LOVE The Works and this location! I enjoy havig a burger with a bun. The staff is happy to tweak burgers to be gf and to my liking. As it's 5 min from home I am here often!
The buns are not great, need to be careful about cross contamination.
We had a great meal here. The food is delicious and there are many options for a celiac friendly meal. I phoned ahead about the fries and asked when I got there and both times I was told they use a designated fryer. I see some of the reviews say the opposite - so I guess it's worth looking in to!
As a celiac sufferer I really enjoy it here. I've never gotten sick after eating here. The burgers are great and there are lots of options. The servers are all knowledge about gluten free options which is nice. The only downside is that I can't have fries because they don't have a dedicated fryer
The staff were very knowledgeable about their menu. They were happy to accommodate my needs: they even used new mayo to avoid cross contamination!
Place is amazing. No dedicated fryers so all the "gluten free sides" are not truly gluten free because of prep. But the burgers are amazing and the best buns I've ever had!
I'm currently sitting at works in Pickering ..... Service very very slow only been waiting for 1 hour for a burger not impressed
the works is my favourite restaurant to go to! gluten free buns for the burgers which are probably the best burgers I've ever had and their fries and other sides are gluten free too. the gravy is also gluten free - get baked poutin is amazing!
Have not been there yet, but have emailed with manager. He has been very open about food prep and friendly about my questions. Fryers are not GF so no fries :(
Staff was wonderful. Very helpful and checked every ingredient to triple check that everything was gluten free. Gluten free poutine was delicious and gluten free hamburger buns were also good. Very safe would 100% recommend
Excellent burger with gluten-free rolls available. Very knowledgeable server which made me very comfortable eating here. Only drawback was that they listed fries on the "gluten friendly" menu but they do not have a dedicated fryer which disappointed my son.
Awesome burger with GF bun!!! Separate fryer for fries!!!! Yum!!!!!!!
The server was knowledgeable and the menu specifically listed which items were / were not gluten free. I had the Plain Jane burger and selected a grilled chicken breast on gluten free bun (which was delicious), added on toppings of avocado, grilled onions and selected one of the BBQ sauces that was gluten free. I also ordered a side salad (as all fried items come from the same non dedicated fryer, according to the printed menu I saw on 7/21/18) but unfortunately the salad I was given initially had croutons on top. They did apologize and bring me a freshly made salad but it wasn't anything special. The reason to go here is for the burger options and milk shakes. I had also them double check the ice cream and ordered a chocolate milk shake and was very pleased with the taste.
I ate here a year ago and was excited by their gluten free menu. I also tried a gluten free beer, Daura Damm, that was recommended to me by the server. I was very clear I was celiac and that cross contamination mattered to me. Unfortunately, I got sick from this and threw everything up after finishing my meal. I commented to the server - as I noticed the bottle of Daura Damm said "low gluten" and not gluten free (too late I already drank some) They said it's a gluten friendly menu and not necessarily completely gluten free. I explained to them how dangerous it was to do this and they need to make sure their gluten free offerings were actually gluten free as people can get very sick. I had to push for them to offer me a refund - they only took the beer off my bill but not the burger even though I got sick because of their incompetence. From other reviews it looks like maybe they improved. However, be wary when you go here. The burger I had was also sub par in flavour/quality. Would never go back.
Had a great burger, with gluten free bun, and gluten free poutine! Wait staff was knowledgeable and I didn’t get sick so thumbs up!
Excellent informed staff, extensive variety of gluten free items on menu, dedicated fryer
Wife and I go here once a month for amazing burgers. Bold slaw is the side of choice unless you're into weeds. Bun can be a bit fall-apart but it's worth it! Never gotten sick.
Gluten free/friendly section clearly labeled on the menu. Staff was knowledgeable and indicated gluten free on my order. Gluten free bun was delicious! Many options of toppings and sides.
Had dinner there tonight with my celiac daughter. Waitress and the server who brought out our food were confident and knowledgeable in celiac and gluten intolerances. Dedicated fryer for fries...my daughter was thrilled. The service was wonderful and food was delicious! I highly recommend them. Even offered gluten free gravy for the fries. Hours later and my daughter is sleeping peaceful.
Amazing glutenfree hamburgers. You can almost choose every topping. They also have a separate fryer for the fries. Perfect!
We've eaten at this location several times and always had a good experience. Servers are attentive to multiple dietary requirements. Note - this location does not have a dedicated fryer.
Awesome burgers and friendly, knowledgeable service. They have a dedicated fryer for fries and gluten free poutine! Our Celiac kids were very happy!
Such an attentive staff! And great allergen list! All excellent!!
Not a dedicated fryer so fries have cross contamination. Patty’s are great and has a gf bun.
