Permanently Closed

Thundercloud Subs

3 ratings
$ • Deli, Sandwiches
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Sandwiches
360 Nueces Street
Austin, TX 78701

Most Recent Reviews


Overall Rating

Review


They have GF bread but staff was completely unknowledgeable about gluten and cross-contamination. Also the allergen info list they have for all their sandwich fillings didn't even include gluten as a category, so they could not verify if any of their food is gluten free except the bread.

Celiac friendly?

No

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Best GF sandwiches in town! Must have

Updated 6 years ago read full review

Overall Rating

Review


Excellent GF bread.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Deli
  • Lunch

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Reviews of this Chain

Overall Rating

Review


Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Wheat Allergy

Overall Rating

Review


Impressed with their allergy protocol. The sandwich needed more taste but can't do peppers so if we go back will have to figure that out. But felt super safe and will go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


It was deliciousness

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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