Thundercloud Subs

5 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Sandwiches
Safety Rating
2 ratings

As rated by the community

201 East Riverside Drive
Austin, TX 78704

Most Recent Reviews


Celiac

Overall Rating

Review


Their Gluten Free bread is absolutely delicious!!!! It’s definitely the best I have ever had. The guy that helped me even told me would get a clean knife to cut my bread. This is a must try!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The gluten free bread here is delicious, but I was pretty much yelled at when I asked (nicely, of course) for a separate knife to cut the bread and to make the sandwich on clean paper. I was told very clearly to not eat here if I was intolerant to gluten. Why offer gluten free bread if you are not willing to make small changes like a clean knife??

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Wish they would lower the $1.70 surcharge.

Updated 9 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


Overall Rating

Review


First time I was able to eat at Thundercloud in 15 years. GF bread seemed very fresh and I was asked if I required separate cutting board and knife.

Updated 10 years ago read full review

Overall Rating

Review


No... Yes, they have gf bread, but they have no idea about anything else...turkey, bacon, mayo, etc!

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Celiac here. Been going to this thundercloud for 6+ months now, excellent choice for sandwiches. Individually packed GF bread is always available, and the staff knows how to handle an allergy. They will change gloves, cutting boards, knives, and use fresh ingredients. I go here 3 times a week and I’ve never been glutened!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They had GF bread, on top of allergy. Bread was a little dry bc it came from the fridge and wasn’t heated up, but sandwich was safe

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info