Great service, good atmosphere. No gluten reaction even though a conveyor belt oven . Employees careful to change gloves and use separate utensils in cooking area. Highly recommend-not in Mall og GA so not busy traffic area
We have been happy Maddio's customers for several years. They take great care when you let them know you have an allergy. But lately it seems more like you have to keep an eye on them, and this varies employee to employee. My son has Celiac. Recently, I was offered a free cookie because my online pizza order was overlooked. I asked about their cookies, my recollection being that none of them were gluten free. "Yes - all of our cookies are gluten free", this employee told me. I took the order home & before I gave my son the cookie & tested it in our Nima device. NOT gluten free. I went back to the store later & the manager confirmed that no, none of the cookies are gluten free. So you still have to be careful.
Not the best pizza. But the folks who work there are super nice, well versed in cross contamination prevention, and genuinely concerned about allergy and intolerance issues. As soon as I asked for gluten free pizza, the lady who makes the pizza started clearing the counter and cleaning it. She also got clean utensils and unopened bags of the ingredients I asked for. And everybody was super cheerful about it all. Nobody treated my order like it was a hassle at all. When I need pizza out, this will definitely be my go to pizza place.
The staff are always friendly and happy to take the time to do what they need to to assure that my Pizza is made without cross contamination. My favorite place for Gluten Free Pizza!!!
Take care to avoid cross contamination. Very tasty!
The pizza is good but you have to carefully watch them. I watched them use the same spoon on my pizza as they used to spread toppings on the wheat pizza. We went back over to ask them to do a new pizza. I think the girl making the pizza was new, the others seemed to understand immediately when we asked. I didn't get sick (since they made a new one) but won't feel comfortable here unless I watch the whole process to ensure mistakes aren't made.
Never gotten sick here. Lots of toppings and salads to choose from. Only crust I've had that's better is Luigi's.
I am a very sensitive Celiac and when I called ahead to see how they handled gluten free orders, I was impressed at their thoroughly described protocol. When we visited to actually eat there, I was also impressed. They're very careful, they understand cross-contamination and they take very seriously any "allergy" orders. I wasn't going to write a review until I knew how I reacted, but I didn't even get a hint of sickness from contamination or anything. This will probably be our family's go-to gluten free pizza option!
great food and prices
Very friendly people, very good food, very wonderful experience!! Our weekly pizza fix from now on!
These folks really understand gluten-free! Besides a darned good crust, he put on new gloves to make the pizza. He knew which toppings we could eat. We tried to add sausage and he told us it wasn't GF. They even left the little breadstick off of the side salad that went with the GF pie. We arrived at 6:50 on a beautiful Friday evening, and we were sitting in a booth eating by 7:10. AAA+++!!
Very gluten free and dairy free friendly. Super awesome staff! Create your own pizzas! We come here all the time!!!
Delicious gluten free pizza crust!
I found a piece of charred pineapple with stuff on it from someone else's pizza under a slice when I picked it up. I had already eaten some before I found it, and I am still having pain from it. I would have said something, but this is the second time lately they have glutened me. I wish it hadn't happened because their pizza is so good! I don't know if they are under new management or what has happened, but be cautious if you eat here and have Celiac.
This place is really good. The staff are completely knowledgeable and trained about celiac disease and different levels of sensitivity/allergy. They’re nice and the pizza is tasty. I just wish they had gf cookies! Their cookies always look so good. Also, I have celiac disease and haven’t had a problem with their pepperoni.
Relax! They have got this!!! Walked in and told them it was an allergy-celiac. They switched gloves, brought out separate containers for topping, separate pizza platter with parchment, wiped down the counters. It was ready quickly and served hot loaded with cheese. Very attentive staff! Thank You!
We asked if the alfredo sauce was gf and the girl at the counter says "sort of". I'll leave out the detail but after we started to ask some questions we got completely ignored and finally just left. I was too nervous to even let my daughter eat there anyway because she has celiac disease. If they are careless with one item I expect they are careless with all. I will probably not return.
Pizza was really good with a wide variety of toppings to choose from. The staff took our need for gluten free seriously and changed gloves and used separate utensils. Very impressed!
Amazing experience. Staff super knowledgeable. Cleaned off everything and prepped separate, cooked separately...love the care they took. *went back bbn in today and didnt hear them call for an allergy and I said something. The manager said he heard my order and was going to take care of it. Trust them!
Wow! So impressed! I told them gluten free crust and he immediately changed his gloves and asked me to come over to the allergy end of the counter. They have a completely separate gluten free surface and gluten free toppings. He didn't leave my pizza from start to finish so it was sure to be safe. I didn't even have to ask, he just did it. On top of that, the pizza was definitely one of the best GF pizzas I've ever had! I think I'm in love! Be sure to sign up for rewards, you get a free pizza when you do.
I’d give 10 stars if I could. Every time I go, I make sure to thank the workers because out of all of the restaurants I’ve been to since being diagnosed, they make sure the food is 100% GF. They’re amazing at cleaning the prep area (there is not a designated GF area, but the shared space is cleaned very well), the gloves are changed, new toppings are used from the back, the GF pizza is placed in the oven by itself and all of the workers are in communication that the pizza is GF. It’s the protocol that should be used every where, but rarely is. These people do it with a smile. I’ve eaten here several times and have never been ill. We love this place and will continue to go back!
I have only ordered online, but they have the best gf pizza I have ever had.
Great place. They changed their gloves and had a dedicated gluten free place to make the pizza. It was delicious! Soooo delicious! Staff was delightful and showed me all that they do to make the gf pizza!
Andre’ is amazing. Entire staff took the time to take our allergy seriously! Pulled ingredients from the bottom. When she realized she made a mistake, she made it right! Great staff, great product, can’t wait to come back!! Thank you!!!
They had gluten free crust that was awesome! They changed gloves when making it. I will note that they didn’t pull ingredients from a separate area so I would caution if you are celiac due to cross contamination. Overall, we were very happy with this restaurant!
They use the same Pizza Peel to get the GF crust out of the oven as all of the other pizzas, and use the same cutter to slice the pizza as all of the others. Do unfortunately if you are very allergic to wheat/gluten or have Celiac, this may be risky.
My son and I are both GF. They let me read the label for the GF flour they use for the crust and it fit our restrictions. Great pepperoni pizza!
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm