The Owl House

8 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Sandwiches
Safety Rating
8 ratings

As rated by the community

75 Marshall Street
Rochester, NY 14607

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I’ve been here so many times and have wonderful experiences! Their waffles are ALWAYS gluten free for brunch, they can make the majority of their offered dishes gluten free, and they take allergies/dietary restrictions very seriously. I’ve always had very knowledgeable servers and pleasant experiences. Plus the food is AMAZZZINGGG!

If you haven’t been here yet, do yourself a favor and go!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Overall Rating

Review


We ordered a vegan Thanksgiving for the first time. Our son, who is a freshman in college, decided he wants to be vegan. So our family is transitioning and it started with Thanksgiving. We had non vegetarian guests and EVERYONE loved the meal! We will do it again next year for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
Updated 5 months ago read full review

Overall Rating

Review


The food was delicious and they were very accommodating. I am super sensitive and nothing bothered me!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Allergy Friendly
  • Brunch
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at The Owl House
Cauliflower wings
Impossible burger and rosemary fries (safe fryer)
Cake and mousse!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


I have Celiac Disease and am also daily free. Eating out isn’t usually very fun. The Owl House had a fabulous menu full of interesting and unique choices, most of which I could have. The staff was very friendly and knowledgeable (Camille and Kate) . We ate dinner and then went back the next day for lunch. It was a great experience! Thank you!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Overall Rating

Review


Best burger I’ve ever eaten! My first time at the Owl house. Our server was very knowledgable. She said everything they fry is gluten free and every thing is GF with the exception of one peach glaze sauce, regular hamburger buns and croutons. Everything else is gluten free so its pretty safe to eat there as a celiac. They ask you immediately when you come in if you have any food allergies and everything could be made vegan or dairy free. I ordered the BVE cheeseburger burger and fries. It was to die for!!!!! It had this amazing siriachia strawberry preserve sauce on it that was just amazing! They make their own gf bread in house and that’s what they used on the burger and again it was great! It wasnt dry or crumbly like the normal gf standard bread. It was really good and toasted! The fries were amazing as well and seasoned in house. My friend and I ordered both desserts that were vegan and gluten free and they were ok… my friend loved them both. We had the chocolate moose with cashews on top and it was very chocolatey and I personally am not a fan of chocolate so that’s why I said it was just ok. The other dessert we had was a peanut butter banana something… wasn’t sure exactly what it was… maybe a slice of cake with some peanut butter whipped frosting which tasted like brown Sugar. The frosting was really good but the cake part of it I’m still Not sure what it was. it was quit dense and looked like a cake with no flavor. But it was still nice to have options and being able to eat out safely for a girls night out! I will def be going back! In

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Great gluten free options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


Absolutely delicious food, quaint cozy location. They are accommodating for vegan and gluten free options.They have OSB cider on rotation, which is a favorite of mine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I had a really good experience at this restaurant! I had the b.v.e. burger, the field greens, and fries. Everything was delicious and the wait staff was ensured me they could keep my food safe for a celiac. It’s been almost 24 hours and I feel good, I’m normally very sensitive to cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Owl House has dedicated fryers, but I got sick anyway from my meal (classic burger +fries). As always, ordering things online is risky, but they had a separate space for comments on the order. I also called ahead of time to ask some questions about their gf procedures and they seemed confident in their ability to handle celiac/gluten allergy, so I’m surprised that there was an issue. With COVID, maybe they’ve changed food prep? I don’t know, but please be careful!

The menu is small, but most items on the menu are available for gf modification.

Again, I got sick! Especially if you have a severe reaction to gluten, be cautious and thorough (ex. Calling in addition to making comments on the online order) if you choose to eat here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Only have gone for brunch and was not disappointed. Safe fryer for potatoes. Really good homemade bread!! They get a 4 because the menu isnt labeled. However the servers are very helpful and most everything can be gf.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They were really careful and the food was delicious. The best restaurant in Rochester for Celiacs

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


A good selection of gf options. Knowledgeable.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff is knowledgeable about celiac and they have a dedicated fryer. One of the few places I feel safe dining in Rochester.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Go place for gluten free dining!

Updated 5 years ago read full review

Overall Rating

Review


I had a great experience and a really good meal. Small menu but the options are great. If I can make 1 suggestion that would be that they add gf pasta to there menu.

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Delicious, accommodating and no symptoms!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Always great food and lots of GF choices

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Food was delicious but menu is limited. They do accommodate a variety of diets. Server was very helpful. Wonderful decor-very pleasant dinner.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This is a great place. Had a delicious meal with no ill effects. Don't miss it if you're in the area.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I've eaten here twice and have never had a reaction. Servers are knowledgeable about GF menu items. I ordered a traditional turkey dinner (with GF stuffing!) the first time, and buffalo cauliflower and fish fry the second time. Both meals were unbelievably delicious and I felt delightfully full afterward - no reaction at all. HIGHLY recommend.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


My favorite! Great gluten free options!!!!

Updated 8 years ago read full review

Gluten Sensitive

Overall Rating

Review


Lots of GF options. Our mouths are still dancing from all the favors. One of the best meals we've had in several years!!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Wow! Great food. Great GF offerings. Super service. Knowledgable staff. Best GF beer i've had anywhere. GF cheesecake. I'm hooked.

Updated 9 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


The food here is always exceptional, with so many options for different needs (or none at all)! Portions are great, too. As an added bonus, The Gluten Free Chef bakery is right across the street!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


We love the owl house! So many GF options and the staff is very knowledgeable. We have been there several times and go back at any opportunity we have.

Updated 9 years ago read full review

Overall Rating

Review


Very disappointed. We drove 5hrs and arrived at 10:40 pm. Not many restaurants open but came to owlhouse because of gf options. About 4 people sitting at the bar but told us they were closed even though the hours said open until 11pm. ended up at The Distllery, which is open until 1am.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


wonderful menu with friendly and knowledgeable staff . Tried the Tempe burger on gf bread with rosemary and pepper french fries. Everything was amazing.... especially as I am a huge carnivore.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Disappointed would be an understatement. I was excited to try The Owl House because of their supposed knowledge of Celiac Disease and the gluten-free diet. When I placed my order I double checked with the waiter that my order was, in fact, gluten-free, because I am always leery even if it says it is gluten-free on the menu. He said yes. Not even two hours after eating there I became terribly ill. The next day I called and asked to speak with the manager, then asked again if what I ate was gluten-free. I was told no. They took down my email address and phone number, stating they would send me a $20 gift certificate for the "inconvenience". I never received the gift certificate, nor will I ever go back. It is completely unacceptable for a restaurant that claims to be so specialized in the gluten-free diet to have a wait staff so unknowing and unskilled in the meaning and definition of "gluten-free". Eat at your own risk.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


Fantastic food and service! Lots of options! I can't wait to go back!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Our waitress was very knowledgeable about cross contamination and the food was great. I had the breakfast nachos with gluten-free tortilla chips.

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


Not impressed with the food, service, nor the cost.

Updated 11 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I had an amazing brunch here, they have the best GF homemade bread!

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Fantastic vegan and GF options- very flavorful entrees, very affordable and they also have GF beer and cider.

Updated 11 years ago read full review

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