Food was tasty but I reacted to their gluten friendly menu. Probably won't eat there again.
I have eaten at the Old Spaghetti Factory for years. Seven years ago I found out I had Celiac Disease and that the Spaghettti Factory had gluten free food. I had no problems the first five times. The last time I was there which was one month ago I became very ill after eating there. I called and talked to someone about it and they said the manager would contact me. The manager never did and I will never eat there again. Too much cross contamination and Heather the manager could care less.
The Old Spaghetti Factory has long been one of my favorite restaurants. When I discovered I was celiac it was wonderful to find out they had a gluten-free menu. My favorite is the Mizithra spaghetti with marinated chopped chicken. It's been delicious each time I've had it and I have never had problems with it. I'm not super sensitive though. Cross-contamination is possible, which is why marked it as a "no" for celiac-friendly. Tip: Let the waiter/waitress know you're celiac or allergic/intollerant. They are required to tell the management and a manager will usually make sure everything is okay, and deliver your food themselves. Want to be really sure you're safe? Ask for a manager immediately.
Bad experience here. Food was bland and my son and I both reacted to it. Never again.
Good food for the price. It's nice to be able to go out for pasta.
I ate here once and all was well, the second time somehow my food got cross contaminated and I was sick for two days. I ordered the same thing both times. I am afraid to go back.
Manager is awesome. Comes to your table before your meal to see if you have any questions. Servers are knowledgable about gluten free and what isn't or what could be questionable.
The dessert is ice cream, the GF menu is not extensive. There is gluten free pasta you can substitute. Flavor was ok. This was not a bad experience but NOT great! Do not think your going to get a great option. Side note I got the breast of chicken Alfredo but I had 7 small cubes of chicken.
Separate prep areas. Gluten free pasta for the kids. Service was a little "iffy", but finding gf food made up for it.
The food was alright. Our server didn't know much about gluten free and when we asked about gluten free appetizers she offered us the bread. The menu says to speak to a manager, when we asked she assured us it was okay. Then after explaining how I need gluten free and have celiac she brought my salad out with croutons, she fixed it but made me uneasy about the rest of the meal. The manager wasn't very helpful either. Wouldn't recommend.
They have their own gluten free menu and options include gluten free noodles as well as other items. I don't know how strict they are in terms of how close together everything is cooked but they seem to be conscious of people's sensitivities just let your waiter know.
They have a "gluten friendly" menu where certain dishes can be made with gf pasta or modified to not contain gluten ingredients. Got sick after eating the gf cheese and brown butter pasta with a side salad without croutons. They do disclaim that they cannot avoid cross contamination.
Nice place. GF menu. Pastas, steak, chicken, mussels.
The pasta here is wonderful, and the portions are huge. I have celiac disease and I enjoy eating here. The only thing is that the cheese sauce pasta I get always makes me very full very quickly...I can never tell if it's bloating because of contamination or if it is just filling. Would still recommend for celiacs.
I have had the gluten free pasta at this particular Spaghetti factory. I ordered it with the alfredo sauce which they say is a gluten free option. All they do is throw extra cheese onto the pasta with no alfredo sauce. This is the only Spaghetti factory I have gone to that does this. Highly disappointing..the gluten free with alfredo sauce is kind of expensive to only have cheese and no sauce. I will never eat at this particular Spaghetti factory again!
I was really excited to eat here, but I got so sick from cross contamination. I ordered the chicken Alfredo off of the gluten free menu. It was so delicious & I about died over their Alfredo sauce. Maybe I just went on a bad day, but it was around 3 on a Wednesday when there was no crowd.
GF menu, I ordered the pasta with meat sauce. Pasta wasn't cooked enough and was crunchy and grainy. Meat sauce looked and tasted awful. Really disappointed. Two stars only for having GF options. Also, waiter told me that the lemon they put in drinks has gluten in it- yuck!!
Both myself and my 9 year old daughter are gluten intolerant and we found the staff knowledgeable. We did not get sick. The food was pleasant, not incredible, but pleasant. I had noodles, sauce and italian sausage. She had alfredo with chicken in it. We also had the ice cream for dessert. Overall, a nice experience and we would eat there again.
Although they have a GF menu, the meal seems incomplete without a nice crusty bread (there are many great options they could stock, especially from Mariposa Bakery). The same problem with the pasta, only corkscrew pasta, no matter the dish, which makes the clam's linguine somehow not work. Again there are multiple GF pastas available on the market that they could stock. The atmosphere is festive and the service very good, if they update to a fuller GF menu they are all set. For now, too limited and GF seems like an afterthought.
I was really disappointed by the service, the gal who seated us said I had to go to the front desk to get a gluten free menu, it is already on the menu... Then, it specifically says that cross contamination may occur. Fortunately I don't have celiac's so I just gambled that I would feel ok. So far so good. Service was terrible and I would not recommend if you have celiac's!
They don't have a lot of items to choose. The waiter was very helpful and the food was good.
I'm always afraid to have gf pasta in a restaurant because of cross-contamination possibilities, but we ate here last week anyway, and it was delicious! The menu is clearly marked and my server and the hostess were both very knowledgeable about what was gf. My server even verified the cooking process to ease my mind. I was on vacation and did not want to get sick. It was simple, but yummy food. Best of all, no sickness later. And they give you ice cream for dessert. GF of course!
We ate here for a team banquet while in town playing on the outdoor ice rink at Raley Field in Sacramento. The wait staff was very knowledgeable about gluten issues and explained how they make their GF pasta away from the other dishes. They even brought me a salad and explained that it was made without exposure to croutons. So far, no reactions. I took Glutenease before the meal, so that may have helped eliminate minor cross contamination, if there was any. Now I have another option to PF Changs when in Sacramento. Good job OSF.
I just tried this place tonight and i thought i was doing well by eating off of the gluten free menu but i guess that wasn't good enough and now i am having a bad reaction. I had the house salad with balsamic vinaigrette without croutons. And some cheesy gluten free pasta. I don't know where i went wrong or someone may have made a mistake in the kitchen. Or maybe i had a bread crumb...i don't know but i don't believe i can eat here again.
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