers from one into the other with wheat products. I was able to separate the dessert fondue into bowls, after everyone knew I was ticked and they should let me get some before they stuck wheat things into these. But by the time dessert was there, I was already glutened. AT home in pain from a very expensive meal I wasn't able to eat much of, which still made me sick. NO WAY is this place celiac friendly. GIG needs to research the way this place works because there will be lawsuits if this continues.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Our server was extremely knowledgeable and provided me with excellent choices and service. She also brought and informed me of Corn chips that were processed in a facility with other things and allowed me to make the determination. Also made the experience compatible with my non-gluten worrying family.

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Staff seemed undertrained in allergy protocol. When the cheese was brought out it was announced that they were out of gf bread, and in its place was tortilla chips, green apple, and crummy looking broccoli. I would have appreciated being told that up front. Main course was brought to us with two non gluten free meats that had to be sent back. Before we realized it, my husband cooked a piece of unsafe chicken in the broth. The final course came out with non gf dippers. It’s exhausting having to constantly remind your server of your needs. By the time the gf dippers came out the chocolate was cold. So disappointed because we came here specifically because it’s supposed to be a safe place. I was sick and obviously glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience! They were able to provide the complete 4 course meal gluten free. Gluten free bread (delicious) and dessert accompaniments including gluten free cookies and brownies. Would definitely recommend.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


decent GF options but call ahead to make sure they have GF bread to dip- otherwise, you end up with whatever they can find. Celery and carrots dipped in cheese just isn’t the same thing!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I called ahead re:celiac. The staff member seemed a little informed about it. But he was confused about one apparently because he prepared it differently than they said they would on the website. I didn't bother correcting him because we were hungry and it was gluten free still. I kept double checking that every ingredient was gluten free- he said "yes I'm sure". After taking my first bite he came running to our table saying" stop! It's actually not gluten free! I just asked my manager." So he lied. The manager never came over to check on us and we didn't get a deal off the food, so it was a $70 meal down the drain (no pun intended). I don't know for other people but that's a lot of money for us and it was a special occasion. Would not recommend for Celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I was with 3 other people. It was very inconvenient for them because they had to wait to use the pot until I was done. The whole table should be gluten free. I still got sick from contamination.

Safety


Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info