Review of Toulouse

7301 Windrose Ave, Plano, TX 75024

Overall Rating

Review


The menu is extensive as far as GF options. I was very excited when told they had several GF desserts on the menu. After receiving the creme brûlée with a cookie on it. Asked if that was a cookie, told it was but I could take it off. Explained I couldn’t have it because of the gluten. The reply was -oh so you are celiac, you didn’t tell me that. It was said by myself and my husband multiple times during ordering that I couldn’t have gluten. There wasn’t an apology, or a reply to remake. It was more of a passing of blame. Since there were four of us, I told the rest of my party they could have it. It was pretty disappointing at this point and obvious that the wait staff may not have been educated on the difference in celiac and gluten intolerance or that he cared. No gluten means no gluten!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Gluten Intolerant