The Original Pancake House

This was recommended by a person who has a Celiac daughter and knows gf. I was told that the owner has Celiac, so we gave it a try. They have a "Gluten Friendly" menu. I hate that term, because it should be Gluten Free Friendly. You would think that a Celiac would understand this and use an appropriate term.

Right off the bat, the waitress said, oh we don't offer anything gluten free, just gluten friendly. We don't have separate anything. The look of disgust and confusion on my face must have been pretty fantastic because she immediately went to get her manager.

The manager said that they have the following "precautions"; they have a small area on the grill that they "reserve" for gf pancakes, but it isn't clearly defined. It isn't cleaned every time someone asks for gf pancakes. If you tell them allergy, they will change their gloves. They have one waffle maker that is reserved for gf waffles. The food comes out in a black lined plate.

My Celiac girls opted to get a waffle since it seemed to be the safest option. They said it was good, but nothing special. They did not get sick afterwards, so that was a bonus. They haven't had breakfast in a restaurant in years, so it was a treat, but we most likely won't go back often due to the staff immediately saying they can't do gf (panic), lack of options and safety. They charge additional for the gf waffles (we are used to that) but, then they charged an additional fee for chocolate chips, when the regular chocolate chip version was not an additional fee. It was the most expensive waffle I've ever seen... Around $16.

It you find yourself there, get a manager and opt for the waffle, it is the safest option. Everything else seems like a gamble.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

This is not celiac friendly. The staff did warn us that it is gluten friendly but from the positive reviews made by others on this app, I took a chance. Never again! I didn’t even make it home before the GI symptoms started. I’m very sick. I would not even consider this gluten friendly. Lovely place, and great staff but NOT for someone who has restrictions. 😞

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

Deliciousness, I was even able to get the seasonal specialty gluten free! The staff was great about explaining the menu and what was available; the fact that the food was made from scratch gives a lot of comfort that they know if something is safe versus guessing from the side of a box. Yum!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Offers online ordering

Amazing experience! They use separate plates to signal GF food. We eat here every time we are in the area. Food is delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for takeout
• Good selection of healthy options
• Good with other allergies

The waitress was up front and honest with us that a prior customer with Celiac had a reaction and that they don't have a separate griddle for gf, don't clean the griddle for gf orders, and don't change their gloves.

We left before tempting faith. Suffice to say, if you have Celiac you might want to look elsewhere.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

Other Characteristics

• Good for breakfast/brunch
• Good for takeout

I’ve gotten takeout pancakes from here twice at work and it’s so nice to be able to actually order something gluten-free for a group order! Highly recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Offers online ordering

I love the Original Pancake House & have had great breakfasts at a number of their locations. Never disappointed, & today was no exception. I had the Mexican omelet & a stack of their GF pancakes. Delicious & generous portions, enough for leftovers.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Delicious, offers gluten free pancakes and waffles! Large Hash browns are superb, can get add ins.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My celiac daughter LOVED the chocolate chip pancakes! She was so excited to have “normal” pancakes again!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten free pancakes were delicious! Dedicated GF menu. Server was knowledgeable and explained all of the precautions the kitchen takes. I plan to return.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of GF options for waffles and pancakes - server was very knowledgeable.

We did have an issue because the person who brought our food out stacked the GF pancakes under the gluten pancakes and powdered sugar was transferred, so we had to wait over 20 minutes for new ones.

Also orange juice is $7…

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Best pancakes ever! Waiter was knowledgeable and pancakes came out on a different plate than the regular pancakes.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Fantastic gf options!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This is a great breakfast option for my celiac daughter! She loves the chocolate chip pancakes. Our servers have always been knowledgeable about their GF protocols, which is awesome. Food is all prepped and cooked in a separate space, and GF meals come out on a plate rimmed in black as a designation for GF!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent