The Works

4.0 stars 4.0 out of 5 6 ratings
$$Celiac Friendly, Burgers, Bread/Buns + 2 more
75% of 4 votes say it's Celiac friendly

92 King Street South, Waterloo, ON, Canada N2J 4V1 Directions

(519) 885-6000
  • User profile picture thumbnail
    5 rating
    5 months ago

    Fun atmosphere and knowledgeable servers! They do not have a separate fryer but their gf buns are actually yummy and don't fall apart. I love the Sk8r Boi burger.

  • User profile picture thumbnail
    Celiac
    4 rating
    1 year ago

    Gluten free bun is good and the burgers are awesome but they don't have a dedicated fryer so no French fries!! :(

  • User profile picture thumbnail
    5 rating
    2 years ago

    awesome options, great gf bun & so many toppings! they are very aware of all allergies and really know their celiac stuff. we have always been impressed and frequently go here for date night

  • User profile picture thumbnail
    Celiac
    5 rating
    3 years ago

    I have been many times, and they have always been very helpful. Really great burgers, with the option of a GF bun :)

  • User profile picture thumbnail
    Celiac
    1 rating
    4 years ago

    as a celiac vegetarian it is very hard to find food and this place disappoints.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Amazing burgers and gluten free poutine!!!!!! The menu says no dedicated fryer, but that's because the menu is the same across locations and some don't. The one in Niagara Falls has a dedicated fryer. Flavorful and wonderful. They cook the burgers on a dedicated gf surface (the gf buns are heated up there, other buns are warmed up on another surface). The waitress was knowledgeable and helpful.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Just ate here again this evening. Still great service and knowledgeable about celiac disease. A great meal, delicious gf bun. No reactions and I am very sensitive!!...highly recommend! Ate here recently...and it was awesome. Pretty much everything regarding the burgers can be made (or already is) gluten free. The gf buns were the best I have ever tasted. The fries are cooked in a separate dedicated fryer. ..bring your appetite!

  • User profile picture thumbnail
    Not celiac
    5 rating
    3 months ago

    900 Watters Rd, Orléans, ON K4A 0B4, Canada K4A 0B4

    They have great burgers but they don't have a dedicated fryer. I've also had the chicken breast instead of the beef patty which was really good. Many gluten free toppings.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    7 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Staff was wonderful. Very helpful and checked every ingredient to triple check that everything was gluten free. Gluten free poutine was delicious and gluten free hamburger buns were also good. Very safe would 100% recommend

  • User profile picture thumbnail
    Celiac
    5 rating
    8 months ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    LOVE The Works and this location! I enjoy havig a burger with a bun. The staff is happy to tweak burgers to be gf and to my liking. As it's 5 min from home I am here often!

  • User profile picture thumbnail
    4 rating Celiac friendly
    9 months ago

    443 Brant St, Burlington, ON L7R 2G3, Canada L7R 2G3

    Excellent burger with gluten-free rolls available. Very knowledgeable server which made me very comfortable eating here. Only drawback was that they listed fries on the "gluten friendly" menu but they do not have a dedicated fryer which disappointed my son.

  • User profile picture thumbnail
    5 rating
    9 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Awesome burger with GF bun!!! Separate fryer for fries!!!! Yum!!!!!!!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    9 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    The server was knowledgeable and the menu specifically listed which items were / were not gluten free. I had the Plain Jane burger and selected a grilled chicken breast on gluten free bun (which was delicious), added on toppings of avocado, grilled onions and selected one of the BBQ sauces that was gluten free. I also ordered a side salad (as all fried items come from the same non dedicated fryer, according to the printed menu I saw on 7/21/18) but unfortunately the salad I was given initially had croutons on top. They did apologize and bring me a freshly made salad but it wasn't anything special. The reason to go here is for the burger options and milk shakes. I had also them double check the ice cream and ordered a chocolate milk shake and was very pleased with the taste.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    10 months ago

    18075 Yonge St, Newmarket, ON L3Y 8W3, Canada

    I ate here a year ago and was excited by their gluten free menu. I also tried a gluten free beer, Daura Damm, that was recommended to me by the server. I was very clear I was celiac and that cross contamination mattered to me. Unfortunately, I got sick from this and threw everything up after finishing my meal. I commented to the server - as I noticed the bottle of Daura Damm said "low gluten" and not gluten free (too late I already drank some) They said it's a gluten friendly menu and not necessarily completely gluten free. I explained to them how dangerous it was to do this and they need to make sure their gluten free offerings were actually gluten free as people can get very sick. I had to push for them to offer me a refund - they only took the beer off my bill but not the burger even though I got sick because of their incompetence. From other reviews it looks like maybe they improved. However, be wary when you go here. The burger I had was also sub par in flavour/quality. Would never go back.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    10 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Had a great burger, with gluten free bun, and gluten free poutine! Wait staff was knowledgeable and I didn’t get sick so thumbs up!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    11 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Excellent informed staff, extensive variety of gluten free items on menu, dedicated fryer

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    11 months ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    The buns are not great, need to be careful about cross contamination.

