The Owl House

Owl House has dedicated fryers, but I got sick anyway from my meal (classic burger +fries). As always, ordering things online is risky, but they had a separate space for comments on the order. I also called ahead of time to ask some questions about their gf procedures and they seemed confident in their ability to handle celiac/gluten allergy, so I’m surprised that there was an issue. With COVID, maybe they’ve changed food prep? I don’t know, but please be careful!

The menu is small, but most items on the menu are available for gf modification.

Again, I got sick! Especially if you have a severe reaction to gluten, be cautious and thorough (ex. Calling in addition to making comments on the online order) if you choose to eat here.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Offers online ordering

Only have gone for brunch and was not disappointed. Safe fryer for potatoes. Really good homemade bread!! They get a 4 because the menu isnt labeled. However the servers are very helpful and most everything can be gf.

They were really careful and the food was delicious. The best restaurant in Rochester for Celiacs

Celiac friendly?

Yes

A good selection of gf options. Knowledgeable.

Celiac friendly?

Yes

The staff is knowledgeable about celiac and they have a dedicated fryer. One of the few places I feel safe dining in Rochester.

Go place for gluten free dining!

I had a great experience and a really good meal. Small menu but the options are great. If I can make 1 suggestion that would be that they add gf pasta to there menu.

Delicious, accommodating and no symptoms!

Celiac friendly?

Yes

Always great food and lots of GF choices

Celiac friendly?

Yes

Food was delicious but menu is limited. They do accommodate a variety of diets. Server was very helpful. Wonderful decor-very pleasant dinner.

Celiac friendly?

Yes

This is a great place. Had a delicious meal with no ill effects. Don't miss it if you're in the area.

Celiac friendly?

Yes

I've eaten here twice and have never had a reaction. Servers are knowledgeable about GF menu items. I ordered a traditional turkey dinner (with GF stuffing!) the first time, and buffalo cauliflower and fish fry the second time. Both meals were unbelievably delicious and I felt delightfully full afterward - no reaction at all. HIGHLY recommend.

Celiac friendly?

Yes

My favorite! Great gluten free options!!!!

Lots of GF options. Our mouths are still dancing from all the favors. One of the best meals we've had in several years!!!

Celiac friendly?

Yes

Wow! Great food. Great GF offerings. Super service. Knowledgable staff. Best GF beer i've had anywhere. GF cheesecake. I'm hooked.

The food here is always exceptional, with so many options for different needs (or none at all)! Portions are great, too. As an added bonus, The Gluten Free Chef bakery is right across the street!

Celiac friendly?

Yes

We love the owl house! So many GF options and the staff is very knowledgeable. We have been there several times and go back at any opportunity we have.

Very disappointed. We drove 5hrs and arrived at 10:40 pm. Not many restaurants open but came to owlhouse because of gf options. About 4 people sitting at the bar but told us they were closed even though the hours said open until 11pm. ended up at The Distllery, which is open until 1am.

wonderful menu with friendly and knowledgeable staff . Tried the Tempe burger on gf bread with rosemary and pepper french fries. Everything was amazing.... especially as I am a huge carnivore.

Celiac friendly?

Yes

Disappointed would be an understatement. I was excited to try The Owl House because of their supposed knowledge of Celiac Disease and the gluten-free diet. When I placed my order I double checked with the waiter that my order was, in fact, gluten-free, because I am always leery even if it says it is gluten-free on the menu. He said yes. Not even two hours after eating there I became terribly ill. The next day I called and asked to speak with the manager, then asked again if what I ate was gluten-free. I was told no. They took down my email address and phone number, stating they would send me a $20 gift certificate for the "inconvenience". I never received the gift certificate, nor will I ever go back. It is completely unacceptable for a restaurant that claims to be so specialized in the gluten-free diet to have a wait staff so unknowing and unskilled in the meaning and definition of "gluten-free". Eat at your own risk.

Celiac friendly?

No

Fantastic food and service! Lots of options! I can't wait to go back!

Celiac friendly?

Yes

Our waitress was very knowledgeable about cross contamination and the food was great. I had the breakfast nachos with gluten-free tortilla chips.

Not impressed with the food, service, nor the cost.

I had an amazing brunch here, they have the best GF homemade bread!

Fantastic vegan and GF options- very flavorful entrees, very affordable and they also have GF beer and cider.