The Palm

4 ratings
$$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

323 E Wacker Dr
Chicago, IL 60601

Most Recent Reviews


Symptomatic Celiac
1 year ago

Had a great meal, there is no GF menu nor items marked but was able to navigate. Had roasted Octopus with potatoes for a starter, 12 oz filet was excellent, mushrooms, asparagus, and garlic mashed potatoes for sides. Very good meal

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

Very knowledgeable and understanding staff. Eaten there twice since the diagnosis with no trouble and the food is delicious.

Safety
Taste
Variety
Other
  • — Dinner
  • — Lunch
  • — Good for keto
  • — Takeout
Celiac
8 years ago

Had a nice lobster salad. Server was knowledgeable and contentious. She came back to reconfirmed the ingredients in the dressing.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


9 years ago

Just got sick here after being assured that everything I had ordered was gluten free. She came out after to tell me the sauce was not gluten free and then I found out later the shrimp had breading in it. Too bad an upscale restaurant can't get the basics right. Will never eat at this chain again.

Reviews of this Chain

Celiac
7 months ago

The waiter was awesome! Super knowledgeable. I wanted a cocktail and he explained to me what alcohol was in the drink and then when he came back he forgot one of the drinks that was in it but told me that he googled and researched it to make sure it was safe for me. The food was fantastic and I felt extremely safe. He even brought us a complementary crème brûlée that was also gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — No dedicated fryer
Symptomatic Celiac
7 months ago

Do not eat here if you are celiac. I finally got answers on their GF menu. Some of the potato dishes are not marked as GF because they have “witnessed the cooks sprinkle flour” into the dishes for texture even though the recipe is GF originally. It’s hard to get a consistent answer with every visit. Last visit, I got extremely ill, even though I was very careful with what I ordered. I will choose going to Morton’s over this location every day.

They don’t seem to care about cross contamination or educating their kitchen staff.

Safety
Taste
Variety
Safety
  • — No dedicated fryer
Symptomatic Celiac
1 year ago

Great service and was very accommodating to my needs! There is a gluten free menu (plenty of entrees and some sides, no dessert).

I’m also vegetarian, and they made me gf pasta with roasted veggies on top. Pretty good!

I went in anxious because there is nothing listed as gf on the website, but I left happy/felt safe eating here.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
1 year ago

The food is great. Chef came out to double check and answer any questions.

They don't have a dedicated space but knew about cross contamination and such.

We had little glitch but they fixed it quickly (my friend's food, not mine).

Safety
Taste
Variety
Safety
  • — No dedicated fryer
Celiac
2 years ago

I ate here with a party of friends. We had a curated menu so my options were limited. I couldn’t eat any of the appetizers but they were able to make the first course salad gluten free for me. The browned Parmesan cheese looked like bread crumbs though so that freaked me out a bit lol. The 2nd course I could eat the steaks and boy the steaks were so good. Sides were served family style. I took asparagus and garlic potatoes before anyone else served themselves. The food was delicious and I had no gluten reaction! They even made me a bowl of berries with cream as a sub for dessert!

The waiters were very knowledgeable about what was gluten free on their menu. I did call ahead and let them know that I was coming in that evening for the party with a gluten allergy and they noted that in their system. They also told me that they cook everything separately, so there’s very little chance of cross contamination in their kitchen. (So steak is only made with other steaks for example). They also told me their fryers were shared so to not order anything fried. I would definitely trust them to make me food again!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Knowledgeable staff
  • — No dedicated fryer
Other
  • — Dinner
  • — Reservations recommended
  • — Healthy options

More Info