  • User profile picture thumbnail
    Celiac
    5 rating
    11 months ago

    363 Saint Laurent Boulevard, Ottawa, ON, Canada K1K 2Z7

    Wife and I go here once a month for amazing burgers. Bold slaw is the side of choice unless you're into weeds. Bun can be a bit fall-apart but it's worth it! Never gotten sick.

  • User profile picture thumbnail
    5 rating
    11 months ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Gluten free/friendly section clearly labeled on the menu. Staff was knowledgeable and indicated gluten free on my order. Gluten free bun was delicious! Many options of toppings and sides.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    We had a great meal here. The food is delicious and there are many options for a celiac friendly meal. I phoned ahead about the fries and asked when I got there and both times I was told they use a designated fryer. I see some of the reviews say the opposite - so I guess it's worth looking in to!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Had dinner there tonight with my celiac daughter. Waitress and the server who brought out our food were confident and knowledgeable in celiac and gluten intolerances. Dedicated fryer for fries...my daughter was thrilled. The service was wonderful and food was delicious! I highly recommend them. Even offered gluten free gravy for the fries. Hours later and my daughter is sleeping peaceful.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Amazing glutenfree hamburgers. You can almost choose every topping. They also have a separate fryer for the fries. Perfect!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    2245 Bloor Street West, Toronto, ON M6S 1N8, Canada M6S 1N8

    We've eaten at this location several times and always had a good experience. Servers are attentive to multiple dietary requirements. Note - this location does not have a dedicated fryer.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Awesome burgers and friendly, knowledgeable service. They have a dedicated fryer for fries and gluten free poutine! Our Celiac kids were very happy!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Such an attentive staff! And great allergen list! All excellent!!

  • User profile picture thumbnail
    Celiac
    3 rating
    1 year ago

    443 Brant St, Burlington, ON L7R 2G3, Canada L7R 2G3

    Not a dedicated fryer so fries have cross contamination. Patty’s are great and has a gf bun.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    149 Lakeshore Rd E, Oakville, ON L6J 2Z4

    The majority of the menu is gluten free and the GF bun is easily one of the best I’ve had

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    The food was excellent & the staff is very knowledgeable about gf & vegetarian options. The Poutine was delicious. Definitely going back.

  • User profile picture thumbnail
    Celiac
    4 rating
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Excellent service A lot of gluten free options with dedicated fryer Even gluten free pouting

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 year ago

    2245 Bloor Street West, Toronto, ON M6S 1N8, Canada M6S 1N8

    No separate/dedicated fryer at this location.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Very attentive to gluten free needs; vegetarian options as well. The vast majority of burger toppings are gluten free and hey, GLUTENFREE POUTINE! Great experience all around.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Almost all burgers are gf, buns were awesome, and gluten free poutine!!!!!!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    As a celiac sufferer I really enjoy it here. I've never gotten sick after eating here. The burgers are great and there are lots of options. The servers are all knowledge about gluten free options which is nice. The only downside is that I can't have fries because they don't have a dedicated fryer

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    The gluten free bun was the best bun I have ever had. Make sure you state you are gluten intolerant. My server Rachel was very knowledgeable in what has or doesn't have gluten. Most of the items are gluten free. I had a delicious burger and it was pain free! Go here!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    18075 Yonge St, Newmarket, ON L3Y 8W3, Canada

    The gluten free items (tons!!) are listed right on the menu. Lots of choices for sides, toppings, meats. And they gluten free buns for the burgers. I always get Elk. They can do the spinach dip gf, so you can even have an appetizer!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    60 Wellington Street East, Toronto, ON, Canada M5E 1C7

    Great GF buns and poutine is all GF! Great service, too.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Staff was friendly and food was very good. The only draw back is that their beef burgers are not from grass fed cows. I had the turkey burger and fries with no celiac symptom issues.

