The gluten free bread here is delicious, but I was pretty much yelled at when I asked (nicely, of course) for a separate knife to cut the bread and to make the sandwich on clean paper. I was told very clearly to not eat here if I was intolerant to gluten. Why offer gluten free bread if you are not willing to make small changes like a clean knife??
Wish they would lower the $1.70 surcharge.
First time I was able to eat at Thundercloud in 15 years. GF bread seemed very fresh and I was asked if I required separate cutting board and knife.
No... Yes, they have gf bread, but they have no idea about anything else...turkey, bacon, mayo, etc!
I ordered online after calling here. The people who made my order were fantastic, they were two young (and cute!!!) guys. I ordered the veggie delight sandwich with hummus. It was incredible and not that expensive at $7. The cute workers assured me that they had made the sandwich on a dedicated mat, changed their gloves, spread the hummus from a fresh container that wasn’t contaminated, used new and clean utensils, and they packaged it completely separate in a new bag from the other non-gf sandwich we ordered. The bread was also excellent. I recommend coming here, I will be back.
— Gluten-free items are marked on the main menu
I understand a possible cross contamination risk, this ain’t my first rodeo... but they have gluten free bread and assured me they understood my gluten allergy. I got very, very sick and would not recommend.
They have GF bread but staff was completely unknowledgeable about gluten and cross-contamination. Also the allergen info list they have for all their sandwich fillings didn't even include gluten as a category, so they could not verify if any of their food is gluten free except the bread.