I had the same experience as earlier reviewers, with the scooper getting a clean scoop from a back room. They’re definitely knowledgeable and willing to do what they can to make things safe. One of the employees told me that although Tillamook ice creams are all made on the same equipment (which it states plainly in the allergen info), the equipment is thoroughly cleaned between flavors. I figure it’s probably as safe as my kitchen, if not more so. I didn’t get sick and am thrilled that I can now buy Tillamook ice cream from the supermarket too!
Employees at the ice cream counter were knowledgeable about allergies and how to minimize the chance of cross contamination. He looked up the ingredients for my ice cream to make sure it was gluten free. He then changed his gloves, went to the walk in freezer and got my ice cream from a container that hadn’t been exposed to gluten. Since gluten is present, there is a risk of cross contamination. The food court is not safe for anyone who is sensitive to cross contamination, though they do carry gluten free bread. Employee was honest and friendly. It’s a fast paced kitchen without a dedicated area to prepare gluten free food.
I'm sitting here at the Tillamook food court watching my family eat. I read the review before I got here that this place is celiac friendly. I was told by a worker that all the salads are cross contaminated and the buns are cooked on the same grill as the meat. Fryer is cross contaminated. Nothing here I can have
Was very happy with Tillamook. Super casual. Ordered sandwich and burger. Me and hubby shared. Really good. No sickness the next day. Only bummer is the ice cream is made in a place that shares wheat ingredients and being celiac couldn’t have any ice cream, but other than that is was great