I came here with family after an event, even though I was very hesitant since it’s a chain. Before ordering, I asked if the chips are in a shared or independent fryer; the girl I was ordering from was new and didn’t know, but she happily went to ask. Their chips are in their own fryer, so I ordered chips and guacamole (this item is listed on their gluten-friendly menu that you can find online). I was also able to swap corn tortillas for flour on my daughters’ quesadillas without issue or up charge. When I asked if they had an allergy button to add to our order, again, the girl had to look, but she did find one and noted the allergy with our order.
I wanted to add this review because, even though I did only eat the chips and guac/ queso (that my family ordered), I did not get sick and that alone is worth sharing. There are several tacos and a couple of other items on their gf menu that are probably good, but I wasn’t feeling all that brave last night since I had already gotten sick once this week while eating out. Maybe others will stop by and share their experience, too!
Delicious! They have a “gluten conscious” menu online and will note that the order needs to be gluten free if you ask when ordering. I got the chicken fajita and fresh avocado tacos, and both were great if a little spicy (I have a low spice tolerance). The manager stopped by our table while we were eating and brought us free chips and queso when we said it was our first time there. He explained that they have a dedicated fryer for the chips and even brought out a bag of the cheese they use so I could confirm it was gluten free. Overall, it was a great experience!
I went even after reading the previous review. We informed the staff when taking our order that I could not have gluten as it will make me sick. I was I formed that they would mark my food with a note so there was no cross contamination. Before we left, I was starting to have reactions to the food and it’s the only thing I have ate today. Will not be going back.
I had heard good things about Torchy's from GF friends, but the Cashier was not at all informed on GF. She assured me that the kitchen was well informed and could wipe things down, use separate utensils, etc. But they brought me a taco with fried tortilla strips on it, even after we had talked about the fact that their chips are not gluten free like they claim, since there's a shared fryer. I didn't eat it, to be safe. Definitely wouldn't recommend