The key here is to ask for “no contamination”. I ordered the Veggie Pho. At first I told them I have a gluten allergy and they said that the dish was gluten free. But after reading these reviews I went to the kitchen and asked if they boiled all noodles in the same water. They said they did, but that they could make it separately for me so that there’s no contamination if I didn’t mind waiting a bit longer for my food. The Pho was delicious and I don’t feel sick at all!
The waiter told me that they cook their noodles in the same water (wheat and rice). Therefore, no noodle dish here is celiac safe. She pointed me towards the lemongrass chicken rice plate instead. I'm not sure if all rice plates are gf or just that one. I felt fine after eating it and it was quite good.
The server didn't know what celiac was, but she got the manager, who did. You can have a variety of noodle dishes as long as they're made with vermicelli noodles. I got Pho Ga, which was super bland since you can't add Hoisin sauce. I didn't feel great after dinner and realized that I forgot to ask if the noodles would be boiled in a fresh pot of water and not in the same water with wheat noodles. Make sure of this if you eat here!!!
I ate here on the last night of a conference I was attending. It was a short walk from the hotel where the conference was held. There isn't a dedicated gluten free menu, but the wait staff were knowledgeable and quite helpful about steering me away from items prepared with soy sauce. I ordered a noodle dish (no broth) with lemongrass beef and a side of the garlic bok choy. Both were very tasty! Very affordable, too, for the San Francisco..
Staff knows what is safe and there are plenty of options. The food is pretty darn good.
No gluten free menu, but the staff was helpful in identifying what is and isn't gluten free and the food was delicious.