The food was excellent & the staff is very knowledgeable about gf & vegetarian options. The Poutine was delicious. Definitely going back.
Excellent service A lot of gluten free options with dedicated fryer Even gluten free pouting
Ate here recently...and it was awesome. Pretty much everything regarding the burgers can be made (or already is) gluten free. The gf buns were the best I have ever tasted. The fries are cooked in a separate fryer. Huge portions a d bottomless fries....bring your appetite!
No separate/dedicated fryer at this location.
Very attentive to gluten free needs; vegetarian options as well. The vast majority of burger toppings are gluten free and hey, GLUTENFREE POUTINE! Great experience all around.
Almost all burgers are gf, buns were awesome, and gluten free poutine!!!!!!
The gluten free bun was the best bun I have ever had. Make sure you state you are gluten intolerant. My server Rachel was very knowledgeable in what has or doesn't have gluten. Most of the items are gluten free. I had a delicious burger and it was pain free! Go here!!
Great GF buns and poutine is all GF! Great service, too.
Staff was friendly and food was very good. The only draw back is that their beef burgers are not from grass fed cows. I had the turkey burger and fries with no celiac symptom issues.
Gluten free bun is good and the burgers are awesome but they don't have a dedicated fryer so no French fries!! :(
Dry burger. Nice atmosphere and friendly staff. Many gf options available.
Fantastic experience!! Great server, very conscience of gluten allergy. Would highly recommend!!
Amazing service and food. The fries are not gluten free but the burgers are amazing and a very tasty bun. Update: a month ago they had a dedicated fryer and it was great but tonight the waiter informed us that they now use that fryer for all items so it is no longer gf. Very disappointing. It is still in the menu that fries are gf but they are not
Very knowledgeable staff. Dedicated fryer for fries. I need one in my hometown!
Awesome resturant the majority of the menu can be done gluten free. They have dedicated fryers. Delicious gluten free buns and they gravy is gluten free as well.
This place makes being gf easy! Staff was extremely knowledgeable. I have never been to any restaurant where they were so allergy friendly! Even kids burgers can be gf! I might just travel back here JUST to eat here again! Kitchen does have a separate dedicated fryer! I highly recommended! Five stars is not enough!
So not only found a place that has GF burger buns from a local baker up here but poutine made from a vegan rue(no gluten) and goat cheese instead of the normal cheese curds since I'm also cows milk dairy free. Did I mention elk burger :). And a local cider. For the GF traveler this place has a dedicated fryer, most toppings are GF, a bun that is light and fluffy, and a good selection of sides. The quirkiness is in the decor and serving items. Measuring cups for drink containers, light bulb salt and pepper shakers. Staff was a blast and extremely knowledgeable. A great find in my opinion.
Had a great burger. The GF bun was delicious!
Gluten free items are clearly marked on the menu (or rather the few non-gluten friendly items are listed). Good GF buns on the burgers!
All there burgers chicken turkey beef are gluten free and they have GF buns. They also have a few sides to choose from. In the summer they have a outside patio decent place bar type but kid friendly during the day.
awesome options, great gf bun & so many toppings! they are very aware of all allergies and really know their celiac stuff. we have always been impressed and frequently go here for date night
just ask for the gf buns And you are on the go. gf beer also
Note the french fries are deep fried with everything else... Burger was delicious though! Very good bread not flaky.
Staff was incredibly knowledgeable about GF and menu clearly indicated which items could be cross-contaminated. Had so many choices and a wonderful meal! Best GF bun I have ever had!!
We stopped there during our stay at the falls. The waitress was knowledgeable with GF options, and they had a dedicated fryer. My concern was the lack of knowledge around food products that have diary in them. luckily, their menu online showed me. The manager didn't come out to make sure our order was made properly as others had said. The service was not the best, but the food came out tasting good. Warning to other bf mom's out there; they use cured bacon and don't ask how you want your burgers done.
Burger was "okay", not the best but gf bun we ever had, but better than most.While the online menu warns of cross-contamination, they told us this restaurant has a dedicated fryer for gf.Menu clearly lists non-gf items, staff was knowledgeable.
I have been many times, and they have always been very helpful. Really great burgers, with the option of a GF bun :)
Watch out! Their separate fryer is not so separate on weekends when they get busy! The hostess told me that the 2 separate fryers are used when they are packed on weekends to accommodate their large number of customers. They are not thinking about cross contamination or your health! You need to ask, what's the point of having two separate fryers when they are not really separated???
as a celiac vegetarian it is very hard to find food and this place disappoints.
All burger patties are gluten free and offer a gluten free bun. Menu online lists what is gluten free vs. not. Most burger toppings are gluten free too. No dedicated fryer, so most GF friendly side options are vegetables.