The staff was wonderful, a young man answered phone when I called, I said my wife is Celiac and I needed to know there was No chance of cross contamination because she will be Very Sick. He said he felt all is well but got his manager to the phone. The manager was GREAT!! She assured me of their diligence to safety for their customers and when I said I was interested in the shrimp & grits again she assured me that there would be NO cross contamination. When I arrived to pick up my carry out, Beth, the manager met me in the rear lobby. I was very impressed with the young man answering the phone and his willingness to Recheck information; Beth, the guest service manager for her help with my concerns and her care & concern to even come and meet me when I arrived & also, by no means meaning to be last, the Food Was Very Good!! Thank you to Tupelo Honey Cafe for GREAT SERVICE, care & concern as well as GREAT FOOD!
They don't have a lot of offer in the way of gluten free options but what we had was good. Their regular menu items sound and look very tasty I wish they would connect with the local Gluten Free Artisan Bakery and purchase their house made gluten free flour blends for use in offering gluten free versions of their friend chicken, etc. They would make an excellent pairing and allow them to add a whole new level of gluten free delicacies to their menu. We will visit here again when we are in town.
Waiter was knowledge on gluten free because his girlfriend is GF. We couldn't have the complimentary biscuits but they offered GF toast with jam for a slight uncharged which I was happy to pay. The restaurant is beautifully decorated and the staff has that southern charm you would expect.
Gluten free items are marked on the menu which is a plus but I requested the gluten free eggs Benedict and it arrived with the regular biscuit. Unfortunately I didn't realize wasn't gluten free until I took a bite. They replaced my meal with the GF version but their lack of attention to detail concerns me and I doubt I'll return.
There are several GF options on a dedicated menu so the variety is sufficient and the waiter was very aware of gluten sensitivity. The food itself was very delicious and we all walked out with no leftovers! I got a breakfast plate for dinner and I thought the portion of goat cheese grits wasn't incredibly generous but they are soooooo good. If you enjoy the tangy flavor of goat cheese, don't walk out without trying them! No gluten free desserts but for us, it's not a big deal as we don't typically do dessert. I'll be revisiting for breakfast in the morning!
I visited this place after reading the reviews on this website, however there was not much available to eat other than their salads and their grilled cheese. There did seem to have options for breakfast, but as far as lunch and diner go, I would avoid this place.
This place is really fabulous! We ordered from the gluten free menu because my daughter has celiac and it far exceeded our expectations. The spring spinach salad was especially delicious. Also the staff was very friendly and knowledgeable about celiac.
I met friends here for brunch and had the worst salad ever which was pretty much the only thing on the menu I could eat since I also have to avoid dairy. The server wasn’t even nice... just plopped the mostly romaine salad in front of me. I won’t ever go back. Not sure what people in previous reviews found to eat.
The staff was knowledgeable about their gluten free offerings and the difference between gluten free preference and allergy. Shout out to Thea who asked the kitchen about a grilled chicken taco because I wasn’t feeling a salad. Didn’t get sick. Only 4 stars because they could use some more options.
Menu has changed. Menu is labeled but there are very few GF options. This location does any GF buns from local bakery. But yeah this place used to be great for GF and is now more of a corporate chain that isn’t GF super friendly.
Excellent GF food. I even got GF bread when everyone else got their biscuits so I could enjoy their blueberry compote. The waitress was knowledgeable, helpful, and very friendly. The sandwiches can be made GF. The menu is marked on the plates that are GF. As a plus I didn't get sick.
Update: they no longer have a separate GF menu, which is a real shame. Several items that were on the old menu are no longer listed as GF. It used to be easy to eat there, but now it's a lot of work to figure out what I can & can't eat - even with a few items marked GF. And the servers ALWAYS a bring me a biscuit. :( I've eaten here twice now with no issues (grilled cheese & tomato soup, and the shrimp & grits). Try their blueberry iced tea!As soon as I told the servers I have celiac, they immediately took it seriously. Their GF menu is extensive compared to so many restaurants, & their website says they're Great Kitchens Certified by the National Foundation of Celiac Awareness.
We came here for brunch. The gluten free options were limited but clearly marked. Our waitress was very helpful in communicating with the kitchen for clarification (the potato dish I wanted to order was not marked gluten free due to CC potential as opposed to actually containing gluten). She even brought me a side of GF toast when she brought my husband a plate of biscuits so that I could enjoy the blueberry jam and Tupelo honey as well). I would definitely come again if I’m ever in the area.
I will start by saying I have been here previously and it was wonderful, but last night I went and it was terrible! First the poor waiter was not trained well so had no idea about gluten free options apart from 3 meals that are highlighted on the menu. Eventually the head waitress came over and went over my options. I advised them I’m not a preference person, but I have a wheat allergy and have an epi pen so it’s a real thing. Then the waiter took our order and made sure to note to swap the fried chicken for grilled and to swap gf bread etc. it comes out of the kitchen with fried chicken on gf bread so they finally remade it and a manager brought it out and calmed my nerves that they were 100% certain it was gf. The food was good and I had no reaction but the process getting there was a little disconcerting and my boyfriend was terrified we would end up in the hospital with their lack of properly training the waiter and failure to make it correctly initially. Just be weary. It wasn’t busy, so I’m not sure what the excuse would be for a Saturday evening.