  • User profile picture thumbnail
    1 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Dry burger. Nice atmosphere and friendly staff. Many gf options available.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Fantastic experience!! Great server, very conscience of gluten allergy. Would highly recommend!!

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    1 year ago

    298 Princess St, Kingston, ON, Canada K7L 1B5

    Amazing service and food. The fries are not gluten free but the burgers are amazing and a very tasty bun. Update: a month ago they had a dedicated fryer and it was great but tonight the waiter informed us that they now use that fryer for all items so it is no longer gf. Very disappointing. It is still in the menu that fries are gf but they are not

  • User profile picture thumbnail
    5 rating
    1 year ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Very knowledgeable staff. Dedicated fryer for fries. I need one in my hometown!

  • User profile picture thumbnail
    5 rating Celiac friendly
    2 years ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Awesome resturant the majority of the menu can be done gluten free. They have dedicated fryers. Delicious gluten free buns and they gravy is gluten free as well.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 years ago

    326 Richmond Rd, Ottawa, ON K1Z 6X6, Canada

    Waitress knowledgeable about gluten menu items.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    This place makes being gf easy! Staff was extremely knowledgeable. I have never been to any restaurant where they were so allergy friendly! Even kids burgers can be gf! I might just travel back here JUST to eat here again! Kitchen does have a separate dedicated fryer! I highly recommended! Five stars is not enough!

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 years ago

    443 Brant St, Burlington, ON L7R 2G3, Canada L7R 2G3

    So not only found a place that has GF burger buns from a local baker up here but poutine made from a vegan rue(no gluten) and goat cheese instead of the normal cheese curds since I'm also cows milk dairy free. Did I mention elk burger :). And a local cider. For the GF traveler this place has a dedicated fryer, most toppings are GF, a bun that is light and fluffy, and a good selection of sides. The quirkiness is in the decor and serving items. Measuring cups for drink containers, light bulb salt and pepper shakers. Staff was a blast and extremely knowledgeable. A great find in my opinion.

  • User profile picture thumbnail
    5 rating
    2 years ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    The staff were very knowledgeable about their menu. They were happy to accommodate my needs: they even used new mayo to avoid cross contamination!

  • User profile picture thumbnail
    Celiac
    4 rating
    2 years ago

    145 King Street, London, ON, Canada N6A 1C3

    Fries are listed on the Gluten Friendly menu, but they don't use a dedicated fryer, so not really an option for anyone who needs to be GF.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    900 Watters Rd, Orléans, ON K4A 0B4, Canada K4A 0B4

    Had a great burger. The GF bun was delicious!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Gluten free items are clearly marked on the menu (or rather the few non-gluten friendly items are listed). Good GF buns on the burgers!

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    2 years ago

    137 Dunlop St E, Barrie, ON L4M 1B1, Canada L4M 1B1

    All there burgers chicken turkey beef are gluten free and they have GF buns. They also have a few sides to choose from. In the summer they have a outside patio decent place bar type but kid friendly during the day.

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 years ago

    363 Saint Laurent Boulevard, Ottawa, ON, Canada K1K 2Z7

    just ask for the gf buns And you are on the go. gf beer also

  • User profile picture thumbnail
    Not celiac
    4 rating
    2 years ago

    363 Saint Laurent Boulevard, Ottawa, ON, Canada K1K 2Z7

    Note the french fries are deep fried with everything else... Burger was delicious though! Very good bread not flaky.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    Staff was incredibly knowledgeable about GF and menu clearly indicated which items could be cross-contaminated. Had so many choices and a wonderful meal! Best GF bun I have ever had!!

  • User profile picture thumbnail
    4 rating Not celiac friendly
    2 years ago

    5717 Victoria Ave, Niagara Falls, ON L2G 3L5, Canada

    We stopped there during our stay at the falls. The waitress was knowledgeable with GF options, and they had a dedicated fryer. My concern was the lack of knowledge around food products that have diary in them. luckily, their menu online showed me. The manager didn't come out to make sure our order was made properly as others had said. The service was not the best, but the food came out tasting good. Warning to other bf mom's out there; they use cured bacon and don't ask how you want your burgers done.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 years ago

    1794 Liverpool Road, Pickering, Ontario, Canada L1V 1V9

    Place is amazing. No dedicated fryers so all the "gluten free sides" are not truly gluten free because of prep. But the burgers are amazing and the best buns I've ever had!

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Celiac Friendly

Categories

  • Lunch
  • Restaurant
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 10 pm
Saturday
11 am - 10 pm
Sunday
11 am - 10 pm
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