Twisted Root Burger Co

23 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
16 ratings

As rated by the community

2615 Commerce Street
Dallas, TX 75226
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


I've eaten here twice both times I've had severe reaction. It's good but not worth the reaction. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 10 months ago read full review

Gluten Intolerant

Overall Rating

Review


They grill buns on the same flat top as the burgers and do not have a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


Yep, I did it. I ate the whole burger. A thick, juicy, gluten free burger. I’m actually having a hard writing this review because my body is shutting down like it does after a Thanksgiving meal. I can’t even eat my GF fries. I ordered the bacon cheeseburger and just realized I forgot to take a pic because I got so excited when I saw my burger. Just imagine, a steaming hot, thick and juicy burger with cheese and awesome bacon hanging over the sides. Better than a picture, huh. I’m definitely going back. Oh and by the way…no reaction AT ALL!!! Delicious and safe, what a perfect lunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


Gluten-Free Fries at Twisted Root Burger Co
Add a photo View all photos

More Reviews


Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great burger! Fries in a separate fryer. Have one of their monstrous margaritas while you're there.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Had a great experience! I got a grilled chicken sandwich with the gluten free bun! So good! Bun was delicious too! They have a lot of toppings and the French fries are fried in their own fryer! We’re here on vacation so it was great being able to eat here and still feel great after!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The food was awesome, the staff was fully aware of celiac and the necessary precautions. The cooks changed gloves and cooked the food in a separate area. The staff was courteous and the food tasted great with no reaction.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I think this is my last time here. I honestly don't feel that I can trust things to be gluten-free, their allergen list is incomplete and contradictory, status of individual items seems to be constantly changing, and by their own admission they don't protect against cross-contamination.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


This place is NOT Celiac-friendly. There is so much cross contamination. The buns are toasted on the same equipment as regular buns, regardless if it's gluten free. I watched the chefs touch spatulas to bread with all burgers. The guy who prepped my burger did change his gloves, but I found 2 not gluten-free fries under my food.

Updated 7 years ago read full review

Overall Rating

Review


Burger and GF bun were great! Staff was very knowledgeable about what sides could have cross contamination. The shakes are ridiculously good.

Updated 7 years ago read full review

Overall Rating

Review


Very good burgers and the shakes rock!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Great burger. Didn't get sick!

Updated 7 years ago read full review

Overall Rating

Review


best burger in Dallas. pricey, though. root beer is homemade and beyond fabulous. try a bison or ostrich burger if you get the chance.

Updated 8 years ago read full review

Overall Rating

Review


I was pleasantly surprised by their awareness and helpfulness. I had a burger with their gf bun. It was quite good! I will return !

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Great burger place with gluten free buns, meat and toppings. Homemade vegan gluten free veggie patty.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


The burger was outstanding, so were the sweet potato chips! I love the fact that they have GF options, but I feel that the cook staff had little knowledge on how to handle/prepare GF food. I had to remind the guy putting the buns together in the containers, to change his gloves before opening the package that was my GF bun. I was nervous the whole time I was there watching them so that they weren't going to cross contaminate my sandwich. I think when someone orders a GF bun, someone (1 person) should take charge of the order from start to finish so the GF person doesn't get sick.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great atmosphere! Gf buns tasted great and had a large menu!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


such a cool hole in the wall! ! They have Gluten free buns provided by local oven. Everyone gets a famous name and the lady that calls them is full of character. I had the Kevin Bacon and it was awesome! !! The burgers are pretty big, I could have easily shared with my 3 Littles. Definitely a must try if you are in the area. Get there early, the line is out the door!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


The staff were so friendly and helpful. They actually have hearty gluten free buns so it really felt like I got the whole burger experience. Seriously the best burger I have ever had

Updated 10 years ago read full review

Overall Rating

Review


The staff were so friendly and helpful. They actually have hearty gluten free buns so it really felt like I got the whole burger experience. Seriously the best burger I have ever had

Updated 10 years ago read full review

Overall Rating

Review


The staff has always seemed knowledgeable about gf allergies, and their burgers have options of gf bun and the sweet potato chips are delicious

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


We for a gluten free burger with bacon. It was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Lunch on the 11th was great. Was informed their onion straws were GF, kitchen staff caught the error and came out to chat. Subbed for grilled green beans and carrots.

Came back on 13th for dinner and a very different experience. Staff was not confident. Cashier argued that the onion straws were GF (def not) and the kitchen didn't seem to know about the grilled beans and carrots. Kitcheb staff also stacked prep bowls on top of veggies while they sat in window (gross), and definitely cross contaminated (and then they argued that they didnt do it).

Do NOT tip when you order, as they prompt you. Make them prove themselves first.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience. Gluten free bun was delicious and fries are done in a separate fryer.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Favorite place to get a quality burger with a gluten-free bun! The fries are yummy too and don’t forget to try the help yourself pickles.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I love this spot! They have a dedicated fryer for the fries and lots of burger options. The gluten free bun is nicely toasted as well and they prepare it safely for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info