The staff was not helpful and unwilling to modify dishes. Very limited menu for GF, and very poor quality for what is available. I found a foreign object in my salad, and the waitress didn’t even care.
Best restaurant experience ever. Eating out with 3 celiacs (one of them on a medically necessary low carb diet) is difficult. Their menu is deceiving and only lists a few gf items, but don’t let that stop you. We almost left, and we would’ve been disappointed. Our server (Jewels) convinced us to stay, and they would make us food we could eat. And they did! They brought my kids their plates and the manager came over and asked if we could have soy sauce, because the chicken is marinated in soy sauce. We said soy sauce usually has wheat in it. She went and checked and sure enough, it had wheat. However, they remade EVERYTHING and brought my son extra potatoes and gave us some of their gf bread to take home. (Their gf bread is delicious.) they were beyond kind and apologetic. We may rearrange our vacation so we can eat here again before we leave. <3.
Gluten free options and waitress indicated that several items not marked GF could be prepared that way. A first for me - I got GF sourdough toast while the rest of the table got biscuits. So wonderful to get a bread appetizer with everyone else for one. Food was good, but not spectacular. We had a table of 7 and place was packed so the kitchen was a tad slow. Waitress was great though.
The hostess and waitress were both very knowledgeable about cross contamination etc. Accommodated menu for my Celiac daughter who just wanted bacon, eggs and toast and I had GF chicken sandwich. We would happily go again.
Menu is marked with GF. Manager (Ryan) was very accommodating and double checked everything to make sure that they avoided any allergies. Even preped GF food with separate kitchen tools. Will definitely come back again!
Emma, our server, was very kind and helpful but they're not very accommodating for GF. We went Saturday at lunch and they were serving from their brunch menu. The GF items were all egg breakfast dishes. Not what I was hoping for. I asked and was given a lunch menu but there wasn't much more in GF there. I ate their grilled chicken sandwich with avocado and havarti minus the bun with a side of cheese grits. The chicken was moist and tasty but it was a lot of work to get out of the chef it was GF. I had higher hopes of Tupelo Honey. They proclaim loudly they buy local and serve fresh products. I thought a place like that would be better equipped and understanding of GF.
Very delicious, priced high for what you get however you are paying for ambiance too. Grilled okra with a garlic ranch dipping sauce was outstanding and marked (gf) on menu. Had a modified grilled chicken sandwich (no bread) they do have GF bread to sub but opted to go without. Had perfectly ripe tomatoes, avocado and a pesto- yum. The fried Brussels and French fries were in a shared fryer so it that doesn't bother you- then that will work too. The bring biscuits & jam to the table for the gluten folks too
They don't have a GF menu, however there were like three things marked with GF. They currently do not have Gluten Free breads, etc. However they do have Tito's vodka.
Gogo here! Staff is very helpful. Ask them what their gf options are because there are more items available then makes on the menu. GF bread with honey and jam, and gf sandwiches. Tupelo shrimp grits are, in my opinion, the best option. Hope this was an informative review! "Explore as much as you can in the world, because there is much to be found." _ Gogo
I've eaten here before and remembered loving the shrimp and grits. The menu has changed. There are very few GF choices. My "shakshuka" was just okay, and we waited almost an hour for our food. The dining room was pretty empty.
Great place and the staff are knowledgeable and friendly. The downside is there are really only 2 options for entrees that are gluten free, a chicken and pork option. Both options are great though. They do have some gluten free sides to go along with the two entrees as well, but would be nice if there were more options.
The fish is really good. They also make a burger on gluten free bread for my son. The shrimp and grits are delicious! One of the chefs is gluten free so they get cross contamination. Not a huge variety for those that are dairy free as well.
The menu is marked but you are very limited with your breakfast options (2-3 egg options). I have eaten there twice now for breakfast. First experience was fine, but our second experience was really bad. Slow and apathetic service, confusion about gluten issues... I asked for fresh fruit for our daughter and was told they didn't have any fruit! That seemed very bizarre to me! Our entire table ended up feeling sick after eating, and I was the only one with a gluten issue.
Tupelo Honey used to be one of my favorite gluten-friendly restaurants, but with a change in menu I was sorely disappointed. Since the wait staff seemed willing to to accommodate me without much knowledge.
We have gone twice. Food was average. My wife is allergic to gluten. We ordered gluten free entrees, and she felt awful both times. Not going back.
Went for dinner. GF options are noted on menu, very little to choose from. I asked if I could get a certain salad and what they would need to omit to remove gluten. Waitress rudely told me that if it didn't say GF on the menu, she couldn't help me. Won't be back. Other Tupelo Honey locations are better.
They have the menu marked GF. They GF bread and serve you toast in place of biscuits. It was delicious.